Retail Barcode Labels
by Shopify · launched
View in Shopify App Store ↗Reviews (475)
This is the worst barcode app I have ever experienced, and I have been in retail for 21 years. You cannot put text on any jewelry/barbell label I have to HAND WRITE, all the text because it SAYS there is NO room which is patently a LIE because I CAN hand write the text. Also sometimes the text works on the regular square labels and sometimes it does not. Sometimes the text fits and sometimes the text does not and it is the SAME amount of characters from one label to another! Some times the font size is the same on two labels and will be normal on one and sometimes it is randomly huge on the other. And NOW they think it important to TELL us with huge yellow warning flashing banners when we go to print that the text will NOT fit on the label and I am like YEAH I KNOW! That is why I hand write them and this is also not a feature you can turn off! I have never met such a stupid program in my life!! Come on SHOPIFY what the HELL????? And you wonder at the 2.3 stars!? DUDE! Stop annoying every one and make a proper labeling system even if it is basic. The warning banners are provoking and superfluous! The text limitation has nothing to do with my label printers because I use the same ones I used with Lightspeed and they had no problem printing on the labels.
Developer reply ·
Thank you for the detailed review, and for sharing what 21 years in retail tells you a label tool should do. Having to hand write text on jewelry labels, seeing the same text fit one label and not the next, and font sizes changing between labels makes printing harder than it should be. For context, these may be limitations of the label printers themselves. There may be other label printing apps that can help with further customizations. Your point that the fit warning can't be turned off is clear too. I've shared all of this with our team. If you'd like help with a specific label, our team is available at help.shopify.com/support.
Can you possibly add support for Avery Presta 94219 or even 69992 (1.5" x 1" label size).
The recent Retail Barcode Labels update removed our ability to print SKU on Avery 5167 labels. We manufacture hundreds of visually similar products. Printing only barcode and price substantially increases the likelihood of mislabeling inventory. We'd like this functionality restored or our store opted out of the new template restrictions.
Developer reply ·
Thank you for laying this out so clearly. We're passing this along to the team that owns the app, and specific details like the label format and why the SKU matters for your workflow make that report much stronger. If you'd like to go through your current setup and look at options in the meantime like choosing another label size and customizing margins to allow to print on the Avery 5167), our support team is available at help.shopify.com/support.
Worked better than expected. The reviews, cautions, and compatibility notes made me concerned. However, The ability to filter and select specific products or ANY products to generate barcodes worked well. I didn't have any to start with so overwriting wasn't an issue. The ability to select what will print on each barcode based on the size of the label was helpful and easy to modify and test different templates. Definitely test and learn the character length of product titles, SKUs, and variants for your label size. The app does a decent job at resizing the text to fit the best it can up to a certain point. And I have a Rollo printer that I typically use for 4x6 shipping labels. We purchased 2x1 labels, used the Zebra settings in the app, selected the products we needed barcodes for, and generated a PDF. I printed the PDF using my Rollo thermal printer and they were perfectly aligned every time. I'm glad I didn't need to buy a new label maker. My only wish is that I could change the font (because I'm a designer and we just like to do that). I love that the app is free and ended up being exactly what I needed. We used the labels on the back of custom tags for our in-store merchandise to be sold using the Shopify POS system.
Even though I'm using the same small Dymo template, all of a sudden my barcodes are longer and a different font. This is a major problem as it changes the whole layout of our product. How can I get my normal template back, and how can I speak to someone to help - no links or helpdesk available.
Developer reply ·
Thank you so much for sharing this feedback! I understand the recent changes to font may not be ideal and rest assured I have relayed that feedback to our development team. For the layout issue, please reach out to our Retail support team via help.shopify.com with the details and we can investigate further for you. - Natasha, Shopify Support
I love this app, however, I am extremely displeased about the current font change. Please change it back ASAP or allow us to choose our own font. I absolutely hate that now all my labels do not match and I am literally given no choice in the matter. Please change it back or allow us to choose our own font STAT.
Developer reply ·
Hi there and thank you so much for sharing this feedback! I understand changes to font may not be ideal and rest assured I have relayed that feedback to our development team - thanks for flagging and for the suggestion of being able to choose your own! If you have encountered a specific technical issue due that change, not just a display issue, please do feel free to reach out to our Retail support team via help.shopify.com and we can investigate further for you as well. - Natasha, Shopify Support
The app works great but I would like for a specific feature. I would like for the dymo price tags to be editable. I do not want the price to show since my products are dynamic. Please let me edit it please. ``` Dymo - 30299 Price Tag 3/8" x 3/4" - 10mm x 19mm ``` If you give me access to yalls codebase for this app I'll do it myself too for free, just give me this feature for my store. Thank you! - Abraham
Developer reply ·
Hey Abraham. Thanks for the 3 stars and the enthusiasm! On the smallest Dymo size (3/8" x 3/4"), the in-app template has limited fields, so dropping the price isn't always possible there. For full control, you can design a custom layout in the standalone Dymo Label software: start with a blank layout, add just the barcode and text fields you want (leaving price off), then merge your exported product CSV. The Dymo Label software guide on help.shopify.com walks through it.
WORKS GREAT FOR SIMPLE LABELS AND WILL ASSIGN BARCODE SKU #'S FOR YOU IF YOU HAVENT ALREADY ASSIGNED YOUR OWN. JUST CONNECT YOUR THERMAL PRINTER AND SELECT THE PRODUCTS YOU WANT TO PRINT THE TAGS FOR AND BAM...YOU GOT TAGS!! WITHOUT HAVING TO DO ALL THE WORK ON YOUR OWN.
just stopped working cannot download/print labels
Developer reply ·
Thanks for flagging this. A sudden stop on label downloads or prints is often a browser or PDF hiccup, so it's worth ruling that out first. Two quick checks: try generating the labels in a different browser or an incognito/private window, and make sure pop-ups and downloads aren't blocked for your Shopify admin. Printing from desktop rather than mobile can also help. If it still won't download after that, our support team can dig into it with you at help.shopify.com/support.
