SEA Post Purchase Survey Quiz

The app is easy to use, and the support team has been helpful and responsive. Avery was friendly and assisted me with customizing the survey to better match my store's branding. I appreciate the support!

A big thank you to Ansera from Solar for helping me work through some difficult tasks today. Ansera was patient, helpful, and clear throughout, making a frustrating process much easier. Really appreciate the excellent support! Brett - Australia

Very useful and resourceful app, easy to integrate with other platforms. Customer experience 10/10, a special thanks to Olivia for supporting us.

いつも迅速にご対応いただき、言語の壁も問題なく対応していただけます。 今回はAveryさんに対応していただきました。 回答内容は適格で、すぐに解決しました。 ありがとうございました！ 今後もアンケートフォームを活用したいと思います。

quick to implement, olivia was very helpful!

Thank you, Olivia, for helping me customize the appearance of my survey! I've been loving this app to collect more feedback from customers and build an overall better experience for them. I also love that it integrates well with Joy Loyalty.

Really great app. And Avery really helped me a lot. I like that I can connect it to my Joy Loyalty Program and people getting points for it. also they allow connection with chatty and omnisend. so I can get answers in chatty and send information to omnisend to create audience segments.

非常感谢客服Iris的帮助。

I recently use found this app and it has been great thus far. Quite easily to navigate and their customer service response time is phenomenal.

Olivia is very nice. She help me finish a lot of questions.

とても親切丁寧に対応していただきました。 担当してくださったIrisさんありがとうございました。

The app was very easy to use, I had a few questions and the support team was incredible and efficient, I reccommend it.

I’d like to give my highest praise to Avery, the customer service representative. Avery responded to my questions promptly and patiently, explained every detail clearly without any rush. All my issues were solved efficiently with professional and friendly support. Great service, I’m fully satisfied and will definitely reach out again if I need help in the future!

I just started using the app but customer service is great especially Russ. Very happy

Muy buena app y el soporte excepcional por parte de Hena y Avery!

Service client très réactif et à l'écoute. L'app fonctionne très bien

Very good assistance from Iris. Top Customer service, efficient app

Just installed it for Post-Purchase Survey purposes. Gotta say, I'm impressed by the swift support, even on a (for now) unpaid subscription. Russ was very quick to help with logo change and translation!

Olivia was super helpful in setting everything up. I've been recommended this app by industry experts.

Great experience! Quick help!

Great support, really enjoy using the app, and thanks to the team member Iris from solar, for her help!

SEA Post Purchase is very useful in gleaning customer insights to better improve our products/website. Quick to setup and Avery was very helpful in tweaking the survey to suit our needs. Highly recommend this app integration.

Love the app, super easy to use and integrate, Was done in less than 5 minutes. Had a quick question, but Hena from customer care helped in seconds, super kind :) Great experience. Thank you Hena :)

Hilfreich um Kunden noch besser zu verstehen und Hena hat wirklich einen super guten Support abgeliefert.

I was able to create a survey with simple, intuitive operations. The performance is smooth, and I have no particular complaints. The support chat was also quick and courteous — both Kipuka and Zim were very helpful.

Great, Riley was amazing, and helped me out well. Glad I could get my logo on the survey!

Olivia assisted me with embedding my survey. Her direction was clear and she was sure to check in with me throughout the process.

I recently added another SEA app. I needed onsite surveys to know supply/demand. I received help from Olivia, they helped me immediately adding another language to the app for me. It was quick, precise and done immediately within seconds. Thank you so much!!

nice work, helpful and very fast

Just started using this app and very happy with the support in getting my survey set up! Avery was quick to respond and help make the changes to my survey I needed.

Olivia was able to help me in editing my survey, highly recommend and great customer service.

Very fast and efficient support team.

avery helped me well to understand the app

Love this app! The customer support is fantastic. Super responsive, friendly, and helpful. The app itself works perfectly and makes sending post-purchase surveys so easy. Highly recommend!

Avery was great in helping us with some technical questions. Replied quickly and identified the issue right away with a fix.

Pamela was extremely helpful and answer right away

Application fonctionne parfaitement et surtout avec une assistance très professionnel, très rapide : moins d'1 minute et 3 minutes après mon soucis a été reparé. Sincèrement je recommande cette application pour la qualité et la qualité de l'assistance ! Merci encore !

Avery was absolutely amazing. Super helpful, patient, and made the whole survey process smooth and easy. Couldn’t have done it without them!

The support team was very responsive and helped me resolve my issue quickly. Really appreciate the assistance!

Setup was easy and Tiana helped us quickly.

Olivia helped get my issue solved!

Brian was great

Thank you so much for the assistance, 'Avery'

Avery was very helpful and resolved my request quickly.

Excellent experience with Ethan. Very helpful and sorted my issue right away.

