SetuBridge Prescription Lens
by SetuBridge
View in Shopify App Store ↗Reviews (43)
10/10 for this app! Really happy with the Eye Lens app. The overall design is excellent, and the setup and configuration are very easy, even if you’re not very technical. The prescription flow is one of the best parts. Adding prescription details is simple and straightforward, and there are plenty of options to add different prescription requirements. It makes the whole process much easier for both us and our customers. The conditional formulas are also a great additional feature. They give us more flexibility and help us set up the products according to our exact requirements. The app is well designed, easy to configure, and has all the features we need. The customer support is also really knowledgeable and helpful. They understand the app well and provide clear guidance whenever we need help. Overall, a great app with an easy prescription flow, flexible features, excellent design, and really good customer support. Definitely 10/10!
I had very positive experience with SB prescription eye lens customer service, Jay was very helpful responsive and professional throughout he understood my requests clearly and made the required changes quickly, I am very happy with the support I received and would gladly recommend their service.
Great app and easy to configure! I initially had some confusion about how to add different lens colors, but the support team explained the process clearly and helped me set it up. Once I understood that the lens colors needed to be added as variants to the add-on product, everything was straightforward. The app is easy to use and works well for configuring eyewear options. The support team was also very helpful and responsive. Highly recommended for anyone looking for an easy-to-use eyewear configuration solution!
Priyanka was extremely helpful and went above and beyond to support us. She helped us with several customisations, providing tailored solutions to meet our specific needs and completing everything quickly. Her communication was excellent throughout, and she made the whole process straightforward. We really appreciate all her help and would highly recommend both Priyanka and the app!
Developer reply ·
Thank you so much for your feedback! 😊 We’re really glad to hear that Priyanka was able to quickly understand your requirements and provide custom solutions that worked for you 🙌💬 We’ll definitely share your appreciation with her—it will mean a lot. If you ever need any further help or adjustments, we’re always here to support you 🚀
We've been using the SB Prescription Eye Lens app, and it's been a great experience. The lens and prescription flow is very easy to configure, making it simple to set up different lens options and prescription steps without any hassle. The app's design is clean, modern, and user-friendly, which provides a smooth experience for our customers. One feature we really like is the ability to assign products by collection, which saves a lot of time instead of configuring products one by one. The support team has also been excellent—responsive, knowledgeable, and quick to resolve any questions or customization requests. Overall, it's a reliable app with great functionality and outstanding support. Highly recommended for any eyewear store looking to simplify lens customization and prescription management!
We've recently installed this app and have been extremely impressed with both the app itself and the support we've received. The app is intuitive, visually well-designed, and packed with useful features that make it easy to customize and improve our store. A special thank you goes to Priyanka, who has been absolutely outstanding throughout the entire setup process. She guided us step by step, answered every question we had, and quickly resolved every issue we encountered. She has always been responsive, professional, patient, and genuinely willing to help, making the whole experience smooth and stress-free. Excellent customer support can make all the difference, and Priyanka truly went above and beyond. We highly recommend this app to anyone looking for a powerful, easy-to-use solution backed by an exceptional support team.
Great customer support. The team is willing to walk you through any necessary steps to resolve existing issues.
Developer reply ·
Thank you so much 😊 We’re really glad to hear that you had a great experience with our customer support and that the team was able to guide you through everything needed to resolve the issues. That’s exactly the level of help we aim to provide. We truly appreciate your feedback, and if you ever need anything again, we’re always here for you 🚀
Works well for customer prescription selection. The UI is very friendly and looks professional. The app is easy to use. Customer service is quick to respond. Highly recommend.
Developer reply ·
Thank you so much 😊 We’re really glad to hear that the app is working well for customer prescription selection and that you’re happy with the UI, ease of use, and professional look. It’s also great to know our support team has been quick to respond when needed. We truly appreciate your recommendation and your support. If you ever need any help or have suggestions, we’re always here for you 🚀
Demo store setup helped us clearly understand how the app works and how it can be implemented on our store. The support team is very responsive, professional, and always ready to help with setup and customization requests. Their support experience has been smooth and reliable throughout. Highly recommended for stores looking for an advanced and professional eye lens and prescription product solution.
