Sky Pilot ‑ Digital Downloads
by Sky Pilot · launched
View in Shopify App Store ↗Reviews (424)
Service helped me with what I needed.
excellent service
Developer reply ·
We’re thrilled to hear that you found our service excellent. Your feedback means a lot to us and motivates our team to continue delivering the best support possible. If you have any further thoughts or suggestions, feel free to reach out. Best regards, The Sky Pilot Team
I've been using Sky Pilot for nearly a year. It's very reliable and easy to use. And their customer support is fantastic!
Developer reply ·
Thank you for taking the time to share your experience with Sky Pilot! We’re thrilled to hear that you find our app reliable and easy to use. It’s also wonderful to know that our customer support has made a positive impact for you. Your feedback is greatly appreciated, and it motivates us to keep improving our services. If you ever have further suggestions or need assistance, don’t hesitate to reach out. Best, The Shop Circle Team
I have had problems for months trying to connect my shopify to Sky Pilot. Today, Lina helped me through the whole process. I am so grateful for her help!
Developer reply ·
Thank you for your kind words! We're thrilled to hear that Lina was able to assist you in connecting your Shopify to Sky Pilot. We understand how challenging technical issues can be, and we’re glad you had a positive experience with our support team. If you encounter any more questions or need further assistance, please don’t hesitate to reach out. Your feedback is greatly appreciated! Best, The Shop Circle Team
Thank you for your 5-star rating! We truly appreciate your support and are glad to hear you're enjoying Sky Pilot. If you have any feedback or suggestions, feel free to share! Best, Shop Circle Team
Such an amazing app and even more importantly the customer support is top notch! Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and that our customer support team has made a positive impression on you. Your feedback means a lot to us, and we’re here to help anytime you need assistance. Best regards, The Shop Circle Team
Great customer support! The Sky Pilot team was very helpful, responsive, and patient throughout the setup process. They understood my questions quickly and guided me to the right solution. Really appreciate the support and overall experience.
Stellar CS, and just a really good app. Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that our customer support team has made a positive impression. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance or have any suggestions, feel free to reach out. Best, The Shop Circle Team
Live chat support is a life saver. Thank you! Thank you for your kind words! We’re thrilled to hear that our live chat support has been helpful for you. Your feedback means a lot to us, and we’re here to assist you whenever you need. Best, The Shop Circle Team
An easy-to-use solution with fantastic support. The setup was simple, everything worked as expected, and the support team has been superb. We’ve been happy customers for nine years and counting. Edit: The time goes by so fast; it was not six, but nine years!
Developer reply ·
Thank you so much for your wonderful review! We're thrilled to hear that you find our solution easy to use and that our support team has provided you with fantastic service. Your long-term loyalty over the past six years means a lot to us, and we’re delighted that everything has been working smoothly for you. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your feedback! Best, The Shop Circle Team
So far so good! Great support!!! Thank you for your positive feedback! We’re thrilled to hear that you’re having a good experience with Sky Pilot and that our support team has been able to assist you effectively. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Your feedback is always appreciated! Best, The Shop Circle Team
As a company that is deeply invested in creating premium customer experiences, we hold the platforms we use to a very high standard. While Sky Pilot provides a robust and reliable digital delivery infrastructure, what absolutely blew us away was the human element behind it. I want to specifically highlight Nejla, the Product Owner. Throughout our rigorous testing and setup phases, Nejla provided a level of transparency, integrity, and genuine care that is incredibly rare in the SaaS industry today. She didn't just act as "support" - she acted as a true partner. She patiently guided us through complex technical boundaries, offered honest solutions, and went above and beyond to ensure our specific needs were met without any pressure. In an era where many companies hide behind automated bots, having a dedicated professional like Nejla in your corner is a game-changer. Five stars for the app, but ten stars for Nejla and the team's phenomenal partnership! Highly recommended. Thank you for such an outstanding review! We’re delighted that Sky Pilot is delivering the robust infrastructure you need, but even happier to hear about your experience with Nejla. Transparency, integrity, and genuine partnership are core to how we operate, so it’s fantastic to know that Nejla made such a lasting impression during your setup. We'll make sure she sees your 10-star shoutout! Thank you for your partnership and recommendation. We look forward to supporting your continued success! Best, The Shop Circle Team