They respond in chat super quick and are incredibly helpful! Great service.

Tiana

Great app. Super helpful customer service team!

avery is good

Nim was so helpful and knowledgeable! She made sure i had the most custom integration possible. I WILL be upgrading soon

Absolutely friendly support. Lots of features and it is totally free) 5+++

Verry good service, and i got helped in 2 minutes with my problem from A to Z!

Usamos esta app para entender que nuevos productos podemos ofrecer a nuestro público, esta excelente si quieres tener encuestas en diversos canales, centralizar las respuestas y revisar rendimientos, además el soporte es increíble, Pamela me atendió y en cuestión de minutos me ayudo a instalar mi encuesta en mi página post-pago y a configurar el idioma a español.

I had a bit of a time setting it up, but the support team was so patient and responsive. Ethan walked me through the steps through our chat support, and I'm excited to have this feature up and working on my site!

Bislang nur erster Umfrage-Set Up zwecks Test. Support hierbei sehr schnell.

Support team was very helpful to add my logo to the app.

Olivia helped me directly , very good communication too . Perfect service!

Seems the better app to make a survey regarding our needs. Olivia was very helpful and fast. Thanks

Avery did a great job helping me!

Ich habe die App gerade eingerichtet und teste nun erstmal die kostenlose Version, Avery hat mir sehr schnell weitergeholfen und für meinen Shop die deutsche Übersetzung der Survey aktiviert. Die Einrichtung ist sehr intuitiv und ich bin auf die Antworten in der Survey gespannt!

Just got this app today, and I'm already very happy with it... With the ease of use to set up surveys to the beautiful support member Olivia who was right on it as soon as i asked for help and not to mention how smoothly she got it done. Top notch guys!

Felicity was helpful

Christian was extremely helpful and prompt in all of his responses.

Seamlessly fits into the website and gathers valuable data.

Great customer serves

Thanks Avery

Funktioniert gut, und der Support von Tiana und ihren Kollegen ist auch gut.

Very helpful custumor service, i have asked Jennie for help concerning different features, and she is very responsive.

Great Customer Support! And App works well. thanx

Good app. Setup easy and Support helps a lot

Very helpful

Great app, simple to use and also great support from the team!

Great experience so far – the app works smoothly and does what we need. The support is very fast and helpful, especially thanks to Avery for the quick assistance.

Kevin

Great app, easy to use, and fast response from customer service.

Great customer service and such a useful app!

Super App, hatte zwei Fragen bei der Einrichtung, Avery hat sie sofort beantwortet (sogar am Sonntag)

Ah merci pour la précision ! Voici un super avis pour Felicity, l'agent de SEA : Felicity : une vraie perle chez SEA ! J'ai eu la chance de travailler avec Felicity pour paramétrer SEA Customer Survey et c'est tout simplement exceptionnel ! Pourquoi Felicity est géniale : Patience infinie, même avec mes 50 ans et ma lenteur avec la tech Explications ultra-claires, étape par étape, sans me faire sentir nul Disponible et réactive à chaque fois que j'ai une question Connaît son produit sur le bout des doigts Vraiment à l'écoute de mes besoins spécifiques Service client d'exception : Felicity a pris le temps de m'expliquer chaque fonction, de répondre à toutes mes interrogations, et même de m'aider à optimiser mes questions d'enquête. Grâce à elle, j'ai enfin compris d'où viennent mes clients ! Bravo à SEA pour avoir des conseillers comme Felicity. C'est ce genre de service humain qui fait toute la différence. Une vraie professionnelle avec le sourire ! Merci Felicity

Felicity is amazing in support!

Awesome customer service! This app looks and works great so far! Thank you Felicity!

Ricky is very helpful :)

Great support and an easy setup! The team got me up and running right away, and the app looks fantastic on my Thank You page. They were patient and very helpful throughout the process. A special shout-out to Iris, who guided me through the setup with such professionalism and kindness. Highly recommend this app and their support team!

Magnifique application et que dire du support ultra-réactif et compétent ! Je recommande, c'est mieux que Google Forms !

Avery was super helpful in answering my questions and getting the survey installed correctly. She also helped me with a custom workflow for adding customer tags.

Really easy to use. Not had any responses yet so can't really comment on the analytics, but they look straightforward. I had one query about the app and Avery was really helpful and quick to respond. Definitely recommend!

Easy to use and intuitive. Also, great customer service. Tiana was very helpful!

Brian was professional and knowledgeable and easy to communicate with.

Customer support is very fast and knowledgeable. Highly recommend!

its perfect and thanks to kevin

Great app and completely free to use. The customer service was outstanding. Felicity quickly helped translate the survey and was both fast and very helpful.

App works great and the support staff is very helpful! Christian helped me confirm that the survey was working on our site - he was very responsive and easy to work with.

Great support! Excelente suporte!