Teemill: Eco Print on Demand

Just can’t get it to work

At HF by Nadine we tried a couple of sustainable POD. Teemil is the worse by far due to a particularly awful customer service! We gave them multiple chances as we really liked the organic cotton they provide BUT you cannot deal with your own customers when the POD is IGNORING YOUR IMPORTANT EMAILS! Even worse when the POD don't take responsibility for their mistakes! For instance the last issue we had with them was that a customer entered a French address instead of her UK one, but 3 min later she wrote me OMG I wanted to send it to the UK! This should't be an issue right? Well... I wrote 2 emails on that same day to TEEMIl to warn them to be careful there was a change of address! No answer at all! I also had change the address within my Shopify shop! 2 weeks later the customer wrote me again saying she hasn't received her order! it was weird from the UK to the UK 2 weeks... they are very slow at Teemil but come on! I asked Teemil and as a results we figured out they had ignored my emails and send the parcel to France! But it's not the worse .... I mean we are human mistakes happened right? At first Emily answered an e-mail saying that I should have written to them! I answered that well again I had... I had even sent over a screenshots of my 2 mails! Then it seemed she was solving the problem. "Ok" she said "we are going to issue a replacement could you confirm the UK address". Again... I did! Read carefully here: Then I spent 6 entire days with NO ANSWERS whatsoever! So I wrote them again ( so much energy spent for nothing when you own a business!!!!) After 8 days Sam answered to me a generic answer. He hadn't even check his colleague Emily previous emails with me! He was saying basically We cannot help you! I wrote back saying that well the mistake was coming from their ends as they ignored the right adresse I sent over twice straight away after the order had been passed! He replied something insinuating that my english wasn't good enough! They had misunderstood the mail in which I had thank Emily and gave her the right address! Well this was a pretty basic English e-mail to understand LOL On top of it I sent her a picture of the UK address! The same picture I had sent her already twice... We went to read all the bad reviews and it's shocking how many people are complaining about a miserable customer service! Worst every time someone write a truthful review we could see a "fake "good reviews" saying the exact opposite" It's so obvious they ask their team to write fake ones you can tell! We are changing our integration for GELATO they have a much better delay in sending worldly plus they have a-wonderful customer EFFICIENT AND POLITE service! They have organic cotton as well and guess what it's as soft as Teemil's! We are so please with this change! Teemil customer service is the opposite of ethical and sustainable! It's TOXIC and will destroy your precious business! Love Nadine and the team

Teemill is one of the best sales channels and dropshipping services on my Shopify platform. I recently reached out to their customer support regarding an issue, and they promptly took care of it. A special shoutout to Helen for her excellent assistance!

Absolutely love this app. Really easy to use and to set up. Customer service is outstanding. A company that is truly committed to sustainability

Teemill's customer service is fantastic. They are always quick to respond and fix any issues we run into!

Teemill has been very easy to integrate into www.britboydesigns.comustomers have found the product to be a high quality. The prices are more because of the sustainability stance and that should be commended. It shouldn't be a race to the cheapest. Have a few suggestions that will make the app even better for Shopify owners. Overall very impressed

We love working with TeeMill. Their products are produced under the highest environmental standards and under strictly monitored conditions, and they are doing great work in combating waste within the clothing industry, which is one of the most wasteful of industries. Emily, Helen and their customer service team are fantastic and we are very happy to be partnering with them for our organic cotton and recycled cotton products.

It's a great idea and I like the ethos behind the company. However, they are often very slow to ship the items to customers and this leads to a bad reputation for our company with a knock-on effect on sales. We've had orders regularly sit 'in progress' for a full week before they are dealt with and a number of times much more than that. We have to keep checking and asking for them to be shipped. In addition, all returns are sent back to us and we have stock that we don't know how to deal with, it seems quite wasteful and a burden on the store owners. Finally, we generally find them unresponsive when we contact them for customer issues or feedback.

