LaunchX ‑ Under Construction
by Identixweb Limited · launched
View in Shopify App Store ↗Reviews (59)
Developer reply ·
We really appreciate your rating! Your positive feedback means a lot and motivates us to keep doing our best.
Developer reply ·
Thank you for your review! We’re thrilled you had a great experience with us.
Great experience! We had trouble installing the page (not the app's fault, but the theme's), but within minutes, support helped us and fixed everything. Thank you so much!
Developer reply ·
Thank you for the great review! We're happy our support team could quickly resolve the issue for you. Don’t hesitate to reach out if you need anything else — we're always here to help! 😊
Developer reply ·
Thank you so much for the rating! We’re thrilled to hear you’re enjoying the app and appreciate your support.
Developer reply ·
Thank you so much for the rating! We're thrilled to hear you had a great experience. If you ever need anything, we're here to help!
Great App, easy to use and very very useful! I definitely recommend it
Developer reply ·
Thank you for your wonderful review! 😊 We're glad you find the app easy to use and useful. Your recommendation means a lot to us! 🚀
Does exactly what I need it to do
Developer reply ·
Thank you for your feedback! We're glad to hear that our app meets your needs. If you ever need any assistance or have any suggestions, feel free to reach out. 😊🚀
Great service , answered instantly and very helpful. Works great!
Developer reply ·
Thank you for your great review! We're thrilled to hear you found our service helpful and responsive. It's wonderful to know the app is working well for you!
My Under Construction page looks good! LaunchX support was very helpful in getting my page up and running. Definitely recommend!
Developer reply ·
Thanks for the review.
Does exactly what it's supposed to do and a lot of customization available! Recommend!
Developer reply ·
Thank you for the fantastic review! We're glad to hear the app is meeting your needs and that you're enjoying the customization options. We appreciate your recommendation! 😊
They are extremely caring and good at finding solutions to problems quickly.
Developer reply ·
Thank you for your kind words! We're glad to hear that our team was able to find solutions quickly and that you felt cared for. Your satisfaction is our priority!
UPDATE: I am writing to update my previous review, as the wonderful team (especially Manoj Prajapati) reached out to me to offer to assist in rectifying a few key issues I had mentioned below. Not only did they diligently and patiently work with me via email over numerous weeks while being highly responsive and helpful in al matters I wanted to address, but I'm very pleased to say that they were able to update the speed of loading and also tweak various things in the layout for me, and I am now very pleased with the result of all of their support and hard work. I am extremely grateful to them and Manoj for their generous help in getting my landing page ready and I am delighted with the result. If you have any issues, do not hesitate to reach out to them, it is the best customer service experience I have had in a very long time, if not ever! ----------- I really wanted this app to work, but unfortunately there is one major problem: when you create your app landing page and sync it to your Shopify store, when you visit your store URL, the page does not load right away. Furthermore, the initial page you see is the Shopify default 'password page' and only after a few seconds are you rerouted to a different URL where the app landing page becomes visible. So basically you see a different page first before the rerouting happens. The URL also mentions /app/under-construction (surely the word 'app' should not appear), and there is an unacceptable time lag before the final desired landing page appears to people. I had a lovely page ready to use but as a professional store owner, I and many will need the 'coming soon' landing page to show up quickly and under the actual store URL alone. Extremely disappointing and I wasted hours working on the page and then also with customer service (who were helpful but ultimately said this is how their app works).... it's just not an adequate set-up for people who want a professional result.
Developer reply ·
We apologize for the inconvenience you experienced. Your feedback is valuable to us. We understand your need for a quick and professional result, and we're committed to addressing these concerns. We have checked, and we didn't receive any concerns from your end. I kindly request you to reinstall the app so we can assist you with the setup over a call. Thank you for bringing this to our attention. If you have any further questions or feedback, please don't hesitate to reach out to us.
Everyone was great. Easy to use and service was great! I would recommend this app!
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that you found our app easy to use and that you had a great experience with our service. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thanks again!
Amazing product Wonderful customer service, solve our problem in seconds!OMG and it's FREE!