I've had SkyPilot for a long, long time and I've never had a single issue with it. I'm not the most tech-y person, but it's simple to use. Definitely an excellent way to deliver digital products. Thank you so much for your kind words! We’re thrilled to hear that you’ve been having a great experience with Sky Pilot and that you find it simple to use for delivering digital products. Your feedback means a lot to us, and we’re glad to have you as part of our community. If you ever have any questions or need assistance, we’re here to help! Best, The Sky Pilot Team
A very useful app with great customer service Thank you for your wonderful feedback! We’re thrilled to hear that you find our app useful and appreciate our customer service. Your support encourages us to keep improving and providing the best experience possible. If you ever have any questions or need assistance, don’t hesitate to reach out. Best, The Shop Circle Team
First and foremost, this app's customer service is outstanding, responsive and accessible in real time with real people. I had some unique issues today and Lina on Chat was very professional and accommodating. This app makes it possible for me to have the highest quality experience for users of my digital files who aren't necessarily the buyers of my digital files. Highly recommend. Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our customer service and that Lina was able to assist you effectively. It's great to know that our app is enhancing your users' experience with digital files. Your recommendation means a lot to us! If you ever need further assistance or have any questions, feel free to reach out. Best, The Shop Circle Team
easy to use app with prompt and helpful customer support. Brings a lot of value to the platform.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and appreciate our customer support. Your feedback about the value it brings to your platform means a lot to us. If you have any more suggestions or need assistance, feel free to reach out. We're here to help! Best, The Shop Circle Team
Developer reply ·
Thank you for your fantastic rating! We truly appreciate your support and are glad to hear you're enjoying the Sky Pilot app. Your feedback means a lot to us! Best, The Shop Circle Team
Seldom that one get to work with a company who response is quick and very comprehensive. When you run into problems this is exactly what one need to solve the problem.
Developer reply ·
Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you're enjoying Sky Pilot. Your feedback means a lot to us! Best, The Shop Circle Team
This app has been a game changer for my business. It makes it so, so so ridiculously easy to attach downloads to products and have them shipped automatically to my customers without worry. I highly recommend it, and I've got to say the customer service is outstanding. Don't think twice, just do it. It will make your life so much easier. And no… They didn't pay me to say this! Lol.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that Sky Pilot has been a game changer for your business and that you find it easy to use. It's great to know that our customer service has made a positive impact as well. Your recommendation means a lot to us, and we appreciate your support! If you ever have any questions or feedback, please feel free to reach out. Best, The Shop Circle Team
A must-have when selling e-books through the platform
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you find Sky Pilot essential for selling e-books. Your satisfaction is important to us. If you have any further feedback or suggestions, feel free to share them—we always appreciate hearing from our users. Best, The Shop Circle Team
I like SkyPilot a lot. I've been using it for a few years now and it makes digital file delivery easy for me and my customers. I do wish there was an option for customers to click "download all" though.
Developer reply ·
Thank you for your kind words and for being a loyal user of SkyPilot! We’re glad to hear that our app has made digital file delivery easier for you and your customers. We appreciate your suggestion about the "download all" option and will definitely consider it as we continue to improve the app. Your feedback is important to us, and we’re always looking for ways to enhance your experience. Best, The Shop Circle Team
Developer reply ·
Thank you for the fantastic 5-star rating! We truly appreciate your support and are thrilled to know you're enjoying Sky Pilot. If you have any feedback or suggestions, feel free to reach out. Best, The Shop Circle Team
Super helpful! great customer service. Cherose is amazing! Helped me with free storage access for my digital files and recommended me to other factors that will help my business overall! 10/10 recommend SkyPilot. Super excited to grow with them in the future.
Iris was very helpful in getting me on the right track. She was able to answer all my questions, and, being new to the site, it was good to receive professional assistance.
