Easy Shipping Restrictions
by NTF E-Comm, Inc. · launched
View in Shopify App Store ↗Reviews (39)
Great app, and exceptional support team-- thanks Nghia! We were experiencing an issue due to our configuration, and Nghia stepped in to help us identify root cause of the issue, fix it, and gave helpful recommendations moving forward. Very helpful team, great Shopify app and highly recommend.
The app worked exactly as we wanted, I will say when tackling on your own the app can seem a little confusing however Nghia from their team was amazing. She was able to sort all our issues and assist in setting everything up, the help was super fast and efficient. I would certainly recommend this app.
Updated review: support team is very helpful in setting up and testing the implementation to block postal codes. I'd rate it 5* if not for the error that prevents me from opening the app in Firefox or Safari. In Safari it's just a blank page. FF error message: "Firefox Can’t Open This Page To protect your security, accounts.shopify.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."
Developer reply ·
Hello EVolt home, Thank you for the updated review and for your kind words about our support team, we really appreciate it! Regarding the Firefox and Safari message: this behavior is caused by Shopify’s account security restrictions when certain pages are opened in an embedded window. It is not an app malfunction, and it does not affect functionality or setup. Our team is always happy to handle the full configuration and testing for you, or guide you through the workaround if needed. We are glad everything is working as intended, and we truly appreciate your feedback as it helps us continue improving. Kind regards, Easy Shipping Restrictions Support Team
We have to restrict certain states and cities from ordering products due to legal regulations. The support team made it easy by letting us send them a list of zip codes to restrict and they configured numbers of them in record time. When we get updates, we just send that list to the support team and they knock it out. Plus, the app validates on the cart screen with the shipping estimator which made it prompt for zip code twice. The support team was able to reconfigure it so it prompts the user once and passes the zip to the other popup. The fast resolution to our specific needs is well worth the subscription costs.
This app is simple to use and the support offered is first class. They quickly customised our message and the site was updated immediately.
Outstanding Support: We faced a unique challenge with our website, needing to limit local deliveries to specific areas. After several unsuccessful attempts with other plugins, we discovered this one and received outstanding support from the team. They went above and beyond to ensure our satisfaction, and the results have been excellent. We highly recommend this plugin for its exceptional functionality and support.
Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.
Developer reply ·
Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app. You've created 3 tickets recently and we all replied them within the day. Could you please check them again.
Great app, working perfectly for our needs. Support service was 100% effective to adapt the code/design/text exactly as we needed it in less than 24h.
App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.
Developer reply ·
Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at support@restrictshipping.com for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions
We have a very limited local delivery area and have had many issues with people outside this area ordering. This app solved it for us. Support is super friendly and helpful. Thanks!!
This app is super easy to integrate and manage, even for a non-coder like myself! Plus, Ian and his team are SUPER helpful and truly go above and beyond to make sure you are all set and everything works smoothly. Can't recommend them enough!
Does exactly what its says it does and Ian was very quick to provide the needed customisation. would recommend
I use this app and feel so easy to set up. Also, I sent some inquiries, and customer support responded to me so quickly with helpful solutions. I really recommend this app if you would like to limit the ship-to areas.
Very fast reply and helped to customize what i needed. Even provided additional informations for checking if everything works fine.
Una aplicación muy útil y simple de instalar, y sobre todo el soporte amable e inmediato de Ian, para atender todos nuestros requerimientos con los textos modificados al español. Gracias! Guillermo de Chapa esa flor.
I use this app and it's perfect. I had one question regarding the possibility to translate the text in French and Ian did it for me! Now it's really perfect
The app works well. We had a few issues with our theme. The support was very quick and solved all issues within short time. Also they did a German translation. Therefore, totally happy. 5/5 stars. :)
Amazing app, does exactly what it describes. Super simple to use and excellent customer support! Thanks guys!
Works great, the Developer is very helpful in adjusting or translating. Would be glad to pay for a pro Version.
So far, only good things to say about this app and the support team. I send an email and after a few hours, the problem is solved. Ian was very helpful.
We use the app to restrict our delivery area. Super easy to install and run. Great and fast support! We highly recommend this app.
If I could give this app 11/10 stars I would. If you have a shop and want a clean and perfectly functioning app that restricts users, from specific districts from continuing then this is your app. No distracting floating icons or buttons around the design. Just a simple 'enter your ZIP code & check if it is available for delivery'. Customer support replied within the minute I sent my email with questions. Thanks Ian!
Great support from Ian, he fixed a bug that stopped it working with my theme - he didn't need to, as it was my end. Very attentive & friendly. I read someone gave a 1 star review saying he ignored them and was slow.. Far from my experience and I'm sure that's not the norm. Already recommended to others, thanks Ian!
The app works well and does exactly what it should... We ran into a small issue at installation (our store, not the app) and the support was most helpful!
I needed this app to work with bold subscriptions for my business and Ian went above and beyond to make this happen. I am very happy with the app and his ability to make this app work for my unique business. Thanks Ian!
This app helped me restrict shipping addresses out of my delivery zone easily by postal codes. You don't need to upgrade your plan and do other bs, this app is straight forward, simplified. The owner also would go out of his way to help you with unique requests such as changing the text. Strongly recommend.
Great app, does exactly what you need and if you have any problems Ian is hugely helpful and sorts it out straight away. A* app!
Easy to install, very clear to configure. Ian was very helpful and customized the application for a different language. An excellent and affordable solution to limit shipping area by zip code.
This app is very easy to use and reasonably priced. Customer service is top notch.... I requested some minor tweaks and received responses to ticket submission almost immediate. Highly recommend! Thanks Ian
This app is a must for our business as we only deliver to certain cities/regions within the province. Ian's prompt and friendly support is top-notch!
This app worked perfectly for what we needed to limit checkout to a select few zip codes. Very easy to set up. There was a random glitch with my theme and the support team jumped in and fixed it. I can't recommend this enought!
Excellent, minimal and clean app. 100% Recommended. Including rapid support from Ian the dev. UK user, works perfect with our post codes too. Thanks again
App didn’t work. I have installed it twice, contacted the support, they said it was fixed but it never worked.
Developer reply ·
Sorry to hear about your issues with installation. I had a bug that was impacting some merchants but this is all fixed up now. I've reached out to you since then (March 5, 2019) but haven't heard back. Feel free to get a hold of our support and we can definitely help you get Easy Shipping Restrictions installed and configured. Thanks!
At first, the app couldn't do exactly everything we wanted, but we reached out to Easy Shipping's support and they developed a solution that works perfectly for us. Their customer service and communication were perfect. Highly recommend this to restrict/permit shipping by zip codes!
This app helped the team to restrict our shipping to only certain zones in our city. It's very simple to use and works very well