Developer reply ·
Thank you for your amazing review! We're thrilled to hear that you love our product and had a wonderful experience with our customer service. We're glad we could solve your problem quickly. If you need any further assistance, we're here to help!
great app
Developer reply ·
Thank you for your positive feedback! We're glad you're enjoying the app! If you have any suggestions or need assistance, feel free to let us know.
Super Helpful! Very sweet, patient and knowledgeable! Thank you Manoj!
Developer reply ·
Thank you for your kind words! We're thrilled to hear that Manoj provided you with such helpful and knowledgeable support. We'll make sure to pass on your thanks to him. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!
App works great, very smooth to implement and customize and customer support is very quick in responding and getting things resolved!
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that our app works smoothly for you and that you found it easy to implement and customize. It's great to know that our customer support team was quick to respond and resolve any issues you encountered. If you ever need further assistance, don't hesitate to reach out!
Developer reply ·
Thank you so much for your glowing 5-star review! Your satisfaction is our top priority, and we're here to help anytime you need us. Thanks again for choosing us!
Probably the easiest straight forward app I ever used. And my only doubt got answered literally in 1 minute through live chat. Fantastic support!
Developer reply ·
Delighted to hear it! We aim for simplicity and quick support. Thanks for the glowing review!
A simple and easy way to create a comming soon, or under construction page. It was exactly what I needed while I updated my site from an old theme to a new.
Developer reply ·
We're thrilled to hear that our coming soon/under construction page feature was exactly what you needed during your site update! Thank you for choosing our platform to simplify the process. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Developer reply ·
Thanks for the good review! We're glad you're satisfied with our app and support. Let us know if you need anything else.
Everything fine, works great
Developer reply ·
Thank you! Delighted to hear everything is fine and the app is working great for you.
Loving the app so far. Works great!
Developer reply ·
Thank you for the positive feedback! We're delighted to hear that you love the app and that it's working great for you. If you have any questions or if there's anything else we can assist you with, feel free to let us know.
great
Developer reply ·
Thank you for the positive feedback! We're glad you find our app great. If you have any specific comments or suggestions, feel free to share.
Im very happy with the app... they help me with all that I needed to customize it... thanks!!
Developer reply ·
I am glad to hear that you're happy with our help and thank you for your feedback.
great once you get to know the ins and outs of it. The background video function does not work. so that was disappointing. Also there is no social media button for TikTok. Only 2 reasons why it's not 5 stars vs 4
Developer reply ·
Hello 👋🏻, I hope you are well and safe! Thank you 🙇🏼♂️🙏🏻 very much and I really appreciate your honest review of our app. 🥰😍 ➝ I request you reach out to our support team via email or live chat regarding the background video issue, so they can look into that and resolve it. Use this email address for support: support@identixweb.com ➝ I have passed information to our app development team to look for the possibility to add TikTok as an additional social media option. ➝ Thank you 🙏🏻🙇🏼♂️ for your support, and if you have any further questions or feedback, please let us know. 🙌🏻
Hemadri was a lot of help and the website runs really well I'm very happy. It makes my store look better and more professional !
Developer reply ·
Thank you 🙏🏻 for taking the time to leave a review! ➝ We are thrilled to hear that Hemadri was able to provide you with excellent assistance and that your website is running smoothly. 🥰🥰 ➝ If you have any further questions or need additional support in the future, please don't hesitate to reach out. We're always here to help! Thank you once again for your kind words. 😍
Tried to unisnstall this app. Still making site not load and gives an error page. I am not sure how to fix this but the site can not load
Developer reply ·
Hello 👋🏻 there! I hope you are well. I have checked the conversations with you but didn't find anything. So I request you to send us an email or do a live chat from the app or from the website for a quick solution. support@identixweb.com Anyway, I checked your website and it looks fine to me.
The support team were excellent fixing an issue I had with the Under Construction page. They also referred to the Developers a small issue with the TImer Countdown and I am confident they will resolve this issue.
Developer reply ·
Thank you so much for your feedback!!
I used this app to help with my site. I had an issue with setting up a password but that was squared away with their awesome team.
