FeedGeni ‑ Product Feeds
by FeedGeni · launched
View in Shopify App Store ↗Reviews (33)
We had some issues getting our Google Shopping Ads launched in the US due to some price discrepancies, but with Carmen's ongoing support and help we were able to solve this problem and get these ads live. Thank you so much!
Developer reply ·
Thank you! It's our pleasure to help get everything set up and live.
Works on most ecommerce and ads platforms. Stellar service (thanks Carmen!). Super pleased with the app.
Great tool for make multiple platform feeds. The support team is GREAT, and they are happy to help his customers.
Developer reply ·
Thank you so much for your review! We're happy to help you with anything you need.
Great app, and stellar customer service. I've tested several feed generator apps before in order to create some heavily customized feeds for some applications, and this was definitely jackpot. Emphasis on customer service, the FeedGeni team has set up several custom feeds for me after my enquiry free of charge after I've installed the app. Definitely recommend!
Great app with super customer service, fast and effective, with a special mention for Meg! Very recommended!
ABSOLUTELY HORRIBLE, DO NOT BUY! You almost think it`s a scam, given the poor state of the app. I tried to create a custom CSV feed for one our our sales channels and the troubleshooting process is now in it`s second week. Categories are missing every time I open the feed configurator, values from the metafields are sometimes shown, sometimes not. Support sees my feed complete, whereas myself and our integration partner constantly see missing values. Please save yourself some time and try a different app!
Developer reply ·
Hello there, Thanks for using our App and Sorry for inconvienence, our experts looked into this case deeply. With regards to Categories, you had 3 types of categories, 2 were meta fields and the other was a universal product category/taxonomy that has to be mapped as part of your feed setup in the app. This universal taxonomy/categorization was initially skipped during your initial feed setup which rendered that Category column blank. We would love to address any issues you are facing and interact with the rep from the shopping channel. Thanks.
Thanks, Meg for your help. This is a great app to sync products automatically. I have no issues at this moment using this app.
We are using this app to multiple stores and is one of the most customisable on the marketplace we could find. We have multiple vendors to create feeds for and having a lot of options in the App to create custom feeds was extremely helpful. The support was great too, they have replied quickly and have also implemented a new feature we have requested. Thanks!
Custom feeds for any selling channel, easy to use. Super helpful team, easy to communicate with the team.
Used this app to import our product catalog to Pinterest. Amazing customer support, always respond to inquiries in a timely manner. Would definitely recommend. Thanks FeedGeni
The support on this app is incredible. Honestly they helped customise a feed for Awin which took various emails back and forth for about 2 weeks. They have been so helpful and would recommend them to anyone.
Such a great and straightforward application for managing our feeds needed for Affiliate Networks. The support is great and fast as well. Congrats guys!
Hi, the app continues to be down for me, been months of issues with the feed not updating or not being able to generate an updated feed. UPDATE - Hi the server has been down for 2 days now as of 8-27-2019
Developer reply ·
Thank you for reaching out. Apologies for the delay in getting back to you. For some reason, we only discovered an email from you dated 23rd April. Perhaps the previous ones were not coming in? We have replied and await your response :)
Fantastic Customer Service!! They are very efficient and solve your problems very quickly. As the moment app with the best customer service that we have.
Great app and great customer service. This app really allows you to properly customise your feed and get it into the right format to work for all of your sale channels. And when a feature isn't present (or doesn't work as expected) their customer service team is extremely responsive, and open to development changes. For instance, I request more than 4 inventory rules, to add rules to display colour, pattern and material within the feed - and they made it possible to add over 60 rules to meet a range of different variables (and this was done within 48 hours). The app also allows you to create custom feeds which can be used for other purposes too (such as creating a feed of products with missing images, or missing descriptions, etc). And that's just one example. You can get really creative with the feeds you can make, and use them to power some cool features (providing you have some coding experience, or access to developers). Really great app, couldn't recommend it enough.
This app is great if you are looking for a feed for Google Shopping or your Amazon/ebay store. The customer service is excellent and the live chat feature is great.
Easy to use platform that integrates with loads of different shopping platforms. The team at Retail Tower offer exceptional customer service. They're prompt at replying to emails and when you need a little extra help they go out of their way to Skype you and talk you through how to set things up. I literally couldn't speak more highly of this app and the support they give. Thanks!
Still continue,They lost our data and nothing there and they charged us BELLA VP of customer experience not helpful at all in the middle of Skype she disappeared. When i can't connect to the App which i pay for every month what should i think? Not good
Really wanted this to work, but I could never get it to - don't really know why. Support was really friendly and tried hard to fix the problem.
Amazing customer service. Installed apps before where there was close to 0% response. Support at RetailTower app is 100% for customer service and prompt responses. Responded within 12 hours and resolved/had answered all my questions within 48hours. Thank you
Not my favorite app, but seems to be the only one that supports Amazon marketplace and Shopify integration. Will update my review when I'm no longer running into issues.
My favorite app in the app store - integrates well and so easy
This app is a great resource if you are working with shopping engines. Just integrated the new Amazon selling feed and I can't tell you how much time this saves. If you have manually entered Amazon listings before, this removes the need to ever do that again. Highly recommend and the functionality is getting more robust daily. If you have problems just let support know and they fix it or help. 5 Stars for this one.
This is a placeholder review for the moment - more details coming soon.
the new layout is great, cool new features with this update!
This is a great app and I particularly like the immediate and comprehensive support that is provided by the RetailTowerPro team.