Works great if only needing to print a barcode here or there. There is no way to print barcodes from Purchase orders, making large PO's almost impossible to manage if there are a lot of products without barcodes. I now have to go into over 200 variants by hand and print individual barcode labels. Rather than being able to pull data from a PO.
Developer reply ·
Thanks for the detailed feedback. Labeling 200+ variants one at a time is a lot of manual work. Two things that may help now: in Retail Barcode Labels you can bulk-select multiple products from the product list and print their labels in one batch, instead of opening each variant. The app can also auto-generate barcodes for products missing one. Pulling labels straight from a PO isn't available today, but this feedback helps us prioritize future improvements. We appreciate you flagging it.
Solange die Etikettengröße nicht frei wählbar ist und man auf feste Vorlagen beschränkt ist, ist diese App für uns leider unbrauchbar.
Developer reply ·
Vielen Dank für Ihr offenes Feedback. Ihr Wunsch nach frei wählbaren Etikettengrößen ist gut nachvollziehbar. Aktuell unterstützt Retail Barcode Labels eine feste Auswahl an Etikettenvorlagen, individuelle bzw. frei definierbare Größen sind also derzeit nicht möglich. Wir geben diesen Punkt als Feedback an unser Team weiter, da uns ähnliche Rückmeldungen zur Anpassbarkeit der Etiketten erreichen. Danke, dass Sie sich die Zeit für Ihre Rückmeldung genommen haben.
the new barcodes never show up after you have created them - and i have no idea why they take so long even if the app says they are ready :(
Developer reply ·
Hi there and thank you so much for sharing this feedback! We completely understand labels not appearing after you create them is less than ideal. Try refreshing the app page, clearing your browser cache, and switching browsers. If the issue persists, please do feel free to reach out to our Retail support team via help.shopify.com and we can investigate further for you. - Natasha, Shopify Support
Overall this app does its job for me. Now with the updated Purchase Orders function in shopify, I think it would be helpful if you could link it to the app and have it automatically create labels based on incoming products & quantities. I've asked for this a few years ago but it never came to fruition. Hoping that this could be added soon!
Developer reply ·
Thanks for sticking with the app and for laying out the use case so clearly. Auto-generating labels from a Purchase Order's incoming products and quantities isn't something the Retail Barcode Labels app does today, but it's a genuinely useful idea and we've passed it to the team that owns the app. We appreciate you flagging it again with the detail about the updated Purchase Orders feature.
Currently there is an option to "set number of labels to match number of items in stock" however I want to print a certain number per barcode to export and send to suppliers. Currently I have to go through 1-by-1 and input the number 1 for every barcode when this could be a simple toggle "Set all barcodes to print X number" I have nearly 2000 barcodes so this is time consuming to do it 1-by-1
Developer reply ·
Thanks for the thoughtful suggestion, and for the 4 stars. A one-click "set all barcodes to X copies" option is a clear time-saver, especially across ~2000 barcodes. Today the bulk option only matches label counts to stock on hand, so there isn't yet a single toggle to apply the same fixed quantity to every barcode. That's a specific, well-described idea, and we're passing it along to the team that builds Retail Barcode Labels. We appreciate you taking the time to detail the workflow.
UPDATE: The developers brought back the set to zero and it's so much better!! Thank you. Works like a charm and is a great simple to use app. I use DYMO label printers and have multiple printers and styles of labels and this app works with all the configurations I have. OLD review: It is useful, but a recent update made using this plug-in app more work than it used to be. Now if i want to print labels for one variant of a product out of say, 20, i have to go through 19 product variants and set all the quantitiy of labels to zero manually. there used to be a link to click to set all labels to zero but that's gone and the default is one. this would be four stars if they would bring options back to set default to zero or allow the admin to configure default settings.
Developer reply ·
Hi there and thank you so much for sharing this feedback! This should have been updated since so that the label quantity will default to zero. However, if you are not seeing that change, please do feel free to reach out to our Retail support team via help.shopify.com and we can take a look for you. Thanks so much! - Natasha, Shopify Support
Pas possible de mettre les information sur plusieurs lignes, embetant pour intégrer des composition obligatoir sur certains produits
Developer reply ·
Bonjour et merci beaucoup d'avoir partagé ce retour ! Je comprends tout à fait pourquoi le formatage multi-lignes serait utile, surtout pour les informations de composition obligatoires, et j'ai transmis votre feedback à notre équipe de développement concernant l'ajout de tailles d'étiquettes plus grandes pour répondre à ce besoin. Merci beaucoup d'avoir signalé ce point. N'hésitez pas à contacter notre équipe de support Retail via help.shopify.com si vous avez d'autres retours à partager, à tout moment. Merci encore ! - Natasha, Shopify Support
This app is fine and does the job but it would get 5 stars from me if I could convert a purchase order to a label file....
Developer reply ·
Hi there and thank you so much for sharing this feedback! I can see why being able to print labels directly from a Purchase Order would be of benefit and I have passed your feedback on to our development team. Really appreciate you flagging this. Please do feel free to reach out to our Retail support team via help.shopify.com if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
They updated the app and made it very inconvenient to print 1 variant sticker at a time but it seems like they heard the feedback from their customers and changed it back. This morning I printed some labels and it was set up how it used to be.