Developer reply ·
Thank you so much for your review...🤗😍
I was having issues uploading an image and support were amazing... They helped me out straight away! So happy with product and service.
Developer reply ·
Thank you very much for the review, my friend!! The support team is always there to help you with your queries...🤗
I'm very satisfied with Under Construction App. It's been great and the consumer service has been very wonderful. They really do a good job of helping me with my questions.
Developer reply ·
Thank you very much for the review, my friend!! The support team is always there to help you with your queries...
I downloaded all the coming soon/under construction apps Shopify offers (one at a time), this one is by far the best. It's the only one with the same format as Shopify themes so its very easy to customize. Worth the $7. Has more options than any of the other coming soon apps and the support is very fast. Recommended.
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
The Guru was really helpful in fixing an issue I had with the app on a short time frame, would highly recommend this app for it's support and design features
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Great support and customer Service!! , We recommend you this app, it's very easy to use and the support team very helpful.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Thanks for support that help me to customize the construction page, they were very reactive and helpful ! If you search a good construction page very easy to setup and with password protection to continue to setup you website ! Download & Install the app ;-)
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
UPDATE: Support told me this issue was now fixed... ................. Initial reveiw: Very Buggy. I couldn't get access to my site using the password feature, and even when I turned the under construction page off, I still couldn't see my website. I got a 404 error. Customer support was very prompt and helped me fix it though, so I can confirm they are helpful, and will fix issues quickly if you have them.
Great apps and support. Quick response on chat, they hear my problem and quick solve it. Kind support, thank you!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
So far so good. I was especially grateful to the team for helping me navigate the site so i could create a page specific to my brand voice. I would highly recommend this template. So easy to use and redesign
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Excellent app, we do a launch every month so this is super useful to be able to temporarily disable the website. The app is very simple to use and the online chat support is brilliant!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Easy to use with Shopify and no bloat. Just in few Clicks I setup my Under construction page. Sometimes I use this very fast. Always does just what I need it to. Thanks to the developer!
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
It’s a great app for create a beautiful coming soon page when you preparing your store for customers and also while you working on development of your store.
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Can you give minus stars? Spent a few hours setting my landing page up, followed all the instructions and then it doesn't work - just gives a 404 and a blank page on my site. Tried speaking to the developers on their "live chat", they just said they didn't know what was happening and hung up. I emailed them several times and no reply. Gurus from shopify said it's definitely an app problem. Don't waste your time with this app - their support is non existent and it doesn't work!
Developer reply ·
Hi Jemma, I had looked back and went through the emails and live chat histories, I found that we aren't able to solve your issue at that time and I'm really very sorry about that. I would be pleased if you give us ane chance to express our service you again and we promise that this time you will be happy with it. Let me know your thoughts.
I chose this rating because this is the best Coming Soon Extension out there. I did not even think I needed a Coming Soon & Maintenance Page Shopify App page until I saw this app on Rex Distributor website. The designer had no problems installing the app and it looks great!! The only thing is I wish I could make the logo bigger, but it is still the best Best Coming Soon & Maintenance Page shopify app around!!
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Love the customization options. Everything you might expect for a perfect coming-soon page. Also, grats to the support team!
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
I used this app while I was rebranding more store, very easy to use and looks great. I even run in to technical difficulties when I deleted my theme but the support was so helpfull and solved my problem for me. Great App
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Fabulous help!! Thank you for your quick and fabulous service. All was resoled.
Developer reply ·
We really appreciate the time you took to write such a detailed review! Thank you very much!
This App is just awesome.i like support team
Developer reply ·
Thank you for your valuable feedback!
Amazing app. Great Support. Easy to use. Highly recommend !!
Developer reply ·
Thank you for your valuable feedback!
Great support team help me to deactivate theme
Developer reply ·
Thank you for your valuable feedback!
Extremely easy to install and configure. Only time will tell if it will do anything useful. Good concept.
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Very easy to use and set up by just one click outstanding support quick replay
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
We have just started using under construction and we are very satisfied with their services. As a new user we had many questions starting off and Matt has been very helpful and responsive. He helped us make corrections quickly
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.