Socialwidget ‑ Instagram Feed
by OneCommerce · launched
View in Shopify App Store ↗Reviews (624)
the page popup to link Ins. account is invalid. can not connect to Ins.
Would have helped if we could plus this feed on the homepage of www.theskinmantra.com
Developer reply ·
Hi Theskinmantra admin, Here is Ocean again from Socialwidget. First of all, I sincerely thank you for your review. We have already reached out to your store and provided instructions on how to add the widget to your homepage. Our Technical team is eagerly waiting to assist you with any issues you may be experiencing, so please respond to our message at your earliest convenience. Once again, thank you for trusting our app. If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Best regards, Ocean Socialwidget by OneCommerce
I used this app to display an instagram feed (images and videos) on my shop. While it worked very well with the instagram photos, the performance (load time + buffering) of the instagram videos was very bad, forcing me to remove the app. That being said the support team was incredibly responsive and helpful. I highly recommend this app if you just need to display photos, but I don't recommend it if your feed includes video.
Developer reply ·
Hi M&P Gastronomy Admin, This is Rachel from Socialhead team. On behalf of the whole team, I sincerely apologize for the inconvenience caused to you. Simultaneously, we really appreciate for your precious feedback about our app. To be honest, your opinion is incredibly helpful for our growth. As I shared with you before, we crawled your images and videos quality by Instagram's API. Unfortunately, the video performances did not work as expectations. However, we realized that this is exactly what we need to improve to provide the best experience for all the customers. Our team is making their efforts to resolve this problem. I sincerely hope that once our app has been properly enhanced, we will be able to bring you our services again in the near future. Once again, thank you for your trust and use of our app. Wishing you have a great day. Rachel