Developer reply ·
Thank you so much for your detailed and thoughtful feedback 😊 We’re really glad to hear that the demo store setup helped you clearly understand the app and how to implement it in your own store. It’s also great to know that our support team has been responsive, professional, and consistent in helping you with setup and customization. We truly appreciate your recommendation and your trust in our solution for eye lens and prescription products. If you ever need any further assistance or enhancements, we’re always here to help 🚀
Una respuesta muy rápida y están muy atentos a la ayuda que se necesita. Gracias!
Developer reply ·
Thank you so much 😊 We’re really glad to hear that our team was able to respond quickly and provide the support you needed. Your appreciation means a lot to us! If you ever need any help again, we’re always here for you 🚀
good，我想如果可以有一个更详细的指南给我会更好。但是目前这已经非常棒了
Developer reply ·
Thank you for the feedback 😊 We’re really glad to hear you’re finding the app fantastic overall and that it’s working well for you 🙌💬 You also make a great point about the guide. A more detailed walkthrough or step-by-step documentation would definitely help improve onboarding, especially for advanced setups. I’ll pass this suggestion to the team so we can work on making the guidance clearer and more comprehensive 🚀 If you ever get stuck or want help with anything specific, you can always reach out—we’re here to help.
excellent support and user freindly app ver nice
Developer reply ·
Thank you so much for your kind feedback! 😊 We’re really glad to hear you find the app user-friendly and our support excellent 🙌💬 If you ever need any help or have suggestions, we’re always here for you 🚀
I recently switched to SB Prescription from a commission-based app, and the difference has been huge. Moving to a fixed-fee model has given me much better control over my margins and overall profitability. The setup was straightforward, and the app integrates smoothly into my Shopify store. What stands out most is the transparency,no hidden costs or percentage taken from each sale. As a growing optical business, that kind of predictability is extremely valuable. Overall, SB Prescription has been a solid upgrade for my store. If you’re running an optical business and want to protect your margins, this app is definitely worth it.
Developer reply ·
Thank you so much for your detailed feedback! 😊 We’re really glad to hear that switching to SB Prescription has helped you gain better control over your margins and improve profitability 🙌💬 It’s great to know the fixed-fee model and transparent pricing are making a meaningful difference for your optical business. We’re also happy the setup was smooth and the app integrates well with your Shopify store 🚀 Predictability and clarity are exactly what we aim to provide for growing businesses like yours. If you ever need any support or want to explore more features, we’re always here to help.
Priyanka and her team are amazing. I'm new to shopify and I discovered SB Prescription Eye Lens App folks offer the same excellent care I've received from Shopify Support. Most of my issues are - not knowing where to look for a feature or an option. And when I've need a tweak or solution to a problem - it is ALWAY sorted out. I wasted days playing with 'lesser' apps and spent way too much time cleaning up code fragments and dodgy apps. Then I found this app and I've not looked back. If you are on the fence, or researching - I can honestly tell you, ChatGPT & Sidekick both pointed in the right direction with this app - so here I am pointing you the same way. Thank you SB Prescription & Priyanka, you've been amazing!!!
Developer reply ·
Thank you so much for such a thoughtful and detailed review 😊 We’re really glad to hear that SB Prescription Eye Lens App has made things easier for you, especially as you’re getting started with Shopify 🙌💬 It means a lot to know that our support feels on par with what you’ve experienced elsewhere, and that Priyanka and the team have been able to consistently help you find solutions and make adjustments when needed. We also appreciate you sharing your journey—from trying other apps to finding one that feels stable and reliable. That kind of feedback really motivates the team to keep improving 🚀 We’ll definitely pass your kind words on to Priyanka and the team—it will mean a lot to them. If you ever need anything else or want help exploring more features, we’re always here to support you.
Priyanka me atendio de manera muy amable y puntual el equipo y el servicio de soporte me ayudo muchisimo, es una excelente aplicacion y con muy buenos planes.
