Kandid AI Chatbot & Live Chat

Kandid is a good platform for D2C businesses. Highly recommended!

Deploying Kandid AI for Anvika Wellness has simplified multiple tasks. It smoothly handles user interactions - from product discovery to checkout, as well as backend monitoring of the customer journey. The team behind it is very responsive and supportive of our specific requirements. It’s a great addition to our store.

Integrating Kandid AI has streamlined our systems end-to-end, making operations significantly more seamless. It has not only improved our response time but also enhanced overall efficiency, reduced manual effort, and enabled more consistent, reliable communication across touchpoints. The result is a smoother experience for both our team and our customers.

We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.

We’ve been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively. What really stands out, though, is the team. They are very supportive, responsive, and always ready to help with any customizations or technical questions we have. It’s rare to find an app where both the technology and the service are of such high quality. Highly recommended for any brand looking to scale their sales and support!

Kandid AI has significantly elevated our customer-experience stack at SkinInspired. The platform delivers high-fidelity responses, understands complex skincare queries, and mirrors our dermatologist-led brand voice with impressive precision. Operationally, it has streamlined our support flow, reduced manual intervention, and improved first-response resolution across key touchpoints. What stands out is the system’s contextual intelligence — it adapts to ingredient-level questions, regimen guidance, and product recommendations without diluting brand accuracy. The onboarding was seamless, the interface is intuitive, and their team is proactive in refinement and training cycles. Overall, Kandid AI has become a dependable CX enabler for us, driving both efficiency and customer satisfaction. Highly recommended for brands seeking scalable, intelligent, and brand-aligned conversational automation.

Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!

The bot is very accurate in answering even the most niche questions. The team is very proactive in shipping out improvements/features or just troubleshooting any issues faced while conversing with the bot!

It has been amazing! The team is incredibly helpful and guides you through every step with so much patience and clarity. Their support makes the whole setup and usage super easy. Highly recommend!

A very strong and technical team behind this. The AI chatbot has helped save lot of my time responding to emails. Consumers can get in depth information on the AI bot and even checkout from it. Highly recommended !!

Helped me a lot as my product was new and needed the initial push to create customers from visitors. Great customer support.