Wall To Wall Storage
United States
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Reviews (4)
Great and quick response in chat sessions but zero on doing what was promised in those sessions. I was told my issue would be fixed "later today or tomorrow" but it never happened. After many days waiting I had to uninstall this app and get help from another source to correct my problem.
Developer reply ·
Thank you for your feedback. We are sorry that you had been waiting several days for a resolution, likely beyond the original expectations provided to you by our support staff. Your business matters to us and both our customer support and technical support teams are diligently working through an increased number of requests at this time. Should you choose to reinstall and try our app again, we’d greatly appreciate the opportunity to make things right and work toward earning back your business.
App worked fine when first installed but later noticed the Announcement bar had disappeared from my site. Went to app controller and my announcement was somehow placed on "Pause" Turned it back on and it worked for a minute and then paused itself again. Every time I turn it on it turns itself off. Tried to message Tech support who says "One minute response is Guaranteed." but no reply. Deleting App. No good and no support. Hey recently we have added few customer support to boost our response rate and help as much and as fast we can. But seems it is breaking and we are not getting any notification for chat. The software we use for chat is third party app twak. To so we have to discuss with them what happened. Bar is paused as each bar can be accessed mqximum 500 times in free version and 1000000000 times in paid version. Hope i clarified. We are small tiny developer and cant afford big sites free of cost. We have to pay huge for development and support
Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.
Developer reply ·
Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards. That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support
So far so good. Will let you know more once it starts collecting reviews. I'll dig into it deeper next week.
Developer reply ·
Thank you! Hopefully Reputon will boost your rating soon!