Developer reply ·
Thanks for flagging this. Having to manually reset 48 variants to 0 before printing is definitely not an efficient workflow. Your feedback on the default quantity behavior after the update is valuable and has been shared with our team. For now, if you need further help: help.shopify.com/support
almost perfect. would be better if they added more label sizes or let us create our own. some of us use circle labels that are 3 inches. adding a bigger variety would be amazing
Developer reply ·
Hi there and thank you so much for sharing this feedback! I have passed your feedback on to our development team, and really appreciate you flagging this. I understand that being able to use custom label sizes would be helpful. Please do feel free to reach out to our Retail support team via help.shopify.com if you have any further feedback you'd like to share, or suggestions for specific label sizes. Thanks so much! - Natasha, Shopify Support
Developer reply ·
Hi there and thank you for taking the time to review this app. If you have any specific concerns you'd like to share with us, please do feel free to reach out to our Retail support team via help.shopify.com, at any time. We can address those issues and troubleshoot as needed. Thanks so much! - Natasha, Shopify Support
The default for printing stickers has changed from zero to one. Quite often just need to print 1 sticker for item returned etc Seems that a lot of business have complained but also seems that you are not going to do anything re this. At least can you put a box at top of this section that we can tick to put all values to zero ?
Developer reply ·
Hi there and thank you so much for sharing this feedback! I have passed that suggestion for a zeroing option on to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share. Thanks so much! - Natasha, Shopify Support
Echoing everyone else- please make the default back to zero without having to click several times. It takes so much more time for our team
Developer reply ·
Hi there and thank you so much for sharing this feedback! I have passed your feedback on to our development team, and really appreciate you flagging this. I understand that having a streamlined workflow when printing labels is important. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
The new update defaulting to one label for every product is infuriating. I print labels only to find out that I am short labels for EVERY. SINGLE. PRODUCT. and need to repeat the process again. This is a pointless update (regardless of your weird justification in response to the other negative reviews on this matter) that needs to be reversed. I'm looking for other barcode apps as we speak. Do better.
Developer reply ·
Thank you for the detailed feedback. I understand how disruptive this change is to your labeling workflow, especially when printing for multiple products. Your feedback about defaulting to one label per product has been shared with our team. If you'd like to discuss this further, please reach out at help.shopify.com/support.
It's crazy that this cannot be used as a POS app. We want store managers and staff to be able to print basic barcodes in store without having to leave the POS app. This seem like another basic function missing from Shopify's core POS offering.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that having the option to print barcode labels directly from the POS app would be of benefit to your business, and I have passed that feedback along to our development team. Really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
The Auto check of every product when I go to print just ONE label is a pain. I spend more time unclicking the products . It is a HORRIBLE DEFAULT. PLEASE go back to leaving them all as ZERO.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
There must be a space between currency and price because price is not visible when there is no space
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label, however, I am not aware of any specific setting which can be utilised to change spacing between the currency symbol and the first number of the price. Please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can look into this further with you and see if we can get that resolved for you. Thanks! - Natasha, Shopify Support
The default to printing 1 label makes no sense & is really slowing me down. I loved this app before, please change it back
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
a change made to the app cauld it to change authorization, and the feature did not work. the app developers did not send a notice regarding the issue and steps needed. not a professional approach to app developmnt and rollout!!!
Developer reply ·
Hi there! Thank you so much for sharing this feedback! There was a recent change in permissions needed to use the app, and there would have been a banner requesting access to certain types of store data which you could approve to proceed. In order for us to advise further on the issue you describe with a specific feature after doing so, please do feel free to contact our support team via https://shopify.link/vRn and they can assist further. Once they have exact details, they will also be able to relay your feedback about notice given before changes are made to our development team. Thanks so much! - Natasha, Shopify Support
Since yesterday, all of my labels are printing with a HUGE barcode instead of it being smaller and the wording being bigger. I cannot find a resolution through Shopify or Retail Barcode Labels app.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for that display issue you describe. Our support team should absolutely be able to assist further and work towards a resolution. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us. If you have had a previous interaction with the team in relation to this issue, please let them know the ticket number for that, if you have it to had, and they will be able to review the steps advised so far and assist further. Thanks so much! - Natasha, Shopify Support
WHHYYYY did we change the font/size/template of the labels? There is no selection of fonts for us to select from, and the new one today looks too large for my tags I've been using for two years! The font is thick and bulky, limiting to even fewer characters on the title line. PLEASE PLEASE PLEASE CHANGE IT BACK. and I agree, the default to one label prior to printing is annoying. It wasn't broke, so please put it back. :( Sincerely, this old lady that struggles with changes.
Developer reply ·
Hi there! Thanks for your review! We understand changes like formatting may impact your workflows. Recently, our Developers did make a change to make these formatting changes a little better. If you would like our Support team to look into your issue more closely, please contact us at help.shop.app. we can take a look.
The new default to printing one label of every product is a horrible updated and really interrupts workflow. If I only one variant is needed, I now have to manually adjust the rest. This is extremely disappointing and needs to be resolved immediately.
Developer reply ·
Thanks for your feedback. This default change has changed workflows for merchants who need labels for specific variants only. Your feedback has been shared with our team, and we recognize the urgency. Thank you for bringing this to our attention. For help, visit help.shopify.com/support.
Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy. EDIT: Six years and we still don't have an option to print barcode labels from Purchase orders. My staff HATE the new "feature" where every variant now defaults to a single label. We have to zero out the quantity to print before selecting the correct number of labels to print. Please restore the default to ZERO LABELS!
Developer reply ·
I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support
i need assistance with this app - it is generating duplicate barcodes to our products as our inventory grows and our pos can no longer recognize products accurately. 7147970200
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for that duplication issue you describe. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us so we can get this resolved for you. Thanks so much! - Natasha, Shopify Support
The new default to printing one label of every product is really interrupting workflow. If I only need one variant, I now have to manually zero out all the rest, and sometimes there are multiple products with many variants, and it is time consuming. Thank you for your help in restoring it to default to zero please.
Developer reply ·
Hi there. Thanks for your review. We understand how a change like this can disrupt your workflow, especially with many variants. Your feedback has been shared with our team. We appreciate you taking the time to explain the impact. To have our Support team look into your issue more closely, visit help.shopify.com/support.
The quantity use to default to 0 and now it defaults to 1. So now we have to delete every single variant we don't want to print to 0 it out. Why did this change? Please change default qty of labels per variant to 0.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
TRYING TO GET SUPPORT WITH NO SUCCESS FOR DAYSSSS!
