Fox and Wolf
Spain
Reviews (3)
Disappointed. The app boasts that it can offer custom exchange rates but this isn't true unless you have the shopify plan or above - basic does not work. This is not explained anywhere. Communication with the developer is good, but it was such a waste of time... he had gone through everything, setting up the necessary coding etc, and 30 mins later then said I needed to upgrade my plan. I wanted this app as it said it would allow me to set custom exchange rates and would therefore not need to pay 50 usd extra on a plan. I would not recommend!
Developer reply ·
We are sorry about your bad experience with our app. And I would like to inform you that Shopify only provides custom exchange rates with higher than the basic plan and we have mentioned that properly. Thanks!
Works well, but the cost is too expensive for a small business like ours! I've had it integrated for months. As I say, it works well, but the cost!
Developer reply ·
Hey Fox and Wolf, We're sorry you feel this way about our platform. We are one of the cheapest in the industry given the value we offer. Compared to tools like Zendesk, Intercom, and Gorgias, we offer a lot more features at a competitive and affordable price. We're happy to discuss pricing with you if it's an issue, as we understand businesses in this Covid-era are struggling. Feel free to reach out to us if you have any questions or concerns. Thanks for the feedback!
Didn't work. Installed and we've had a number of abandoned carts and no one received the automatic email. I would not recommend it!