Developer reply ·
Thank you for the 5-star rating! We appreciate your support and are glad to hear that you're satisfied with Sky Pilot. If you have any feedback or suggestions, please feel free to reach out. Your input is important to us! Best, The Shop Circle Team
Good free features
Developer reply ·
Thank you for your positive feedback! We're thrilled to hear that you appreciate the free features of Sky Pilot. Your satisfaction means a lot to us, and we’re glad to be able to provide tools that enhance your experience. If you have any additional thoughts or suggestions, feel free to share! Best, The Shop Circle Team
very helpful
Developer reply ·
Thank you for your positive feedback! We're thrilled to hear that you found Sky Pilot helpful. Your support means a lot to us, and we're here to continue providing you with the best experience possible. If you ever have more feedback or questions, please don't hesitate to reach out. Best, The Shop Circle Team
Le support aide est tres reactif. Dino a su répondre à mon besoin dans les 5min. Vraiment top ! ça fait plaisir ! merci beaucoup
Developer reply ·
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que le support a pu répondre rapidement à vos besoins. C'est formidable de savoir que Dino a pu vous aider efficacement. Votre satisfaction fait vraiment plaisir à notre équipe. N'hésitez pas à revenir vers nous si vous avez d'autres questions ou besoins à l'avenir. Cordialement, L'équipe de Shop Circle
The customer service support is really good, very helpful great app
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our customer service and find our app helpful. Your feedback is greatly appreciated, and we’ll continue to strive to provide the best possible service. Best, The Shop Circle Team
Very good personal help.
Developer reply ·
Thank you for your review! We're thrilled to hear that you found our personal help to be very good. Your experience means a lot to us, and we’re always here to ensure you have the best support possible. If you ever need assistance in the future, don’t hesitate to reach out. Best, The Shop Circle Team
the best app ever for digitial downloads. save your time, this is very next level software to deliver your digital products to your customers.
Developer reply ·
Thank you so much for your fantastic review! We're thrilled to hear that you think Sky Pilot is the best app for digital downloads and that it's saving you time. It's wonderful to know that you find our software to be next level for delivering products to your customers. Your feedback truly motivates us to continue improving and providing the best service possible. If you ever have any suggestions or need assistance, feel free to reach out. We appreciate your support! Best, The Shop Circle Team
Works Great For my Website!!
Developer reply ·
Thank you for your positive review! We're thrilled to hear that Sky Pilot is working great for your website. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you ever have any questions or need assistance, feel free to reach out. Best, The Shop Circle Team
Nitesh and Lina is a very good employee - helpful and kind. I think they deserve a raise.
Developer reply ·
Thank you so much for your wonderful review! We're thrilled to hear that Nitesh and Lina made a positive impact with their helpful and kind assistance. We truly appreciate your recognition of their hard work, and we will make sure to pass along your suggestion regarding a raise. Your feedback is very important to us! Best regards, The Shop Circle Team
Work perfectly! Been using it for more than a year with no issues whatsoever.
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that Sky Pilot has been working perfectly for you for over a year. Your satisfaction means a lot to us, and we appreciate your continued support. If you ever have any questions or feedback, don’t hesitate to reach out. Best, The Shop Circle Team
Makes perfect sense for us, customer service is always on it!
Developer reply ·
Thank you so much for your wonderful feedback! We're thrilled to hear that our app is working perfectly for you and that our customer service team is meeting your expectations. Your support means a lot to us, and we’re here to make sure you continue to have a great experience. Best, The Shop Circle Team
very intuitive, easy to operate, nice Shopify integration
Developer reply ·
Thank you so much for your positive feedback! We’re thrilled to hear that you find Sky Pilot intuitive and easy to operate, and that it integrates well with Shopify. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or suggestions, feel free to reach out anytime! Best, The Shop Circle Team
Great Availibity and Service!!!
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that you appreciate our availability and service. Your feedback means a lot to us, and we’re committed to continuing to provide excellent support. If you ever have any questions or need assistance, feel free to reach out. Best, The Shop Circle Team
Sky pilot quickly helped me resolve a problem with sending email confirmations to customers. Thank you!