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand how important it is to get support for any questions or issues you might have. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us for further assistance. Thanks so much! - Natasha, Shopify Support
Prima app, alleen weinig opties voor label maten. Euro teken staat dicht tegen getal aan. Wil een spatie.
I try to use the larger size templates but it wont scale properly. It seems like it can only create barcode that are 2x1 and when i try to bump it up to 3.5 or 4 it will not create a barcode to fit it. Why offer the larger size as a template if it can not create a barcode to fit? UPDATE: It's a helpful app for creating barcodes but it needs to be able to support a larger label for carton barcode creation.
Developer reply ·
Thank you for this feedback. The Retail Barcode Labels app supports specific label sizes for each printer brand - the largest Zebra option is 3"x2" and DYMO is 1 1/8"x3 1/2". Custom sizes aren't currently available in the app. For larger labels, a third-party barcode app from the App Store may offer more flexibility with template sizes. Your feedback helps us understand what merchants need.
Si imprime un EAN 13, imprime mal y salen las lineas pegadas por lo que no se lee. Solo vale para imprimir ean8 que es el mismo que genera. Aunque no los genere debería ser capaz de imprimirlos ya que EAN13 es un standard que muchos productos tienen
Developer reply ·
¡Hola! ¡Muchas gracias por tus comentarios! En este caso, creo que sería muy útil contactar con nuestro equipo de soporte para minoristas a través de https://shopify.link/vRn para que, junto con nuestro equipo técnico, podamos analizar el comportamiento esperado al imprimir códigos de barras tipo EAN-13 con la aplicación. Estarán en la mejor posición para brindarte más asesoramiento y sugerirte una solución. ¡Gracias! - Natasha, Soporte de Shopify
Adopt Brother Printer Label Makers
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to use a Brother label printer would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, you might be able to use your current printer by selecting a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
I have so many issues printing with this app on my DYMO 550. 1" x 1" labels won't print correctly and neither will the jewelry/price tags. So frustrating!
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print your labels correctly with your Dymo 550 label printer is super important. The 1" x 1" labels are supported for use with the app, however, they do have a maximum of 6-8 digits allowed due to their size. That information and some steps you can take to optimise printer settings for the best printing results can be found through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We also have a resource with some print quality troubleshooting steps for that specific printer model which you can try, through this link: https://help.shopify.com/en/manual/fulfillment/fulfilling-orders/shipping-labels/label-printers/dymo-labelwriter-550-series. If you are still encountering issues, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support
currency is printing right to left and you can't change the format.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to print currency from right to left would be a helpful option to have, especially in regions where this writing direction is the norm. I have passed that feedback along to our development team, and really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
L'app coupe les descriptions plutôt que d'adapter la taille des caractères. Puis parfois lorsqu'on sélectionne les produits à imprimer, une fois arriver dans la page d'impression, il en oublie des bouts. Vraiment pas pratique.
Developer reply ·
Bonjour ! Merci beaucoup pour votre retour ! Je comprends parfaitement qu'il soit essentiel de vérifier que toutes les informations de votre étiquette tiennent sur celle-ci avant l'impression. Il est normal que certains champs sélectionnés soient imprimés tels quels, sans ajustement automatique au modèle. En effet, la résolution et l'échelle de l'imprimante doivent être optimisées pour une impression correcte. Vous trouverez plus d'informations à ce sujet ici : https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. Il vous faudra peut-être supprimer certaines personnalisations pour adapter l'étiquette à la taille du modèle et à la surface d'impression disponible. Si le problème persiste, n'hésitez pas à contacter notre équipe d'assistance Shopify Retail via https://shopify.link/vRn. Nous nous ferons un plaisir de vous aider. Merci ! - Natasha, Assistance Shopify
Just... average! The app itself is perfectly fine and adequate, but why are the standard template only for 2 brands! The recommended device by Shopify POS for Australia and NZ is a Brother, why are there no templates for that?
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to select a specific Brother printer label template would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, it might be best to select a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
can't remove price for certain labels. My prices fluctuate, so this is not ideal.
Developer reply ·
Hi there! Thank you so much for your feedback! You should absolutely be able to remove price information from a label template, and I completely understand your need for this option. To do so, just pop into the template you will be using, untick the **Price** field on the label preview and then click **Save template**. You can then print your labels as normal with that edited template. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support
Funciona fatal, no puedo crear una plantilla personalizada, la IA me describe cosas que no aparecen.
Developer reply ·
¡Hola! ¡Muchas gracias por tus comentarios! La aplicación ofrece funciones de personalización. Por ejemplo, puedes añadir y reordenar campos de etiqueta específicos según sea necesario. Sin embargo, las opciones disponibles varían según el tamaño de la etiqueta: las etiquetas más pequeñas tienen menos opciones de personalización debido al espacio. Si buscas alguna personalización específica que no esté disponible, puedes editar tu respuesta aquí con el contexto o contactar con nuestro equipo de soporte de Retail a través de https://shopify.link/vRn para que podamos ayudarte. ¡Muchas gracias! - Natasha, Soporte de Shopify
issues with duplicate barcodes, doesn't make sense at all
Developer reply ·
Hi there! Thank you so much for your feedback and for flagging your issue with duplicate barcodes! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks! - Natasha, Shopify Support
Barely usable, extremely limited in function.
Developer reply ·
Hi there! Thank you so much for sharing your feedback and rating! If you would like to share any details about which features you feel are limited and contribute to the usability issue you mentioned, and/or how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. Thanks! - Natasha, Shopify Support
The barcodes generated from this app use the last 8 numbers from the variant URL in Shopify so occasionally it creates duplicates. This wasn't a major problem when I had a small inventory. I would delete the new products with duplicate barcodes and recreate them (the only fix I'm aware of). Now since my catalog has expanded I'm regretting not going with a paid barcode generator as I get a lot of duplicates and changing to a new provider will break reporting and syncing with other platforms. It seems that this problem could be fixed by the developers if they added more characters to the barcode instead of only using 8 characters.
