Kindly: Payment Reminder Pro

We run multiple Shopify stores and take a lot of bank transfer and invoice orders, so chasing unpaid ones used to eat real time every week. Kindly handles that completely on autopilot now. You can build multi-step reminder schedules based on the due date, order receipt date, or invoice sent date, which means the timing actually matches how our payment terms work instead of forcing everything into one rigid flow. shopify The flexibility is the standout. We set up separate reminder schedules per payment method and per order tag, so invoice customers and COD customers get treated differently. Unpaid orders auto-cancel after a set number of days, which frees up inventory without us touching anything, and the analytics dashboard shows recovered revenue, success rate, and deliverability so we can actually see what the app is bringing in. shopify + 2 Setup was quick, the email templates are easy to brand, and support has been responsive every time we had a question. If you deal with unpaid or draft orders, this pays for itself fast. Highly recommended.

Excellente application qui permet de relancer les clients qui ont oublié de payer. Et surtout d'annuler automatiquement la commande. Tout se passe en douceur. C'est simple et facile à configurer. Nous l'utilisons depuis 5 ans sans souci et cela permet de ne pas laisser des commandes dans l'oubli. Parfait !

Kindly funktioniert prima. Wir senden auch direkte Rechnungsinfos nach der Bestellung damit - und natürlich alle Zahlungserinnerungen. Im Moment überlegen wir, ob wir die Vorstufe zum Inkasso (also die letzte Mahnstufe) auch per SMS übermitteln sollten. Es gibt nämlich erstaunlich viele Kunden, die viele Kontaktdaten angeben und trotzdem nicht bezahlen. Kann Kindly ebenfalls, könnte auch noch Erfolge bringen. Des Weiteren: Wir nutzen Cleero und Kindly Hand in Hand und der Support ist großartig. Schnell, offen, neugierig auf Prozesse - um zielgerichtet entwickeln zu können. Habe ich so noch nie erlebt. Beeindruckende Qualität. Wir können Kindly nur empfehlen.

This app is an easy no-brainer and works well to recover and bring in money for your store. Easy to install and support is great. Would recommend

Wir sind sehr zufrieden

Besonders freundlicher und kompetenter Support.

I really love this app its a big time saver

Hat alles gepasst. Einmal eingerichtet und hat das gemacht was es soll.

This App is amazing! And the Support to!

Let's just say this app brought back more customers than my sales team can handle. And the support team is quick to address my questions. Well done, Kindly team!

Kindly funktioniert wunderbar und hat zu einer enormen Arbeitserleichterung geführt. Der Kundenservice ist spitze!

Perfect service, quick respond on tickets. Well recommended app and team for recovering outstanding payments.

The boss of this company is amazing. Very helpful in many ways and very quick to respond as well. He even had a personal meeting for optimizing the store after a year of use. I will keep on using this app for my business!

Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!

Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.

Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.

I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose

Great app that has helped. Customer Service is fantastic and always willing to help.

Awesome app to automatically send invoices from Shopify POS app when marking orders as unpaid.

Herbert is a G for fixing my issues with him. Give that man a raise. I told him about my issue and he gave me a few things to try. When that didn't work he got with his team and they released a patch for the software which fixed my issue. Great customer support.

Very helpful app - I had a problem with the timing of the 1.reminder mail, and within 5 minutes after chatting with the support - it was adjusted to my needs! Thank you!!!

Parfait merci! Evite d'envoyer des emails manuellement, ca permet de gagner du temps et de récupérer de l'argent

I've used this app only for a few days, but I can tell you it's paid for itself 30x already. This makes it easy to auto send past due reminders to encourage buyers to pay their invoice. The staff is great and fast at responding to questions, and helping set up the DNS settings. Like I said, this app is a no brainer if your business issues invoices.

This app has helped so much with managing payments for my small business. Support is very quick to respond as well.

This app is super useful especially if you send out draft order invoices. We were able to set up 3 custom reminders to go out to increase the chances of a customer actually completing their draft order if they don't do it right away (which often happens) thanks for this app and its features!!

Super App und super Kundendienst! Vielen Dank Raphael und Herbert für ihre Hilfe. Great support service

Super App und super Kundendienst! Raphael hat sich abends Zeit genommen und alles perfekt eingerichtet :)

Although the app functionality was a little confusing to me, customer service was excellent. Herbert responded promptly to my questions and even created a custom template for my reminder emails.

We are using this app since some months and are very happy. It reduces manual work and timespend massively. Moreover customer support is very fast and helpful and you can feel that they are developing the app constantly.

Really helpfull with everything! I was surpresed because it really works with my costumers! Thank you very much

Their DNS panel could be improved to be more specific. The support has been helping me out to get the app functional and they've done a great job to get everything up.