Developer reply ·
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that Priyanka was able to assist you with such kindness and punctuality 😊. Our team always strives to provide the best support possible, and it’s amazing to know that our efforts made a difference for you. 💪 We’re also delighted that you’re enjoying our application and its plans! 🎉 Your satisfaction is our biggest reward, and your words truly motivate us to keep improving and delivering excellent service. If you ever need any help or have suggestions, we’re always here for you! 💖 Thank you again for taking the time to share your experience – it really means a lot to us! 🙏✨
Had some issues with the button not showing according to the Shopify team, contacted their support team and Jay help me in a really responsive time. Even though I'm not IT based(no knowledge in coding), Jay still help me out step by step to resolve the issue. The team was very efficient and helpful. The apps are also very easy to setup. Great job on the apps.
Developer reply ·
Thank you so much for this amazing review! 😊✨ We truly appreciate you taking the time to share your experience—it really means a lot to us 💙 We’re sorry you ran into the button display issue initially, but we’re really glad we could help get everything sorted for you 🙌 Big thanks for your patience throughout the process. It’s especially great to hear that even without an IT or coding background, you felt comfortable following along step by step—that’s exactly what we aim for! 💪🙂 Jay and our support team always try to be as quick, clear, and supportive as possible, so your kind words about responsiveness and efficiency genuinely make our day 😄🚀 We’re also happy to know that you found the apps easy to set up—that’s a huge win for us! If you ever need help again or have any questions in the future, please don’t hesitate to reach out. We’re always here for you 🤝💬 Thanks again for your support and trust—wishing you great success with your store! 🌟🛍️
I’ve been using the SB Prescription Eye Lens app for our store, and it has been a wonderful experience. The lens flow is smooth, clean, and very user-friendly. Adding prescription details, choosing lens types, and uploading prescriptions is extremely easy for customers. What impressed me even more was the excellent support from their team. A special thanks to Priyanka, who guided me through the entire setup process with patience and clarity. Her assistance made everything much easier and faster to implement. Overall, the app works perfectly, and the customer support is outstanding. Highly recommended!
We've had a great experience with this app so far, after using it for a few months. Priyanka and the team has been really helpful and has had open and responsive communication to help with the set up and any issues we've had. The platform was updated recently and this changed the theme, which we weren't aware of, but when we noticed and voiced the issue with Priyanka, the team was super efficient in updating our store to ensure it kept to our branding/offering, which was really appreciated.
Developer reply ·
Thank you so much for sharing your experience — it truly means a lot to our entire team! We’re really glad to hear that you’ve had a smooth experience with the app over the past few months. Priyanka and the support team will be thrilled to know their assistance made things easier for you. 🙌 We appreciate you pointing out the theme change after the recent update — feedback like yours helps us improve. The team was more than happy to jump in and make sure your store stayed perfectly aligned with your branding. 💛 If you ever need help again or have ideas for new features, we’re always here and happy to support you! Thanks once again for being such a wonderful user of our app! 🌟
The Eye Lens App has truly made managing prescription products on my Shopify store much easier. It lets me create custom RX forms, handle left and right eye options, and even upload prescriptions directly from customers. I can also set separate products for left and right eyes in the cart, which is super convenient. The app also supports multi-language translations, allows saving and reusing RX options, and gives full control over form customization and theme, so it fits perfectly with my store’s look. I especially appreciate that there are no commissions taken on sales. The support team is excellent — Priyanka guided me step by step whenever I had questions, and they were very responsive, ensuring everything worked perfectly. Overall, it’s a flexible, reliable, and feature-rich app for anyone selling prescription lenses. It has helped me streamline my workflow and enhance the customer experience. Highly recommend!
Developer reply ·
Thank you so much for taking the time to share such a detailed and thoughtful review! We’re absolutely thrilled to hear that The Eye Lens App has made managing your prescription products smoother and more efficient 🙌 It’s great to know you’re enjoying the custom RX forms, multi-language support, and the flexibility to fully match your store’s theme — that’s exactly what we built the app for 💪. We’re also happy that Priyanka and our support team could guide you through everything — we’ll be sure to pass along your kind words! 💖 Your feedback truly motivates us to keep improving and adding even more features to make your experience even better. Thanks again for your trust and recommendation — we’re so glad to have you as part of the SetuBridge family 💫
I’m really happy with this lens app! It allows customers to upload prescriptions (JPEG, PNG, PDF) or use the manual prescription form, which is very convenient. You can create unlimited custom RX options like Axis, Sphere, Cylinder, and more. I also like that the app lets you add prescription options to specific products or all products. Customers can set single or both eye RX and even buy separate lens quantities for each eye, which is super useful. The prescription flow is easy to customize with multiple steps, lens inputs, and add-ons. I had a question about theme compatibility and the rule section, and Priyanka from the support team helped me really well — much appreciated! Overall, a great app that makes selling lenses online much easier.