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! Our Retail Barcode Labels Apps assigns barcodes to your products based on the last 8 digits of your product variant IDs and generally these are unique to each one. Even so, if a store has a very large number of products, there is a small chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases. However, that may or may not be what is at play for your store, so it might be no harm to reach out to us at https://shopify.link/vRn so we can double check for you, just in case it is a workflow issue that could be resolved and/or if we might be able to advise on a workaround. Thanks so much! - Natasha, Shopify Support
This app does with a Rollo printer! I found a tutorial on YouTube to help me get barcode labels to print from this app on my Rollo printer. My laptop is quite ancient, so I have to use the Shopify app on my phone to create the labels and send them to my bluetooth Rollo. It's a little cumbersome, but it works and it's FREE!
Türkiye kullanımı için etikette menşei ve etiket basım tarihi özellikleri eklenebilmeli onun dışında çok başarılı başka programlara olan ihtiyacımı 0 a indirdi diyebilirim.
The app duplicates barcodes so when you scan you get an error. You need to fix this!
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks so much! - Natasha, Shopify Support
The basics of this app work well but I cannot understand why there isn't a feature for me to bulk upload the labels that I want to print via CSV. It is so time consuming having to individually select each product and fill in the amount of labels that I want to print. It seems like such an easy solution - its in place for plenty of other Shopify apps
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to bulk upload the labels you wish to print via a CSV file would be a helpful option to have. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
Honestly a life saver, we sell to grocery stores so I just buy my own UPCs online instead of letting the app generate their own. I just wish there was an option to print the barcodes of an entire order instead of having to go into the app every time and hand select what the order calls for, since I sell products on demand per order. I have been trying to get this feature added, please contact me, it would be game changing.
The most basic label printing, not customizable. Can't include all the information needed on the size label we use. Other paid label printing apps are able to put everything we need on the size label we use, so it's possible.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label content, including label attributes such as product title, price, barcode, SKU and custom fields, etc., but more advanced customisation may not be possible. If you have any specific fields that you feel it would be beneficial to include, please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can relay that feedback to our development team on your behalf. Thanks! - Natasha, Shopify Support
Being free is the only good thing. Why would a barcode app that generates barcodes generate duplicates? That should not be possible. More disappointing though is the print quality from Shopify is terrible. We use a Dymo label printer and these barcode look awful and some wont even scan. If you print the exact same barcode through the Dymo desktop app it's flawless. What is Shopify doing to cause the barcodes to loose such quality? A fix for this would great.
Developer reply ·
Hi there! Thank you so much for sharing information about those two issues! The printing quality issue you described is strange, and there should not be a demonstrable difference between the two apps. It might be no harm to check your printer settings when printing with the Retail Barcode Label app, as the resolution settings might need to be optimised. Steps to do that can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. We can also take a look at that time at the printing quality issues you described as well if unresolved. Thanks so much! - Natasha, Shopify Support
This app should be connected to Stocky, so the labels could be printed directly from there. When printing on the app itself, on the drop down quantities page the Barcodes should show on each product, and that would be obvious!!
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand the need for a quick and easy workflow when printing labels, and that being able to achieve this from the Stocky app directly would be helpful to you. At this time there is no integration between the two apps, you would need to either print barcode labels from the Retail Barcode Label app or from the Stocky app, separately. More information about printing labels directly from Stocky can be found here, should you wish to explore that option: https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/stocky/inventory-management/dymo-printing. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
My dropdown is no longer available on the product page. There is to much info on the labels I just printed from this app! You can nearly see the price
Developer reply ·
Hi there! Thank you so much for sharing information about your issue! You should still see the option to print a barcode label with the app from your product page, just make sure you are on the parent product page if your product has variants, as the variant pages do not show that option. If you are finding that there is too much information being printed on your labels, we would advise double checking your label template and excluding any label fields you feel are not needed. If you run into any issues with this or are unsure on how to proceed, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can take a loog for you. Thanks so much! - Natasha, Shopify Support
We are having issues with duplicate barcodes constantly. This is a major issue that is time consuming to fix and costs us money to print new tags all the time after discovering duplicate barcodes. We even use the app to create all of our barcodes and it still generates duplicates on a regular basis.
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. Thanks so much! - Natasha, Shopify Support
You can only have 1 saved barcode style - & if product has long titel cuts off colour ansd size
Developer reply ·
Hi there! Thank you so much for taking the time to leave feedback and share information about an issue you are facing! You absolutely should be able to save more than one barcode label template at a time, so that is strange. In relation to the issue where information is being cut off, that might indicate that the label in question is too small for the amount of text, or an unsupported printer or label size is in use, or because the printer settings have not been optimised. You can see a list of our supported label sizes through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. If you are using a supported label size and still encountering issues, you can find steps to optimise your printer settings here as that should help resolve the issue: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. If the issue persists with either saving templates or text being cut off it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can take a further look for you. Thanks so much! - Natasha, Shopify Support
Nous avons un problème avec cette application qui ne respecte pas les formats d'étiquettes. La moitié des étiquettes sont décalées, c'est vraiment embêtant. Y a t il une solution ? une mise à jour ?
Developer reply ·
Bonjour ! Merci beaucoup de nous avoir communiqué ces informations concernant ce problème. Généralement, ce problème survient lorsqu'une imprimante ou un format d'étiquette non pris en charge est utilisé, ou lorsque les paramètres d'impression ne sont pas optimisés. Vous trouverez la liste des formats d'étiquettes compatibles en suivant ce lien : https://help.shopify.com/fr/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. Si vous utilisez un format d'étiquette compatible et que le problème persiste, vous trouverez ici des instructions pour optimiser les paramètres de votre imprimante. Cela devrait résoudre le problème : https://help.shopify.com/fr/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. Si le problème persiste, n'hésitez pas à contacter notre équipe d'assistance aux vendeurs via https://shopify.link/vRn afin que nous puissions examiner votre cas plus en détail. Merci beaucoup ! — Natasha, Assistance Shopify
Developer reply ·
Hi there! Thank you so much for sharing your rating! If you would like to share any details about how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. - Natasha, Shopify Support
Edited to add: yes that is what I said in my original review ->When using the app to create barcodes for items without a barcode, the system duplicates barcodes for several variants. We now have to recode and reprint. Not sure of the purpose of using a generator if we have to manually search for duplicates. It doesn’t work properly. I have had the issue with several different products.