Excellent in every way. Integration into Shopify was super simple, no complex configuration, was up and running in a few minutes. Adding products is simple through their admin panel, and auto syncs back into shopify products, including stock levels, images, and changes are updated quickly. Massive selection of stock print work to start with and easy to customise, and AI mockups are fabulous. Oh and their eco-credentials are excellent, used by the best institution in the industry. Customer service is also fantastic, quick and friendly. I cannot fault them. Amazing.

Everything about this app is fantastic, it just works. Teemill have been super responsive to all the requests I have made including some complex issues regarding payment of the POD items. The quality of the merchandise is also outstanding as well as being the most ethical clothing on the market.

'Teemill were the obvious choice and partner for us when we were looking for a brand to supply our hoodies and t shirts. Their eco values and forward thinking, not only fundamentally in terms of the environment and the level of care and attention into supplying the very best sustainable product but their technology and ease of use all ran parallel with our vision and values.' ~ Em Roberts, Bird + Wolf

Teemill is a fantastic and trusted partner and they consistently go above and beyond for their customers. We can rely on them for our sustainable organic merchandise.

Teemill are so easy to work with and always get back to me straight away whenever I have a question about anything app-related. The app is straightforward to use and makes "printing-on-demand" an absolute doddle. An order comes in, and they fulfil it without me needing to do anything technical. I am left to concentrate on building my brand and creating new designs. I highly recommended them!

I find the Teemill app very straightforward to use. It integrates with my Shopify store seamlessly and enables me to add more products to my clobber collection in a few obvious clicks. And of course Teemill products have amazing eco credentials and the UK-based team are always on hand to help if I get stuck.

Teemill have been an excellent partner for us, from initial product development, help setting up the app/shop and dealing with our teething troubles. Our customers have been very happy with their products, that they are sustainable and well made, and that we can now offer a wide range. The functionality of the app is comprehensive but easy to use with very useful and informative analytics. They have been very receptive to our suggestions too, so we envisage a long lasting and positive relationship.

Have never had any issues with them, The team is all really helpful and knowledgeable Would recommend it to everyone!

This has been a great addition to our online shop. Once it's set up (which is really easy), it pretty much runs itself so we can offer lots of extra products, which are a great fit for our brand, with next to no additional input from our team. The support from James has also been great.

Great app and company for POD products. Richard has been a great help with anything we needed help with. I would recommend Teemil for anyone looking to POD

The Teemill Shopify app is fantastic! It is easy to use right from the off, from setting up an account, to creating new designs to listing them on our website. The Teemill app is a great way to create not only fashionable, but sustainable clothing for our customers and they love it! The fact we can add anything we like to a T-Shirt, Hoodie, Tote Bag and more is brilliant! On top of everything above, an added bonus of the Teemill app is that all of the items are dispatched from the UK which means delivery is fast. James at Teemill has also been amazing to work with and has been a brilliant support for us at The British Hen Welfare Trust.

A great addition to my website. The app is easy to set up, and best of all, the company aligns with my own brands eco values. Customer service is super also. Highly recommend.

Teemill are a great company with good eco / sustainable credentials. Easy App to work with and superb support team. The quality of the clothing and the printing is second to none and I couldn't recommend them highly enough.

Easy to use app for a speedy and fantastic product that doesn't compromise on sustainability. Works really well with Shopify and support from the team is excellent.

Easy to set up, intuitive settings and a great selection of high quality products that I can add my own designs to. It’s a no brainer for me! Good level of support too and the Teemills team care that the product they provide is of good quality so I can process orders with confidence that my customer is going to be happy. Would highly recommend.

Excellent experience using this app for our Rest Day Essentials collection. It is simple to set up, intuitive to use and support from the team is excellent. Impressed with the quality of products received. Would highly recommend!

After receiving a good-quality t-shirt supplied by TeeMill in the post, I contacted them to ask if they provide any kind of Shopify integration as I have been looking for some time to allow us to add cycling-related t-shirts to our range. I was delighted to be sent a link to this new app, and with Richards help, we have now set up our the first product and plan on adding designs to the system on a weekly basis. The integration is very tight with Shopify, and our customers will be delighted once these brand new products start arriving on their doorsteps. I would 100% recommend this product and TeeMill's service.

