3D & AR Customize Products 360
by Paas3D · launched
View in Shopify App Store ↗Reviews (7)
No support AR dosent work...
Developer reply ·
I'm very sorry for not providing you with timely support. Our AR function can be used normally. Here are the steps to use it: 1. Click on the 3D/AR panel and click on the AR button under the product you want to enable AR functionality for 2. Then enter the product page and click on the AR pattern in the upper right corner 3. After the QR code appears, scan it with a browser and enter AR mode to use it normally
the app doesn't work, and no support is available the support website has an error message so there is no way to contact anyone.. Edited: the support came back to me and gave me all the help they can. we still couldn't use the app because we needed the option to assign 3d models to product variants but the support was good eventually.
Why is AR not working? no call center or anyone to contact
Nothing but loading screens. No support or even documentation. Check out their help page: https://help.paas3d.com/ At the time of this writing, sections of their website have been completing missing for a month despite requests for help. Looks like this app hasn't been updated in years. Seems like a small company that got bought up by a larger Chinese company and then ignored by that company.
Developer reply ·
Sorry for the inconvenience, we are really sorry for the inconvenience. The error problem of our APP has been modified before and has been informed to you by email. Our APP is still in normal operation, if you encounter any problems during the use of the contact@paas3d.com email, we will help you solve them in a timely manner.
La aplicación funciona al 100 % De todas las aplicaciones que intenté utilizar en mi página, esta es la única que es fácil de personalizar y de utilizar es la mejor de todas, sin duda me utilizaría siempre. Muchas gracias y el soporte técnico, siempre oportuno.
this is what you need to better sell your product!!!
Awesome app! I've been searching for this type of app for a long time and finally I have it. My website looks fantastic and I think my business is going to get better and better. Thank you so much.
Developer reply ·
Hi friends at Chisip Official Shop, Thank you so much for your trust and feedback! We are so glad that we can meet your needs and help you with your business! Don't hesitate to contact us anytime if you need our help! :) Wish your business boom!🎉 Cheers!🥂