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! When generating barcodes in the Retail Barcode Labels app you have several options to choose from; to create barcodes for all or specific products, to generate barcodes only for products without barcodes, or to replace existing barcodes with new ones. To avoid duplicates, we would advise making sure that you are definitely selecting the option to create barcodes only for products or variants that don't have barcodes yet. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and prevent this from happening again. Thanks so much! - Natasha, Shopify Support
This app will no longer create barcodes for me. I have cleared my cache, reloaded my shopify, only selected one item at a time to create barcodes, and done the selection for create barcodes for all products with out barcodes. Nothing seems to work after trying 10x and the robot has offered all these suggestions-which I have done with no avail. Additionally, the app also don't not print multiple varients on my 1x1 labels. I am trying to switch over from lightspeed for my pos system, and lightspeed was able to get all my info onto these 1x1 tags no problem.
Developer reply ·
Hi there! Thank you so much for sharing information about the issue you have been facing! It would definitely be worth reaching out to our Retail support team so see if we can establish the root cause of the issue you describe and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
l'app improvvisamente non riesce più a creare i codici barre e continuamente indica che mancano. Ci segnala che manca un codice a barre di 1 prodotto, proviamo a crearlo, indica che è stato creato ma poi non lo visualizza nella stampa. Come può essere risolto questo problema?
Developer reply ·
Ciao! Grazie mille per aver condiviso le informazioni sul problema che stai riscontrando! Varrebbe sicuramente la pena contattare il nostro team di supporto Retail per verificare se possiamo individuare la causa principale dei problemi operativi che descrivi ed evitare che si ripetano. Non esitare a contattarci tramite https://shopify.link/vRnL e potremo indagare ulteriormente per te. Grazie mille! - Natasha, Supporto Shopify
Obviously I'm grateful to have this, it's indispensable for a brick-and-mortar with 2000 products. But it has a lot of unfortunate quirks that can be inconvenient in that environment. It won't populate fields if they contain certain combinations of punctuation marks. It won't render barcodes if that field has certain placements of space characters in it. Now and then it hangs or crashes when generating new barcodes for labels, and you have to start your print workflow all over again. Conversely, if it suddenly loses all functionality, it still indicates it's working. And you can go mad trying to work around those outages, but you just have to wait for the server to go back up.
Developer reply ·
Hi there! Thank you so much for sharing information about the issues you have been facing! It would be expected that the app might not recognise some special characters as valid, however, it would definitely be worth reaching out to our Retail support team so we can confirm expected behaviour, and see if we can establish the root cause of the operational issues you describe and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
no customization and needlessly needs to "create barcodes" which doesnt work sometimes and cant make labels for hours.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label content, including label attributes such as product title, price, barcode, SKU and custom fields, etc., but more advanced customisation may not be possible. In terms of creating barcodes, you absolutely can use your existing barcodes and just choose to print labels with the app. More information on the different workflows can be found here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels. If you are unsure of anything or would like some guidance on what is possible, please do feel free to reach out to us at any time via https://shopify.link/vRnL so we can take a look for you. Thanks! - Natasha, Shopify Support Show less
Hello, Thank you for your excellent Retail Barcode Labels app – I really like the concept and would love to use the app regularly! Unfortunately, I’m unable to purchase any of the label types currently supported in the app. I kindly ask if you could add support for the following label format: Avery Zweckform L4737REV-25 Label size: 63.5 x 29.6 mm Layout: 3 columns × 9 rows (27 labels per A4 sheet) Official template download: https://www.avery-zweckform.com/vorlage-l4737 Since this is the only label type I’m able to use, it would be extremely helpful if it could be added directly in the app – or if you could alternatively provide a compatible layout template. I would be very happy to use your app regularly if this label type were supported. Thank you in advance for your help! Best regards, Sam
cuts off every single barcode that i have, even if i change label sizes. not very good at all
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! Generally when this issue occurs it is because an unsupported printer or label size is in use, or because the printer settings have not been optimised. You can see a list of our supported label sizes through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. If you are using a supported label size and still encountering issues, you can find steps to optimise your printer settings here as that should help resolve the issue: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. If the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can take a further look for you. Thanks so much! - Natasha, Shopify Support
No custom label sizes. Example no roll of 1.5" x 1" labels
Developer reply ·
Hi there! Thank you so much for sharing your feedback! I can confirm that we can only support the barcode label sizes outlined in this resource -https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels - and we do not have a 1.5" x 1" label option. I have submitted this feedback to our development team and thanks for bringing it to our attention! There are some third party apps available in the App Store which may offer this option. If you wish to continue with this app and are unsure which label size will fit your current printer, please do feel free to reach out to our Retail support team via https://shopify.link/vRn and we can take a look. Thanks so much! - Natasha, Shopify Support
The app doesn't sync well at all. I'll generate bar codes, select them for printing, only for them to disappear, show up as duplicates, etc. which interrupts our workflow regularly. In addition, not sure if this is the fault of this app or Shopify in general - we have a lot of barcodes that will disappear or overwrite with a new barcode seemingly randomly, making ringing up items in our onsite location extremely time-consuming. It also really affects our ability to keep track of inventory accurately. Edit: None of the solutions offered by support (which is just AI) work, while the errors persist. Is there any way that we can send tickets to Shopify support, so that these errors can actually be worked on and fixed, instead of just blaming the user every time barcodes disappear, are overwritten, don't work, print out $0.00 etc.? Or are these issues part of the app? This is incredibly frustrating to deal with and makes Shopify borderline useless for on-site retail operations. We are looking into POSes with better support.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! It would be unexpected that barcodes would disappear or show up as duplicates. However, it is possible that existing ones could be overwritten if the *Replace any existing barcodes with new ones. If a product or variant doesn’t have a barcode yet, create a new barcode* setting is selected in the *Create barcodes for products* dialog box options. It would definitely be worth reaching out to our Retail support team so we can see if we can establish the root cause of these issues and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
Good app but it is diabolical to force users out of child/variation back to parent page in order to then access the barcode app. Bring this to the "more actions..." menu on each individual child. Thank you!
