LaunchLab Cart Upsell & Bundle
by Outpost Apps · launched
View in Shopify App Store ↗Reviews (9)
I loved using this app, but it just stopped working. I keep getting a message when I log-in. I tried to delete it and reinstall it but same error message. Sadly have to look for a new app that works properly. Error Message: "Server Error The service you requested is not available yet. Please try again in 30 seconds."
Developer reply ·
Hi Ocasa Botanica team, Apologies for the server error you ran into. Launch Lab recently changed ownership and, during the handover, few things slipped through the cracks, that's what caused the issue. It's now fixed and fully back up. If you'd be willing to give it another shot, reach out through the chat support inside the app and we'll make sure you're up and running. We'd love to have you back. — Yas, Launch Lab
Not liking the app. Having technical difficulties and noone will get back to me. I'm going to cancel my account.
Developer reply ·
Hi Studio Opal Boutique team, You reached out and no one got back to you, that shouldn't have happened, and I'm sorry. Launch Lab recently changed ownership and support lapsed during the handover. We're back and actively responding again now. Before you cancel, let us make it right. Message us through the in-app chat and we'll get on the technical issue right away. After almost two years with us, the least we can do is fix this properly. — Yas, Launch Lab