I did a fair bit of research to see who might be able to deal with my print on demand needs. For my purposes it is perfect. From what I have read, they take care to look after their suppliers and their products are good quality. I can also speak to someone when needed which is a massive bonus. Setting up on my shopify site was easy. Five stars.

Great App, smooth integration process and helpful ongoing support from the Teemill team once up and running. Seamless on site ordering process makes for effortless customer transactions, and it's been really easy for us to increase our merchandise offering so we can provide beautiful top quality designs for our customers. And sustainable to boot! Top marks Teemill.

Great Company & App - fits in with our ethos and app is very intuitive. Enables a wide range on t shirts including back catalogue and new designs. Plus great customer service - what's not to like

We needed a drop-shipping print on demand app that could allow us to sell merchandise and Teemill have been brilliant to give us this capability. It's a really simple app and the Teemill team have been great offering any support that we needed. Highly recommend Teemill especially as all the garments are ethically sourced.

Teemill is a really simple app to navigate and set up and fantastic drop shipping app for an online store. Finding an ethical sustainable print on demand company that shares our ethics seemed like a tall order but Teemill fits perfectly. The team are incredibly helpful and offer all the support we needed. Highly recommend this app.

Teemill sets the standard in customer support and the app is allowing us to streamline our international business.

The team at Teemill are incredible and they've built an app to match. Approachable support/set up, an easy to use and configure app and a fantastic product out the other end.

From a quality perspective it's unquestionable how good TeeMill are, the sustainable production is absolutely fantastic. However, the support from Rich and the team to work with us as a brand is far better than any other print on demand company we looked at. Would highly recommend.

Collaborating with Teemill helped us meet some of our sustainability targets but it is the product that we really love. Developing new designs is easy and the packaging has been really popular with our customers.

Brilliant quality t-shirts and sweatshirts and a great way to help us meet our sustainability targets at North Brewing Co. We've used the print on demand service to trial new pieces of merchandise, react to product launches, and link in with current events and trends e.g. Leeds Utd's promotion in 2020. Customer service is great (thanks Rich) and despite a few hiccups initially lines of communication were kept open. We're really excited to see how the product develops as we have discussed a few options like topping up our account with credit via BACS rather than using credit card which would really help cashflow etc from a business point of view. Looking forward to working with Teemill further - and cannot recommend the quality of the tees highly enough! Sarah, Marketing Manager, North Brewing Co

Seriously easy app to use. And seriously sustainable products to sell. Rarely does saving the planet come so easily! Seriously though, this app is very easy to use and it's really fun to be able to design your own merch in seconds and order samples to try. Best of all you set it up and it runs itself, no need to fulfill the orders, Teemill handle all of that leaving you to run the business. If only the rest of my business worked like that!

The app is super easy to use, the quality of the prints are great, turn around is super quick, oh and the added bonus of the knowledge that you are not harming the planet. What's not to love.

Really easy to set up products through this app, including being able to add a selection of nice photos that automatically add your image onto the t-shirt. The products seamlessly integrate with our shop on the front end, and the fulfilment is completely hands-off. Very pleased!

The app is very easy to use. The product is easy to design and there is a lot of free designs to use as well as the option to use your own design. The order is fulfilled very quickly and it comes in plastic free wrapping. The app support team is helpful and knowledgeable. I wish all our suppliers have similar app. Strongly recommend this app to everyone.

Easy to understand website. Great that the items are sustainably sourced, organic and can be easily recycled. Plus zero plastic in their shipments! Love!

Very simple interface. We can quickly create new products and start selling right away in our shopify store all over the world.

I'm amazed of how quick and easy it is to use this app. I honestly have so much fun comfortably designing my merchandise from my sofa, knowing that Teemill will professionally look after all the stressful parts like fulfilment and shipping. This company provides such a great and quick service while also being committed socially and environmentally. I am very grateful to have someone like Richard Barnes to count on for any questions or issues. Fantastic customer service.