Developer reply ·
Thanks for taking the time to leave us this great review! We're really pleased to hear that our customer success team was able to help you with all your questions in a prompt and diligent way. Please reach out if you need further support :) Have a lovely day, Customer Success Team
Developer reply ·
Thank you for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you're enjoying Sky Pilot ‑ Digital Downloads. If you have any feedback or questions, feel free to reach out anytime! Best, The Shop Circle Team
Best customer service!
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our customer service. Your feedback means a lot to us, and it motivates our team to continue providing the best support possible. If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Shop Circle Team
Adis helped me and was so kind. He helped me solve my problem very quickly. I love Sky Pilot.
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that Adis was able to assist you quickly and that you're enjoying Sky Pilot. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out. Best, The Shop Circle Team
Super easy and quick to set up & launch. Prompt and very helpful customer service - great app!
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that you found Sky Pilot to be easy and quick to set up, and that our customer service team was able to assist you promptly. Your positive experience means a lot to us, and we appreciate you taking the time to share it. If you ever need any further assistance, feel free to reach out. Best, The Shop Circle Team
Just have to say we had a slight issue (that was totally our fault) and the Skypilot team went above and beyond our expectations! Keep up the great work guys!
Developer reply ·
Thank you for your kind words! We're thrilled to hear that our Sky Pilot team was able to assist you. Your support and encouragement mean a lot to us, and we'll continue to strive for excellence. If you ever need anything in the future, we're here to help. Best, The Shop Circle Team
Good experience with the application thus far, customer support very responsive with proper sense of urgency!
Developer reply ·
Thank you for sharing your positive experience with Sky Pilot! We’re thrilled to hear that you’re enjoying the application and that our customer support team has been responsive and prompt. Your feedback is important to us, and we appreciate you taking the time to let us know. If you ever have more thoughts or suggestions, feel free to reach out. Best, The Shop Circle Team
The staff was very quick to find the solution! I didnt't take a minute to fix it.
Great customer service - fast response time, and when they need extra time to figure something out, they let you know and usually get back to you within a day.
Developer reply ·
We truly appreciate your kind words! It’s wonderful to hear that you had a positive experience with our customer service team. We pride ourselves on being responsive and supportive, so your feedback reassures us that we are on the right track. Thank you for taking the time to share your experience with us! Best, The Shop Circle Team
Nitesh, fixed my issue instantly. He was also very helpful and patient. He listens better than my boyfriend.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that Nitesh was able to resolve your issue quickly and that you found him helpful and patient. Your praise means a lot to us, and we’re glad he could provide such great support. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! Best regards, The Shop Circle Team
had an issue with an order and was very quickly resolved - on a bank holiday!
Developer reply ·
Thank you for your feedback! We're thrilled to hear that your issue was resolved quickly, especially on a bank holiday. We appreciate your recognition of our team's efforts to assist you promptly. If you ever need anything else, don’t hesitate to reach out. Your satisfaction is very important to us. Best, The Shop Circle Team
This app is so awesome! It is affordable and so easy to use. It's great for my customers to be able to download their files and have them all in their accounts anytime they need them.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that you find our app awesome, affordable, and easy to use. It’s great to know that your customers are enjoying the convenience of downloading their files and having them readily available in their accounts. We appreciate your support and are here for any further needs you may have! Best, The Shop Circle Team
Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.
Developer reply ·
Thank you so much for your wonderful review and for highly recommending SkyPilot! We’re thrilled to hear that you’ve had such a positive experience with our app, especially with our customer support team. It’s fantastic to know that Kenan provided you with thorough and thoughtful assistance. Your feedback means a lot to us, and we’re here to support you whenever you need help. Thanks again for choosing SkyPilot, and we look forward to continuing to serve you! Best, The Shop Circle Team
The Sky Pilot app is an excellent way (surely the best way) to provide digital products on Shopify. And their online chat (AI & live) has been very helpful, responsive to my questions and needs, helping me get set up. Some things did not make sense to me until their chat helped me. [Thank you!] Excellent app and online presence.