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand the need for a quick and easy workflow when printing labels, and that not being able to access the print barcode label option from the product variant page, and only being able to do so from the parent product page, is not ideal. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
great app it was working very nicely from past 4 months, all of asudden yesterday there is no back button to go back after we printed labels on print preview page. tried everything , but still not working, please help
Developer reply ·
Hi there! Thank you so much for letting us know that there has been a change. It would definitely be worth reaching out to our Retail support team so we can see if we can confirm if this is expected behaviour and what the new workflow is to exit the print preview page, or if this is something that can be prompted to show again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
Developer reply ·
Hi there! Thank you so much for sharing your rating! If you would like to share any details about how we could improve the app or your experience using it, please do feel free to edit your reply here or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. - Natasha, Shopify Support
Excellent product but one major floor. Even through the brother printer 810 is listed on the Shopify Hardware store as a supported printer, you are unable to get a compatible size label which works with the printer. Response, do it manually, or buy another printer, a one different to the one sold in the Shopify Hardware Store!!!!! This is almost discrimrty against people in australia and selling the printer is misleading. How hard is it to add another label size? Hope this gets sorted but guessing it will not, as any issues seem to be ignored. Would love to type more but have to go off and start creating all my labels manually so don't have time to type any more. To add a response the the comment from Shopify. The model you have listed below takes the same labels as the model I have posted. I will be exstatic if you can tell me which 'Product Label', not shipping label, that can be bought in Australia, that will work in the printer and be compatable with this software. I have replied to your email but no response! Thank you again.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Brother 810 printer model is not listed as supported with the RBL app - please see that list here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer - and I'm only able to see the Brother QL Wifi Label Printer (QL-1110NWB) printer model as supported and sold in the Australian Shopify Hardware store. If you did purchase that printer from Shopify and were later told it was not supported, we can definitely investigate further for you. Please do feel free to reach out to us with your order number at any time via https://shopify.link/vRnL so we can take a look for you. Thanks! - Natasha, Shopify Support
Everything has worked fine until now, but for about a week the barcode generation page has not been updating to the “barcodes created” state. This makes the app harder and slower to use. What could be causing this bug?
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! It would be expected that you would get some indication that the barcodes had been generated. It would definitely be worth reaching out to our Retail support team so we can see if we can establish the root cause of the issue and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
Impossible to create a custom label, so you have to use one of the provided settings / eventually change your printer of labels...
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app does allow some customisation of the label content, but it would not be possible to customise a label size - that does require using a provided setting. Please do feel free to edit your review here to provide further context of what customisation options you would like to see and I can advise on whether what you need is possible or pass over any limitations as feedback to our development team for you. Or, please do feel free to reach out to us at any time via https://shopify.link/vRnL so we can take a look for you. Thanks! - Natasha, Shopify Support
App works well until I actually go to print the labels - then I get security messages saying the next page not secure and I cant progress
Developer reply ·
Hi there! Thank you so much for letting us know and so sorry to hear you've encountered an issue with the printing process! That issue may be due to the browser settings rather than the app, but to be able to advise further we would need to confirm the process being used and see the error message in question. Please do feel free to reach out to us at any time via https://shopify.link/vRnL so we can take a look for you. Thanks! - Natasha, Shopify Support
Very difficult to print label. Way too many clicks and now latest update has made it even more difficult to print or find out how to print lables using Zebra printer.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand the need for a quick and easy workflow when printing labels, and it would be great to get some further context on what you feel could be easier, or feels superfluous in that process. Please do feel free to edit your reply here, or reach out to us via https://shopify.link/vRnL so we can take a look for you and pass any feedback along to our development team. - Natasha, Shopify Support
Would be nice if we could move the barcode down a little and bold the price.
Developer reply ·
Hi there! Thank you so much for sharing this feedback! I completely understand that being able to move the barcode down, and bold certain fields on the label template would be a helpful option to have. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much! - Natasha, Shopify Support
I love this app and it would be 5 stars from me if it had just a bit more functionality. I would like to be able to add more product info to the label (why not any product field?) and have more flexibility in the layout of the label design. Really hoping some updates are in the pipeline. Please?
I want to increase the size of my fonts when using Zebra - 10010038 labels. Is there a way this can be done?
Developer reply ·
Hi there! Thank you for reaching out! The Retail Barcode Labels app itself does not provide a direct setting to increase the font size on barcode labels. However, you can customize the label templates within the app to adjust the layout and the information displayed. For more advanced customization, including font size adjustments, you might consider using a Dymo printer with Dymo Label software to print the labels, as this allows detailed design and that may include resizing of label elements including barcodes and text. We would advise confirming with Dymo directly to see if what you need is possible before doing so as they are best placed to confirm. Or you could use a third party barcode label printing app which offers that option. Hope that helps and please do feel free to reach out to us at any time via https://shopify.link/vRnL if you need any further advice. Thanks! - Natasha, Shopify Support
It's been good for printing barcode labels. The options of what to print seems very limited though. Only 8 product detail options and the barcode itself. Given the wealth of data held in product/variant metafields it would be great if this could be referenced too.
Developer reply ·
Thanks for the thoughtful feedback, and glad Retail Barcode Labels has worked well for your barcode printing. You're right that label content is currently limited to the set product detail fields and the barcode, so referencing product or variant metafields isn't available right now. It's a genuinely useful idea, especially given how much data merchants keep in metafields, and we'll make sure it reaches the team that works on the app. We appreciate you taking the time to lay out the use case.
