FOLDER ‑ Smart Product Tabs
by TK Digital · launched
View in Shopify App Store ↗Reviews (449)
I have a question. I am planning on buying a new Shopify template called Symmetry to change my product page style by adding specific tabs per product. The developpers suggested using your app however they don't know if your app would work. Can you tell me if your app can be used on the OS2 theme Symmetry? *I ask you this question by writing a review because I could not find another way to contact you.
Developer reply ·
Hi there, We're sorry that support form was not easy to find on the listing page, it's in the Support tab (next to About the app tab), below the screenshots. Anyway our support team already sent you reply to your email. Our app works with any Shopify theme, in the most cases it works out of the box. But if not, our support team will be happy to configure the app for you. If you have any further questions, feel free to reply the email our support team sent you, or just drop us a line to support@tkdigital.dev. Best, TK Digital team
As others have already said, this was fine until the update. Now it runs slowly and displays "Smart Tabs" branding. Bullet points in our descriptions also no longer display. The developer did respond to our support inquiry (thanks for that) but does not have a fix for the delay. UPDATE: Developer is looking a little deeper to see if bullet points and speed can be fixed. Upgraded to 3 stars on that basis alone. If they can fix things, we might just stick with it.
Developer reply ·
Thanks for the review, but It was either closing the app or taking a small contribution. About the script loading speed. We use javascript to load our app, so It has a slight delay. The loading speed does not depend on us, but on the Shopify theme loading our scripts. :)
Not sure yet. Worked for a bit then stopped working. Gonna give it another shot and will update soon.
Was Perfect, until the app updates and is no longer free. Im now having to re-do all my tabs as they've reset !!
Developer reply ·
Sorry to hear that. We sent an email about this update. We had to take hard decision to turn off app support or ask merchants for a small contribution.
I started with 5 stars, but the longer I go without my issue being resolved, I am considering uninstalling the app. Suddenly, I could not edit my tabs, and now it is completely inaccessible. Support sent me a video that had nothing to do with my issue. What a shame. I really liked it at first. And the "free" part is misleading. Unfortunately, I went ahead and paid for a year to use all features. And now I'm stuck.
Great app! Just started using it....will leave a better review after it has been live on my site for a while.