Developer reply ·
Thank you so much for your detailed feedback! 🌟 We’re thrilled to hear that you’re enjoying the flexibility and convenience our lens app provides. Allowing customers to upload prescriptions in multiple formats, create unlimited custom RX options, and manage individual eye quantities is something we designed to make selling lenses online as smooth and efficient as possible, so it’s wonderful to see it making a real difference for you. 👓 We’re also glad that the customizable prescription flow and add-on options are working well for your store — we aimed to give merchants full control over the experience, and your feedback reassures us that we’re on the right track. It’s great to hear that Priyanka could assist you with theme compatibility and the rule section! 🙏 Our support team strives to provide timely, helpful guidance, and your appreciation means a lot to us. Thank you again for your kind words and for trusting our app to help you sell lenses online. We look forward to continuing to support your store and providing features that make your workflow easier and more efficient. 💙
Customers can easily enter their prescription details during checkout, which saves us a lot of back-and-forth emails and makes the buying process much smoother. It’s given our website a more professional, optician-level feel and has definitely improved customer confidence when ordering online. Support from the team has also been excellent – quick to respond and helpful whenever we’ve had questions about configuration. Overall, this app has made it much easier to offer prescription lenses alongside our handmade frames, and I’d highly recommend it to any eyewear brand looking to streamline their process and deliver a better experience to their customers.
Developer reply ·
Thank you so much for sharing your detailed feedback! 😊 We’re thrilled to hear that the app has made entering prescription details during checkout so seamless for your customers. It’s wonderful to know that it’s helped reduce the back-and-forth emails and provided a smoother, more professional shopping experience – exactly what we aim for! 👓✨ We’re also glad that our support team could assist you promptly whenever you had configuration questions. Your kind words about our team mean a lot, and we’ll be sure to pass them along. 💬🙌 It’s fantastic to hear that the app has made offering prescription lenses alongside your handmade frames much easier and has helped boost customer confidence. Knowing that it’s adding value to your business and enhancing the overall experience for your customers is incredibly rewarding for us. Thank you again for your recommendation! We’re always here to support your eyewear brand and help make online ordering as smooth and professional as possible. 🌟
Suporte maravilhoso, me ajudaram em tudo o que eu precisei!
Developer reply ·
Thank you so much for your kind words! 💙 We're glad to hear that our support team could assist you with everything you needed. Your recommendation means a lot to us, and we’ll continue doing our best to make your experience even better!
The support team has been super helpful, quick to respond, and genuinely kind. They’ve taken the time to explain things clearly and were great about taking on feedback. I’m still learning the ins and outs, but so far the app has been simple and straightforward to use, with helpful guides to walk you through the setup. Really happy with it so far!
Developer reply ·
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re finding the app easy to use and that our guides and support have been helpful for you. Our team is always here to make sure you feel supported as you continue exploring all the features. We truly appreciate your feedback and look forward to helping you get the most out of the app!
App works well. Support is the best, quick and very helpful to correct any issues. Would recommended. Many thanks SetuBridge
Developer reply ·
Thank you so much for your kind words and recommendation! 🌟 We're thrilled to hear that the app is working well for you and that our support team could assist you quickly and effectively. Your satisfaction is our top priority, and it's great to know we could meet your expectations. Thanks again for choosing SetuBridge – we're always here if you need any further help! 😊
Great customer service!
Developer reply ·
Thank you so much for the 5-star review! 😊 We're thrilled to hear you were happy with our customer service. If you ever need any further assistance, we’re always here to help!
I’ve been using the SB Prescription Eye Lens plug-in, and it’s fantastic! Super easy to install and works perfectly. It’s clear the developers put a lot of thought into it -it’s user-friendly and efficient. I even reached out to support, and they were genuinely helpful and quick to respond. It’s rare to find a tool that feels this personal. Highly recommend!
