TrueLoyal Delisted
by TrueLoyal · launched · delisted from the App Store
View in Shopify App Store ↗Reviews (34)
Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.
Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.
Love the app! It is very easy to set up and use. It's a great solution for rewarding and engaging customers. I would highly recommend it!
I love the way their data analysis team comes up with strategies to help us increase our revenue!
We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.
We have been using Zinrelo for a little over 6 months now and have enjoyed it. There are great features, and it has been a good way to limit our discounts we have given in the past, and instead incentivize people to spend with us, then come back for future purchases while building up rewards. The Zinrelo support has also been a great help.
Great app - easy to use and fantastic support from Yahya and the team. Use the embedded elements and looks fully integrate into the site.
Recently added this app to my platform and it has been working like a charm so far! My customers love it and the customer service (Shawn, :-)) is great!
A great app for rewarding and retaining customers. Customers really value the points they earn and being able to redeem them.
I really love the simplicity of this app. Easy to use and customizable so it really matches your store. Thanks to Shawn for helping me set it up - it’s been great so far!
Really easy to set up and support is very responsive and helpful. A lot of great features at the basic level, and we're already getting people signing up for the loyalty program on our site. Looking forward to continued growth. Definitely recommend!
Obviously checked out other Loyalty Program apps but, for a small business with less than a thousand loyalty members and combined with all the various ways to earn points this made Zinrelo the best choice. If, like me, you are new to loyalty programs it can take a while to get your head around how the scheme will work for you but, since installing the app it has worked well. The widgets are easyish to customise but if you want to integrate into your site pages a knowledge of coding would be helpful. I've only had a couple of times where I needed to reach out to support and have found their response time to be excellent and are very helpful in fixing any issues and Yahya very kindly helped me out with the coding and integration. Fantastic all-round and well deserving of five stars.
Developer reply ·
Thanks for the splendid review! We are happy to help you and make your loyalty program a major success.
Love it. The support team is excellent and the app offers lots of customizable options – even the free plan is plenty to get started on and made it easy to get a loyalty program up and running without any hidden costs. The dashboard is easy to use and program activities & rewards are easily customized. One of my favourite functions is the pre-built email notifications, which lets you notify members when they earn or redeem points or are close to earning their next reward. I had some questions regarding adding existing members, and making the most out of it and Yahya very kindly helped me out with the coding and integration. I will definitely keep using and very much recommend!
Easy setup and integration. Customers have really enjoyed having a kickback to use later for purchases. I've heard nothing but good feedback from them. Any small issues that have popped up have been solved quickly and efficiently by the support team. Would recommend and will be installing on our other sites.
Super friendly support and nice install team. Very positive and effective software and team. Looking forward to growing our members and reach. Nicely fits and implements with any site on front end and in members accounts pages. Thanks again. Great work!
Simple integration and easy configuration helped us launch the Zinrelo loyalty rewards program quickly. We are very happy with the support received during the store set up.
I have been searching for a referral and loyalty app for my web site (www.Lireille.com) for a while. Really love this one, easy to set up and customize color to match our logo and web site colors. Simple, modern, and professional design. Great report and analytics layout. Thrilled to have it.
Tried every single rewards app available and this one is the best - simple and straightforward. Best of all this has the best interface in my opinion because the dashboard is clean and not cluttered like the other apps available. I had a few questions and Yayha replied promptly through email, support is fantastic. We are just starting off launching a simple rewards program and this app gets the job done!
A great app, support helped me set it up to where it is embedded on a page. Very helpful support!! Must try.
This is awesome in every way, They have support for everything and their response is UNIQUE. If you need something they are HAPPY to help you. Very Very Awesome app and Very VERY awesome Support. THANK YOU GUYS
Simple integration and easy configuration helped us launch the Zinrelo loyalty rewards program quickly. We are very happy with the support received during the store set up.
Pros: friendly technical support, functionalities (if you have the professional plan) Cons: price, limited functionalities (if you use the free or starter plan) This app offers a lot of functionalities, it allows you to set up custom rules through API as well as customize pre-built rules. It also allows for customization of rewards (% off, $ discount, free shipping). One of my favorite functions is the email notification, it not only notifies members when they earn or redeem points, but it can also send out a notification when members are close to earning their next reward. Furthermore, they have a friendly support staff who are there to answer any of your questions regarding the app. Unfortunately, they are not currently integrated with MailChimp which can limit the personalization of email notifications. Currently, I am still in the process of testing out the app, but it has been quite satisfactory, and a lot more can be done it you know a bit of coding to help you further personalize the app.
5 stars for outstanding customer support and available free plan. Will definitely avail their premium option once necessary.
I used this app for my loyalty program and referral marketing. I simply love it....it has all in one place and I jumped from not incentivizing my customers at all to giving them a full suite of options to earn points and get a better status full of rewards. The app works perfect and customer service is proactive.
Patient, kind and quick! Zinrelo's support team is world class. I can only image how much of a pain it was helping me to understand errors (that were not caused by them) and getting me on track to correcting their problem. True experts in the field. Particularly, I'd like to praise Rohit for his expert insights. However, I must be fair in this review as there is no perfect brand. The only drawback I can see to using this app is in their inability to customize the layout of their pop-ups and account page. Otherwise, their functionality, support team and overall ease of use, is unparalleled amoung every other Shopify app I've installed. Well done, Zinrelo.
I love this application, it works perfectly with a very friendly customer support. Thank you guys