This is not responding to my IDRP printer at all
Developer reply ·
Hi there! Thank you so much for sharing your feedback! The Retail Barcode Labels app can only be used with supported barcode printer models, please see a list here for reference: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported. IDRP label printers would not be supported for use with the app, which would be why your printer would be unable to print labels created there. You can purchase a supported label printer from your regional hardware store here - https://www.shopify.com/pos/store - or from a third party supplier of your choice (just make sure to verify the model name and number is on the supported list when buying from a third party). Hope that helps and do feel free to edit your reply here or reach out via https://shopify.link/vRnL if you have any further questions. Thanks! - Natasha, Shopify Support
La aplicacion funciona bien pero tengo un problema porque no aparece el precio en la etiqueta y tengo todo seleccionado para que aparezca pero no hay manera.
Developer reply ·
¡Hola! ¡Muchas gracias por compartir tus comentarios! Sería inesperado que, si el campo **Precio** de la plantilla de código de barras está desmarcado y se guarda la plantilla, el precio se siga mostrando en la etiqueta impresa. Captura de pantalla de la opción de precio para contexto: https://screenshot.click/16-23-16326-67465.png. Si el problema persiste, no dudes en contactarnos en cualquier momento a través de https://shopify.link/vRnL para que nuestro equipo de soporte técnico pueda revisarlo y buscar una solución. ¡Gracias! - Natasha, Soporte de Shopify
Not good. I used this app for almost a year. Suddenly none of the codes being generated are unreadable. Moving on.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! It would be unexpected that the app would suddenly have issues as described with readability. Please do feel free to reach out to us at any time via https://shopify.link/vRnL so our dedicated support team can take a look for you and work towards a resolution. Thanks! - Natasha, Shopify Support
Is there any way to hide the barcode number? Seems like I can only hide the barcode, but I cannot hide the barcode number. Please help.
Developer reply ·
Hi there! Thank you so much for sharing your query! In the barcode template, you should see the option to deselect the **Display barcode symbol** option, please see this screenshot as an example of that option: https://screenshot.click/16-07-17867-74143.png. Once that is deselected and the template is saved, both the barcode and the barcode numbers should not be displayed on the label when printed. Any issues with that process, do feel free to edit your reply here or reach out to us at any time via https://shopify.link/vRnL. - Natasha, Shopify Support
Update 3/27/25: This app is now creating duplicated barcodes numbers. When scanning products at the register, I have to choose which product it belongs to. Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.
Developer reply ·
Thank you so much for your review and feedback, and taking the time to do so! We understand just how important it is to have the process be quick and efficient for you, and I have passed this along to our developers. If the Retail Barcode Labels app doesn't meet your needs, you're welcome to explore some third-party options for creating barcode labels here: https://shopify.link/doJ5
If you are looking for 1.18 x .78 price labels on roll, they don't offer that size.
Developer reply ·
Hi there! Thank you so much for sharing your feedback! It is expected that only certain label sizes are supported for use with the app, a full list of which can be seen here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. I have gone ahead and submitted feedback to our development team to let them know that having the option of a 1.18 x .78 size label would be of benefit to you, and thanks so much for bringing that to our attention! Do feel free to reach out to us at any time via https://shopify.link/vRnL if you need further assistance! - Natasha, Shopify Support
eine einfache anwendung die ihren zweck erfüllt aber doch zahlreiche schwächen hat. in verbindung mit shopify und zebra drucker bleibt kaum gestaltungsspielraum. längere bezeichnungen werden bis zur unleserlichkeit verkleinert um in eine zeile zu passen.
Developer reply ·
Hallo! Vielen Dank für Ihr Feedback! Ich verstehe, dass aufgrund der Größe der Etiketten, die Sie mit Ihrem Zebra-Drucker verwenden, längere Produktnamen möglicherweise gekürzt werden müssen, damit sie auf das Barcode-Etikett passen, was möglicherweise nicht den Vorstellungen entspricht. Vielen Dank für dieses Feedback und ich werde es unbedingt an unser Entwicklungsteam weiterleiten. In der Zwischenzeit finden Sie hier - https://help.shopify.com/de/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#part-918f7cf5f7d275d4 - eine Liste aller mit den Zebra-Druckern kompatiblen Etikettengrößen, sodass Sie sehen können, ob eine größere Etikettengröße verfügbar ist, die Ihren Anforderungen entspricht. Ich hoffe, das hilft Ihnen. Wenn Sie weitere Hilfe benötigen, können Sie sich jederzeit über https://shopify.link/vRnL an uns wenden! - Natasha, Shopify-Support
My needs are simple for this. It would be nice if there was also a way to also add product metafields to the label. Like for showing a shorter name, or just product code. Otherwise, it seems to be alright.
It would be helpful if this app worked with special characters. also took a long time to figure out how to get it to work with the labels i have. there aren't enough presets for labels and the basic 1" x 2 1/8" label preset doesn't work. Edit 2023: App still works ok. A major issues i'm having is issues with duplicate barcodes because the barcodes are generated using the last 8 characters of the variant id but the variant id is 14 characters, so multiple product variants are getting the same barcode. Additionally, a major oversight is authorizations based on user type. At least there should be some sort of password input for replacing all barcodes. It would be a shame if I spent countless hours applying barcode stickers to all of my products only to have an associate mindlessly choose "replace all barcodes in my store" and render all the barcodes useless. This is functionality that needs to be implemented ASAP. EDIT: Started using EasyScan for fulfillment purposes and they also will generate barcodes using the unique 14 character variant ID. Uninstalling this app.
Developer reply ·
Thank you for sharing this feedback with us. Our team is constantly working hard to improve our app functionality so we’d like to look into this further for you. I’ve reached out to you via email to discuss your experience with the app so far, hope to hear from you soon! -Lizzy, Shopify Support
