Getgabs: WhatsApp Marketing
by GETGABS LLP · launched
View in Shopify App Store ↗Reviews (16)
Horrible support team. Won't attended scheduled demo calls, won't reply to whatsapp. Have to constantly push the team to get things done. The app comes with lots of bugs and you definitely need their support to get going. Would not recommend.
Developer reply ·
Hi, we’re genuinely sorry to hear that you had this experience with getgabs. We take feedback like this seriously, especially when it comes to support and scheduled assistance. Our intention has always been to make WhatsApp automation simple and ensure our merchants have the help they need throughout their journey. We’d really appreciate the opportunity to understand what went wrong in your case and address it properly. If there were missed calls, delayed responses, or unresolved issues, we’d like to review them with our team and make things right. For anyone evaluating getgabs: customer support is something we continuously work on, and feedback like this helps us identify where we need to improve. We’re always committed to listening to our merchants and resolving genuine concerns. House of Solid, please reach out to us directly so we can personally look into this for you. 🙏
WORST COMPANY FOR SERVICE , NO SUPPORT EVER
Developer reply ·
Hi, we’re sorry to hear that you felt this way about your experience with getgabs. We take every merchant’s experience seriously, and we certainly don’t want anyone to feel that they are left without support. We’d genuinely like to understand what happened and have our team review your experience. Please reach out to us with your account details or the issue you faced, and we’ll make sure it is looked into. We may not always get everything right, but we believe in listening, taking responsibility, and improving wherever we can. Thank you for bringing this to our attention.