← Merchants

Scandinavian Gem Design

Denmark

Reviews (7)

★★★★★
Shopify

Has the type of bundles I need. Easy to use. Great costumer support

on BundleSuite Bundle Builder · About 18 hours using the app
★★★★★
Shopify

Easy to use and fixed a wide range of issues, although some needs to hire a consultant. Lots of AI options at a low price. Missing keywords in local language

Developer reply ·

Sounds like you've been using our scan tool to track issues. Did you check out our youtube channel, it has a couple in-depth videos (3+ hours) going over a wide range of common optimization issues. Please drop a screenshot of the 'missing keywords in local language' to our live chat support. Might be a bug? The app is designed to pull and display all the most frequent page keywords in your primary store language.

on SEO King · 21 days using the app
★★★★★
Shopify

Does not understand the product. It thought a Gemstone was a necklace. Does not create keywords. You have 10 "credits" per month and you need to spend 4 on each product - create title, optimize title, create description and optimize description.

Developer reply ·

Hi there, We sincerely apologize for any inconvenience you may have experienced. Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue. Sincerely, Fiidom Team

on FD: AI SEO & AEO LLMs, Agents · 12 minutes using the app
★★★★★
Shopify

Numbers doesnt ad up! I am getting some very strange numbers. According to Adeagle, I get some visitors, but they never show up in the stats from Shopify. e.g. today Adeagle says I had 14 impressions and 25 clicks. But in reality I only had 4 visitors today and 2 of them are from Adeagle. On top of that, both those 2 visits are from USA and I do not have USA as target country. I have reach out to their support, but get no answers. Guess I am paying $29.99 for nothing. Finally got an answer from their support. Unfortunately, it was kind of a standard answer, that did not address the issue. It was just a long winded explanation, saying that "dont trust the numbers in Shopify" Update... Their support are now looking into it. Hi Jakob, Thank you for your review and for openly sharing your experience - we truly appreciate the feedback. We've been in direct contact with you over email and have been actively investigating the issue you reported. It turns out that one of our ad network partners had some temporary technical problems, which caused inconsistencies in how traffic was tracked. On top of that, part of the issue was also due to the ad network running internal checks on the campaign. This included automatic systems clicking the banners to inspect how your product pages load and look - a standard procedure used to ensure quality and functionality. These checks were unfortunately counted as clicks on our side, but didn't show up in Shopify Analytics since Shopify filters out this kind of non-customer traffic. That's completely understandable on their part, and we should've filtered those clicks out as well. That was a mistake on our side, and we're already making improvements to avoid reporting this kind of traffic in the future. As for the general difference between our numbers and Shopify's: a single person can click several products in your ad, which may show as multiple clicks in Adeagle, but still appear as one visit in Shopify, as this is the same session of a particular user. This is expected behavior, though we're always happy to explain the differences and improve how we display data. We also want to clarify that we never said "don't trust the numbers in Shopify." Our goal was simply to explain the tracking differences and offer help understanding them. We completely understand your frustration and have already offered a full refund. Thanks again for working with us on this, and if you decide to give Adeagle another try in the future, we'd be more than happy to have you back. Bart Founder @ Adeagle

on Adeagle: Ads → Traffic → Sales · 8 months using the app
★★★★★
Shopify

EComposer is easy to use, even for a non-creative person like me. I managed to build an appealing page in just a few hours and publish it. Best part is, after publishing my new HOME page, the page views per visitor increased with 83%. Cant wait to see what happens when I finish making the other pages. I did have a few technical issues. But the online support team are fast to answer and fast to fix the issues. I have spoken with 3 different support team members and all 3 of them were very polite and supportive.

on EComposer Landing Page Builder · 13 days using the app
★★★★★
Shopify

This app may be able to do a lot of things, but not in the free plan. In my opinion, they should not offer the free plan as it only frustrates people when installing an app, that they think can do some basic functions, just to learn that it will only work if you pay.

on Webrex: #1 AI SEO Optimizer · 7 minutes using the app
★★★★★
Shopify

This app is only telling you that something is wrong, but it does nothing to help you. I see no purpose for this app at all. You can get the same from free apps, which does not claim to be a wonder tool.

Developer reply ·

Hi Scandinavian Gem Design, Totally get where you’re coming from — on the surface, it’s easy to miss what’s happening under the hood. But here’s what’s actually going on behind the scenes: We generate JSON-LD structured data that tells Google exactly how to display your product reviews, including your star ratings in search results. That means: ✅ More visibility on Google ✅ Higher click-through rates ✅ Better SEO over time ✅ Zero work on your end You can’t see the structured data inside Shopify, but Google can — and it’s one of the biggest drivers of organic traffic for brands using our app. We definitely need to do a better job explaining the value upfront — that’s on us. I did notice the app was only installed for about 4 minutes — totally fair, but likely not enough time to see what it actually does behind the scenes. Appreciate the feedback, and if you’re down to give it another shot, we’ll make sure everything’s set up perfectly for your store. Hope you have a great day and we wish your store the best. Best, Christina

on Ongoing ‑ AI SEO Optimizer App · 4 minutes using the app