Klaviyo: Email Marketing & SMS
by Klaviyo
View in Shopify App Store ↗Reviews (3359)
Love Klavijo....the very best for email marketing.
Fantastiskt verktyg för e-postmarknadsföring! Enkelt att skapa snygga mejl och automatiserade flöden, och AI-funktionerna sparar otroligt mycket tid.
LOVE Klayvio... Invest time to understand it, and connect your AI to it..
excellent App :)
Developer reply ·
Thank you for the positive feedback, we appreciate it!
I have been using Klaviyo for a few years now, and using their Review app as well. About 3 months ago we found out that Klaviyo was inserting an extra script on our website causing it to be slower. For 3 months they didn't solve the issue, claimed we had hardcoded on our site and some other claims that had nothing to do with the issue. After pressuring the team to investigate this, it turned out their own Review app was causing the issue. Even when it is their own error they expect us to fix it and spend time on fixing it. We sent them an email nearly a week ago requesting them to fix the issue, no reply. Follow up email no reply! Third email, no reply. Never thought I would be giving Klaviyo such a bad review but it really shows the "respect" they have for their customers! Unbelivable disrespect to paying customers! But here you go Klaviyo, your behavior towards your customers is absolute shit! Could not be unhappier as a customer for several years! Please spare me with your standardized bullshit reply! You had days to get back to us, so a reply of a member will reach out to you is worthless!
Developer reply ·
We sincerely apologise for the frustrating experience and are committed to making this right - a member of the Support Leadership team has reached out to you directly.
This app is a must have! We've already recovered numerous abandoned carts. Sign-ups have increased. Email flows to our growing subscriber list have increased our sales. It's great!
Developer reply ·
We're so happy to hear that you are already benefiting from the app. Thank you for the positive feedback!
Developer reply ·
Thank you for the 5-star review!
Developer reply ·
Thank you for the 5-star rating. We appreciate your continued support!
Developer reply ·
Thank you for the 5-star review. We’re glad we could deliver a great experience.
Developer reply ·
We appreciate the 5-star review and look forward to continuing to deliver for you.
Developer reply ·
Thank you for the 5-star rating. It means a lot to our team!
Increased communication with our clients, converts to additional sales. Easy to use.
Developer reply ·
We appreciate the 5-stars and loyal support!
Klaviyo features makes email & SMS marketing very easier and efficient.
Developer reply ·
We appreciate the 5-stars, thank you so much!
Developer reply ·
Thank you so much for taking the time to review, we appreciate the 5-stars!
very good
Developer reply ·
We appreciate the positive feedback and are so glad you are having a good experience with Klaviyo!
Developer reply ·
Thank you for taking the time to leave us a positive rating!
Fácil de trabalhar
Developer reply ·
Muito obrigado por dedicar seu tempo para deixar uma avaliação! Ficamos muito felizes que você tenha tido uma experiência positiva ao usar o Klaviyo.
Love the klaviyo app, probably need more training on it for sure! My store is the calico bean market.
Developer reply ·
We are so glad you have been loving Klaviyo! Feel free to contact our support team if you have any questions about new features or tools! https://www.klaviyo.com/support
Developer reply ·
Thank you for your continued support, we appreciate the positive rating!
Developer reply ·
We're so glad your experience with Klaviyo has been so positive as a new user!
Excellent app with amazing support! Klaviyo is a powerful and reliable platform for Email Marketing&SMS. Special thanks to Anastasia and Mariyah for the amazing support. Great experience!
It’s okay but when trying to cancel it makes it extremely hard. I deinstalled the app wanting to stop it, and got an email that it will automatically bill me due to maxing the amount of subscribers. Logging it to cancel the account it so challenging and I still don’t know if it’s cancelled properly.
Developer reply ·
We appreciate you for sharing this feedback regarding your experience with the cancellation process. A senior member of our Billing Support team has reached out to you directly to help confirm your account status and address your concerns.
Es la mejor, aqyuda en todo.
Developer reply ·
¡Muchísimas gracias por la reseña positiva!
It's a great app, been using it for 2 years
Developer reply ·
We're happy to have served you these past couple years, thank you for the review!
Developer reply ·
Thank you for the review and your support!
Developer reply ·
Thank you for the positive feedback!
Developer reply ·
Thank you for the 5-star review!
good
Developer reply ·
Thank you for the positive review!
Developer reply ·
Thank you for the 5-star review!
Developer reply ·
We appreciate the support, thank you!
Muy buena!
Developer reply ·
Gracias por tomarse el tiempo de calificarnos con 5 estrellas. Siempre agradecemos sus comentarios.
The app was easy to use.
Developer reply ·
Thank you for the positive feedback! We're so glad your experience has been easy and beneficial.
Developer reply ·
Thanks so much for the positive review!
One star. The software is fine. The company is the problem. I run a resale shop. Part of my inventory is published adult art books and Japanese gravure cards. Legal, sold openly on every major marketplace. I sent one campaign that featured an item in that category, not knowing it conflicted with their acceptable use policy. There was no warning. No takedown request. No do that again and we terminate. Compliance reviewed the account and ended it. The notice said that after a thorough review they would not be able to continue serving me. I was never asked to fix anything, because fixing it was never on the table. That is the part worth knowing before you build here. Most platforms flag you first. Klaviyo does not. One violation, even an honest one, and you are packing up. You get 30 days to leave and no refund on time you already paid for. I lost my flows, my templates, and my account access, and rebuilt my email setup elsewhere with no notice. If any part of your catalog sits near a line you have not read carefully, assume you get exactly one mistake.
removed klaviyo because too expensive. Removing it has damaged my code and now shopify team are having to work to fix the problems. Avoid klaviyo like the plague!
Developer reply ·
We're sorry to hear you've had this experience removing Klaviyo from your Shopify, we appreciate you sharing this feedback. A Senior member of our Support team has reached out to you directly, and we're eager to assist with getting this resolved for you.
Best CRM for integrating with Shopify. Love how products import into email campaigns.
The best email marketing platform for eCommerce hands down, there is no one that can brin you revenue like Klaviyo Email Marketing & SMS
Developer reply ·
Thank you so much for the positive feedback! We're so glad you are enjoying your experience with Klaviyo.
Developer reply ·
We appreciate the positive rating, thank you so much for taking the time!
very easy to set
Developer reply ·
We are so glad Klaviyo has been working well for you!
Beste App für E-Mail Marketing und Automatisierungen für Shopify
Developer reply ·
Vielen Dank für die positive Bewertung! Wir freuen uns sehr, dass Sie bei der Einführung von Klaviyo eine positive Erfahrung gemacht haben.
Developer reply ·
Thank you so much for the 5 star rating!
This app is a game changer. Thank you for helping streamline!!