Developer reply ·
Thank you so much for your kind words and thoughtful feedback! 🌟 We're thrilled to hear that the SB Prescription Eye Lens plug-in has been a great fit for your store. Our team put a lot of care into making it easy to use and reliable, so it's incredibly rewarding to know it's made a difference for you. We’re also glad our support team could assist you quickly—we always aim to provide the same personalized experience we’d want ourselves. Your recommendation means the world to us. If you ever need anything in the future, we’re just a message away! Thanks again for being a valued part of our community!
Ze hebben me ontzettend goed geholpen! Alle problemen hebben ze verholpen. Ik raad dit ten zeerste aan! Ontzettend bedankt.
Developer reply ·
Thank you for your kind words! 😊 We're so glad we could help and solve everything for you. If you ever need any assistance again, we're always here to help. Happy selling! 🚀✨
Works fine, and has very friendly and fast support!
Developer reply ·
Thank you for your fantastic 5-star review! We're glad to hear that everything is working well for you and that you had a positive experience with our support team. If you ever need assistance in the future, don’t hesitate to reach out. We're here to help! 😊
The app is really clean and simple to use and works really well for handling customer prescription entries. The store we're building has a few unique requirements and the development team have been incredibly helpful and patient in tailoring a solution to do what we need. We're so grateful for their help and I'm sure we will be using this app on our store for years to come.
Developer reply ·
Thank you for your outstanding 5-star review! We're thrilled to hear that you find our app clean, simple to use, and effective for managing customer prescription entries. It's fantastic to know that our development team has been incredibly helpful and patient in tailoring a solution to meet your unique requirements. We're grateful for the opportunity to assist you, and we're thrilled to be part of your store's journey for years to come. Your satisfaction is our top priority, and we look forward to continuing to support you!
The app is great and does the job well. We had to work on some custom development features to meet our business needs and the dev team have been very responsive and fast to get the things done. Highly recommended.
Developer reply ·
Hi, Thank you for your fantastic 5-star review! We're delighted to hear that our app has been meeting your needs effectively. It's great to know that our development team could assist you with custom features promptly. Your recommendation means a lot to us, and we're committed to providing continued support and excellence. If you ever need further assistance or have any questions, please feel free to reach out. Best Regards SetuBridge Team
so far so good, customer service are helpful and does exactly what it needs to do very happy.
Developer reply ·
Hello Quality Eyes, Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you're happy with our app and that our customer service team was able to assist you effectively. If you ever need further assistance or have more feedback to share, feel free to reach out. We appreciate your support! Best regards, SetuBridge team
I have to honestly say, the App looks and works very well, and they offer some smaller Options that let you really customize everything a bit. That is Top Level but even better is their Customer Support!
Developer reply ·
We're thrilled to hear that you find our app visually appealing and functional. Our team works hard to provide customization options that empower users like you to tailor your experience to your specific needs.
wonderful customer service. The app overall is helpful for contact lens ordering. Every time I had a problem, they would answer and help me quickly
Developer reply ·
Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.
The team at Setubridge has been fantastic for support! Samta quickly replies and their team gets to work straight away for our requests, getting them done in a day or two. The team is open to feedback and looks to better the app. The app itself solved many issues previous variant apps couldn't do, specifically focusing on contact lenses. By far the best app for contact lenses. Our team couldn't recommend the app enough!
Developer reply ·
Thank you so much for taking the time to write such a positive review! Your kind words mean a lot to us and we're thrilled to hear that you had a great experience. We're constantly striving to provide the best possible service, and it's wonderful to know that our efforts are appreciated. We look forward to serving you again soon!
This is bar far the most important Shopify App for any Contact Lenses business or Company who require the correct industry standard customisations and use case to sell contacts online! The team from Prescription Eye Lens App helped me with alot of time and detail including customising the app very quickly for us and made it work absolutely perfectly for our business! Absolutely amazing tech support and great application!
Developer reply ·
Dear Cyberlens, I wanted to take a moment to express my sincere gratitude for your positive review. Your kind words and feedback mean so much to me, and I truly appreciate you taking the time to share your experience. Knowing that you had a positive experience with our product/service has made my day. It is feedback like yours that inspires me to continue working hard and striving to improve every day. Once again, thank you so much for your support and encouragement. I hope to have the opportunity to serve you again soon. Best regards & Thanks