Developer reply ·
Hi there, Thank you so much for the 5-star review! We are thrilled to hear that you consider Sky Pilot the best way to provide digital products on Shopify. It’s also great to know that our support ecosystem—both our AI and our live agents—was able to help bridge the gap and make everything "click" for you during setup. We know that getting started can have its learning curves, so we’re happy we could be there to provide that clarity. We’re honored to have you with us and are rooting for your store's success! Best, Shop Circle Team
Ran into a storage issue late last night and I was pleasantly surprised that not only did they respond to my message, but helped with additional storage for my store. I’m a fan for life!
Developer reply ·
Hi there, We are so glad we could be there for you when you needed us! Running into a storage limit late at night can be stressful, so we’re thrilled our team could jump in quickly to get your store back on track. Hearing that we’ve earned a "fan for life" truly makes our day—that’s exactly why we do what we do! We’re honored to support your business. If you ever need another boost or have a question, don't hesitate to reach out! Best, Shop Circle Team
Developer reply ·
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are always working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
As a business owner selling digital sewing patterns on Shopify, I needed a delivery system that was reliable, professional, and easy for my customers to use. Sky Pilot has delivered on all of that. The setup was simple, file management is organized, and the branded download experience makes everything feel cohesive with my store. What I appreciate most is that it just works. My customers receive their files quickly and without confusion. Whenever I’ve had questions, support has been responsive and helpful. For anyone selling digital products and wanting a smooth, polished delivery experience, I highly recommend Sky Pilot.
Developer reply ·
Hi there, Thank you so much for the 5-star review! We love hearing that Sky Pilot is the perfect fit for your digital sewing patterns. We know how important it is for creative businesses to maintain a professional, "cohesive" brand experience from the product page all the way to the final download. It’s great to know that your customers are receiving their files quickly and without confusion—that’s exactly what we aim for! We appreciate your high recommendation and are honored to be the delivery partner for your beautiful designs. If you ever need anything as your store grows, we’re always here to help! Best, Shop Circle Team
The tech support is awesome !
Developer reply ·
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you think our tech support is awesome. Our team loves diving in to help merchants succeed, and knowing we’ve made a great impression really makes our day. If you ever need anything else, we’re always here to help! Best, Shop Circle Team
Great Software and User experience. Had great support from the Staff.
Developer reply ·
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoy our software and have had a positive experience with our support team. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out. Best, The Shop Circle Team
saro was helpful
Developer reply ·
Thank you for your kind words! We're thrilled to hear that Saro was able to assist you. If you have any more feedback or need further assistance, feel free to reach out. Your experience is important to us! Best, The Shop Circle Team
Developer reply ·
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are constantly working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
The Customer Service is awesome as they help out quickly and effectively and with ease. Thank you so much!
Developer reply ·
Hi there, Thank you for the 5-star review! "Wonderful and superfast" is exactly what we aim for! We know that in the world of e-commerce, every minute counts, so we’re thrilled to hear our team was able to provide the quick and friendly support you deserve. We appreciate you choosing Sky Pilot—we're here whenever you need us! Best, Shop Circle Team
It is really practical and easy to work with. Customer service is great also!
Developer reply ·
Hi there, Thank you so much for the 5-star review! We love hearing that you find Sky Pilot practical and easy to use. Our goal is to make the "technical" side of selling digital products so seamless that it just feels like a natural part of your workday. It’s also great to know that our support team has been there for you whenever needed! We appreciate your support and wish you continued success with your store. Best, Shop Circle Team
Danna was an absolute legend in assisting me with CSS code issues I was having trouble figuring out on my own. I wish more customer service associates were so patient and helpful.
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that Danna was able to assist you with your CSS code issues in such a helpful and patient manner. Our team strives to provide exceptional support, and it's great to know Danna made a positive impact. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. Best, The Shop Circle Team
I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!
Developer reply ·
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out. Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey. If you ever need anything else, we’re just a chat away! Best, Shop Circle Team
Quick response on the chat for human agent
Developer reply ·
Hi there, Thank you for the 5-star review! We know how frustrating it can be to get stuck behind a bot, so we make it a point to provide fast access to our real-life experts. We're glad you appreciated the quick "human" connection! We're here whenever you need us. Happy selling! Best, Shop Circle Team
I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.
