Formful – Contact Form Builder
by HerculesApps · launched
View in Shopify App Store ↗Reviews (106)
Says works with Zapier... Doesn't work with zapier.
Developer reply ·
Hello Tamco Paint Manufacturing, I am very disappointed, that you have not contacted me once before leaving a 1-star review, though Formful integrates with Zapier by leveraging the webhook integration. Unfortunately, I had no chance to assist you because you didn't reach out to me. To make sure this does not happen again, I added a help article that shows how to use Zapier with Formful: https://formful.tawk.help/article/how-to-connect-with-zapier I hope you give Formful another chance. Best regards Stefano
Form doesn't get emailed to the email addresses - even though it has been configured to. Sent a message to their support over a week ago and no response. This is a paid app and I would expect better. I now have to uninstall this app, find a new one, and rebuild all the forms. Do not recommend.
Developer reply ·
Hello Thrive, I was sorry to see your 1-star rating, especially since I responded to your message from June 20th the very next day on June 21st. After that, I didn't receive any further emails from you. After seeing your review, I directly reached out again with more details about my investigation into the issue. Our emails are being sent out successfully, we have already checked that in our email sending service, so there's no need to worry. Best regards Stefano
I have built a form and have reached out for support to get embedded into a page on my website but have been waiting for 4 days with no response.
Developer reply ·
Dear Cassiopeia, sorry for the late reply in the live chat. We have been already in contact via live chat, and I resolved your issues. I appreciate it, if you can rethink your current review and rate the overall app experience. Thanks! Kind regards Stefano
