Texnity WhatsApp Business API

best customer support, tried another service provider, but came running back, love them

Simple, reliable, and effective. Texnity offers a good WhatsApp Business API solution with professional customer support.

Easy to set up and very useful for everyday customer communication. Texnity helps us keep customers updated about their orders through WhatsApp and manage conversations more efficiently. The team is also quick to assist whenever support is required.

great addidtion on my Shopify store

We've had a great experience with Texnity. The platform works seamlessly, and the customer support is quick to resolve any questions.

An excellent app with powerful WhatsApp automation features. The interface is intuitive, performance is stable, and the customer support is among the best we've experienced.

Good support and good app

Muy buen trato, se explican muy bien y te dan muchas facilidades para intalarlo todo

Muy recomendable para comerciantes de Shopify. La plataforma es fácil de gestionar, funciona de forma fiable y cuenta con una excelente atención al cliente. El equipo de soporte es profesional, eficiente y siempre está dispuesto a ayudar.

Great app for Abandoned Cart, Marketing Messages,Order Confirmation

Amazing app, Confirmation for orders have increased.

O platformă fiabilă pentru gestionarea interacțiunilor cu clienții. Integrarea a fost ușoară, iar echipa de asistență este profesionistă și receptivă.

Una experiencia increible, me han ayudado muchisimo en todo momento, la atencion es increible y la manera de trabajar tambien. La recomiendo muchisimo!

A professional solution for WhatsApp automation. Texnity integrates smoothly with our store, and the support team provides prompt and effective assistance.

Best app for Order confirmation, AIChatbot, Automation, AbandonedCart, Unified Inbox

Excellent support from the Texnity team. My WhatsApp number was locked in Business Facebook due to a technical issue from my previous vendor, which even the Shopify and Meta teams were unable to resolve. The Texnity experts fixed it quickly and professionally. Their help was prompt, knowledgeable, and exactly what I needed. Highly recommended.

We've had an excellent experience with Texnity. The app makes it easy to automate WhatsApp notifications for order confirmations, shipping updates, and delivery alerts, ensuring customers stay informed without any manual effort. The interface is user-friendly, setup takes only a few minutes, and everything runs smoothly in the background. What stands out most is the reliability of the notifications and the responsive support team. Texnity has helped us improve customer satisfaction while reducing the workload on our support staff. Highly recommended for any Shopify business looking to enhance customer engagement.

We've tried several notification tools before, but Texnity stands out because of its reliability and ease of use. The automated order confirmations, shipping updates, and customer engagement features work exactly as expected. What impressed us most is that it uses the official WhatsApp Business API, giving us confidence in message delivery and account safety. The team behind the app has been extremely supportive throughout the onboarding process. A great solution for stores that want to provide a better post-purchase experience.

Texnity has transformed the way we communicate with our customers. Real-time WhatsApp notifications keep buyers updated throughout the entire fulfillment process, which has greatly enhanced their shopping experience. The installation and setup were quick and hassle-free, and the app worked perfectly with our Shopify store from day one. Since using Texnity, we've seen fewer order-status inquiries, saving our team valuable time. Their customer support is excellent—fast, professional, and always ready to assist. An outstanding solution for Shopify stores looking to streamline customer communication through WhatsApp.

Texnity ha mejorado significativamente nuestro flujo de trabajo de comunicación con los clientes. La plataforma es fiable, fácil de usar y el equipo de atención al cliente responde con gran rapidez.

Estoy muy satisfecho con Texnity. Mejora la eficiencia de la comunicación y cuenta con el respaldo de un equipo de soporte experto y eficiente.

" very amazing app! Easy to use and smooth experience. The features are really helpful and customer support is also great. Highly recommended for everyone. Really satisfied with the overall performance.

Really good app and very helpful support team. The app works smoothly on our Shopify store and makes things much easier to manage. Whenever we had any issue or needed help, their team responded quickly and guided us properly. Easy to set up and overall a great experience using it. Highly recommended

Very Professional and smooth service. The best thing is they are always available to help you out in case of any issue.

Texnity has helped streamline our operations. The platform is well-designed, and the customer support experience has been outstanding.

Highly satisfied with Texnity. It enhances communication and comes with reliable, professional customer support.

Texnity has greatly improved our customer communication workflow. The platform is reliable, easy to use, and the customer support team is highly responsive.

Good app good support Mr Osama bin Zamir

We are using Texnity for our footwear brand Canvas, and we are very satisfied with the service. It has made our order confirmations instant and provides real-time updates to our customers, which has significantly improved our customer experience. It also helps build trust and enhances our brand image in the eyes of customers. Highly recommended for any business looking to streamline communication and improve efficiency.

Highly recommended Easy to use and the support is quick and professional.

Great app Texnity makes customer communication smooth and efficient with reliable performance. Easy to use and backed by responsive support highly recommended for any Shopify store.

The WhatsApp API integration for Shopify is highly valuable for improving customer communication and sales. Features like automated order updates, abandoned cart recovery, and real-time messaging significantly enhance the customer experience. However, clearer pricing transparency, better scalability options, and more advanced automation features would make the solution even more effective

This app is a great option for sending messages to customers without WhatsApp restrictions. While it's a bit expensive, it's worth it to avoid getting your number blocked by using non-Meta affiliated apps, which is crucial for maintaining a serious brand. I'd rather spend more to avoid a WhatsApp ban, where I connect with all my customers.

Working with Texnity was a game-changer for our project.

Excellent Service

Texnity is an excellent Shopify app! It makes sending real-time order notifications simple and effective. Easy to set up, customizable, and helps improve customer engagement. Highly recommended for growing stores!

Texnity has made our order confirmation process much smarter and more reliable! We set up an Order Confirmation Flow for Ronin, and it works perfectly: If a customer doesn’t respond on the first call (no DTMF input), an automated WhatsApp message is sent. If there’s still no confirm/cancel response on WhatsApp, Texnity automatically triggers follow-up calls. Once the customer confirms or cancels through WhatsApp, the follow-up sequence stops instantly. This automation ensures no missed confirmations and gives our customers an easy way to respond. The setup was smooth, and the H3 Technologies team provided excellent support throughout. Highly recommend Texnity for any Shopify store looking to automate order confirmations and reduce COD losses!

Texnity has been a game changer for our store! We were struggling to keep customers updated about their orders, but with Texnity’s WhatsApp automation, everything is now seamless. Customers instantly get order confirmations, shipping updates, and delivery alerts — all in real-time. One of the features we love is the Yes/No confirmation option — customers can confirm or cancel their orders directly on WhatsApp with a single tap. This has reduced fake orders and saved us a lot of time. Texnity also includes a built-in marketing portal, which allows us to send promotions, offers, and campaign messages directly to our customer base. This has helped boost our repeat sales and customer engagement. The setup was super easy, and the H3 Technologies team provided excellent onboarding and support. They even customized a few things for us so it fit perfectly with our workflow. Highly recommend Texnity to any Shopify store looking for reliable and professional WhatsApp communication with customers.

Best and most convenient app for WhatsApp marketing! Totally recommend it.