Developer reply ·
Hi there, Thank you so much for the 5-star review! We are so happy to hear that Lina made you feel comfortable and supported. At Sky Pilot, we believe there’s no such thing as a "foolish" question—e-commerce can be complex, and we’re here to make it easier, not harder! I’ll be sure to share your kind words with Lina; she’ll be thrilled to know her friendliness and quick response made such a positive impact on your day. If any other questions pop up, no matter how small, please don't hesitate to ask! Best, Shop Circle Team
Really good app for digital downloads. Good customer service, they were very quick to respond to my query.
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that you find Sky Pilot to be a really good app for digital downloads and that our customer service team was able to respond quickly to your inquiry. Your positive feedback means a lot to us, and we’re here to support you anytime! Best, The Shop Circle Team
They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!
Developer reply ·
Hi there, Thank you so much for the 5-star review! We’re thrilled we could help you get everything resolved immediately. Setting up the download right on the order confirmation page is one of the best ways to provide a seamless experience for your customers, so we're glad we could help you get that sorted! Wishing you many successful downloads ahead. If you need anything else, we’re just a chat away! Best, Shop Circle Team
Developer reply ·
Hi there, Thank you for the 5-star rating! We’re happy to be supporting your store. If you ever have any feedback or need assistance as you scale your digital products, don't hesitate to reach out. We're always here to help! Best, Shop Circle Team
Developer reply ·
Hi there, Thank you for the 5-star rating! We’re so glad to have you as a user. We are committed to making your digital product experience as smooth as possible—wishing you a very successful year of sales! Best, Shop Circle Team
Developer reply ·
Hi there, Thanks for the 5-star rating! We’re thrilled to see you’re enjoying the app. If you ever run into a question or just want to share some feedback on how we can make things even better, our team is always just a chat away. Success to your store! Best, Shop Circle Team
Excellent customer service - they went above and beyond to help me solve a critical problem!
Developer reply ·
Hi there, Thank you so much for the 5-star review! We know how stressful it can be when a critical problem arises, so we’re thrilled to hear our team was able to step in and go the extra mile to get it resolved for you. Providing that level of support is exactly what we strive for. We're so glad we could help, and we’re here whenever you need us in the future! Best, Shop Circle Team
Kenan was top!
Developer reply ·
Hey there, Thanks a million for the 5-star rating! We’re so glad you’re enjoying the app. It’s a pleasure to have you with us, and we wish you the very best of luck with your store! Best, Shop Circle Team
Developer reply ·
Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated. It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot. Best Regards, The Shop Circle Team.
Developer reply ·
Hey there, Huge thanks for the 5-star rating! It’s great to know you’re happy with the app. We’re rooting for your store’s success—if you ever need a hand with anything, we're just a message away! Best, Shop Circle Team
Encantado con el soporte y la atención recibida. La app funciona perfectamente.
Developer reply ·
Hey there, Thank you so much for the 5-star review! We are delighted to hear that you are happy with our support and that the app is working perfectly for your store. Providing great service and a reliable tool is our top priority, and we’re glad we could hit the mark for you. If you ever need further assistance, please don't hesitate to reach out. We're happy to help! Best, Shop Circle Team
Very responsive and helpful team, willing to adapt their product to your needs (in our case with heavy back end). Thank you
Developer reply ·
Hey there, Thank you so much for the 5-star review and for sharing your experience! We really enjoyed working with you to adapt our app to your specific back-end requirements. Ensuring that our tools integrate seamlessly—even with complex setups—is something we take great pride in. We're so glad the team could help tailor the experience to fit your needs. We look forward to supporting your continued growth! If you need anything else as you scale, we’re always here to help. Best, Shop Circle Team
Developer reply ·
Hi! We really appreciate the 5-star support! We’re happy to see everything is going well. If you ever have questions or need assistance as you continue to build your shop, feel free to reach out anytime. Best, Shop Circle Team
Great! Exceptional Service :)
Developer reply ·
Hey there, Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with our team. Providing "exceptional service" is exactly what we aim for, so your feedback really makes our day! If there’s anything else we can do to support your store, don't hesitate to reach out. Happy selling! Best, Shop Circle Team
These guys really go above and beyond with their customer support. Thank you so much to everyone at Sky Pilot for helping me make my digital product selling experience so great!
