Mini ‑ Product Samples
by Xuuro · launched
View in Shopify App Store ↗Reviews (6)
App cannot be installed without giving developer collaborator privileges. Few months later they installed expensive apps on our store without our permission. The apps that were installed are completely unrelated to the samples app.
Developer reply ·
We have checked our records and you installed only our app, and we also assisted you with the app setup. You used our app from October 5, 2025 to January 23, 2026, and during this period we did not receive any support email or chat regarding such an issue. If you chose to uninstall our app and use another solution, we kindly request not to leave misleading feedback. You are still welcome to reinstall our app anytime—our support team is always happy to help. Our Live Chat Support Team is always ready to assist you within the app, and you can also reach us directly at support@xuuroapps.com for any queries or help you may need.
Developer reply ·
Hi there, Thank you for your feedback. We noticed that you installed the Mini Product Sample app and uninstalled it shortly afterward, possibly without exploring its features fully. If you faced any issues or had concerns, we're here to help! Our Live Chat Support Team is always ready to assist you within the app, and you can also reach us directly at support@xuuroapps.com for any queries or help you may need. We’d really appreciate it if you could give the app another try and let us know what didn't work for you, so we can improve your experience. Thanks again, Team Xuuro Apps
Good support and solve the problem quickly, thanks.
This app solved a big problem in my store. Mini team is responsive and very helpful with any problems. Make sure your cart is working properly after install and let him know if it is not. He will fix it right away.
We needed a product sample app that can create multiple sample options for different product types, and this app delivered. The support was also good as they were kind enough to set up a meeting to go over the problems. We appreciate what they've done so far.