Developer reply ·
Hey there, Thank you so much for the wonderful shout-out! We are incredibly happy to hear that our support team could help make your digital product selling experience a success. Going above and beyond for our merchants is what we strive for, and hearing that it made a difference for you truly makes our day! We’re grateful to have you with us. If you ever need anything else as you continue to grow, the whole team is here for you. Best, Shop Circle Team
Amazing support! It is Christmas morning here in Australia! I sent a message expecting to hear back in a few days but no, within minutes I had help from both support and engineering. Thank you team, I am really impressed both with the app and the support and service you provide. Happy Holidays
Developer reply ·
Hey there, Happy Holidays! 🎄 Thank you so much for taking a moment of your Christmas morning to leave us such a kind review! We know how important it is to keep things running smoothly, especially during the holidays, so our Support and Engineering teams were more than happy to jump in and help. We’re thrilled to hear you’re impressed with both the app and our service. It’s merchants like you that make what we do so rewarding! Wishing you a fantastic and successful New Year in Australia! Best, Shop Circle Team
Gerade Support benötigt, da ich nicht mehr ausreichend Platz hatte, und mir wurde direkt geantwortet und mehr Platz zur Verfügung gestellt. Das nenne ich mal Support. Viel besser als in Presta, wo man manchmal Tage warten muss und deswegen Stillstand hat.
Developer reply ·
Hey there, Thank you so much for the 5-star rating! Even without words, your support means a lot to our team. We’re thrilled to know you’re having a great experience with the app. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We're always here to help! Best, Shop Circle Team
It gets the job done and is easy to use.
Developer reply ·
Hey there, Thank you for the 5-star review! We are so glad to hear that you’re finding the app easy to use and that it’s getting the job done for your store. Our goal is to keep things simple and efficient so you can focus on growing your business. If you ever have questions or need a hand with anything, feel free to reach out! Best, Shop Circle Team
The customer support was rapid in responding to my request and enquiries. 100% will recommend!
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support responded quickly and that you’d recommend us. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Quick and helpful support
Developer reply ·
Hey there, Thank you so much for your kind words! We’re glad to hear you found our support quick and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Awesome service! Fast and efficient
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our service fast and efficient—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Developer reply ·
Hi! Thank you for the 5 stars! We really appreciate the support. If you ever have any feedback or need assistance as you grow your shop, feel free to reach out to our team anytime. Happy selling! Best, Shop Circle Team
Developer reply ·
Hi there, Thank you for the 5-star rating! We’re so happy to be a part of your journey and glad to see you’re enjoying the app. We’re here whenever you need us—wishing you plenty of sales and success! Best, Shop Circle Team
I've been using this app for years and it's great! The customer service is very good and it serves my purposes. Thank you!
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been enjoying the app for years and that our customer service has been helpful. Your support really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Really great customer service, Nitesh was extremely helpful and answered any questions I had. 5 stars recommend the app just for customer service alone.
Developer reply ·
Hey there, Thank you so much for the 5-star review! We are thrilled to hear that Nitesh provided such helpful support and answered all your questions. We'll be sure to pass your kind words along to him—he’ll be so happy to know he made such a positive impact on your experience! It means the world to us that you’d recommend the app for our service alone. If you ever need anything else, Nitesh and the rest of the team are always here to help. Best, Shop Circle Team
Found better Digital Download for me!
Developer reply ·
Hey there, Thank you for sharing your feedback! We’re glad you were able to find a solution that works best for you, and we appreciate you taking the time to let us know. If there’s ever anything we can do in the future to help, just reach out. Best, Shop Circle Team
Excellent and very helpful customer service!
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service excellent and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Great app and great service. I like that you can alow customers to download files in high quality and modify the email template.
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear you enjoy the app and our service, and that the ability to deliver high-quality files and customize email templates has been useful for your shop. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
They are so helpful. I have been using skypilot for years and I have zero regrets. The team is amazing!
Developer reply ·
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for years and that our team has been so helpful. Your support really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
