← Merchants

Hoops Shop

New Zealand

Reviews (2)

★★★★★
Shopify

app stopped working , no response from developers , we can't take any orders until it is fixed Very disapointed My review stands, their idea of a short amount of time was 3 days of no communication and no fix. Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.

Developer reply ·

We’ve made every effort to contact this customer through multiple channels, but unfortunately, we haven’t received a response. While there was a small issue, we quickly addressed and resolved it. We're constantly working to improve our app, ensuring it becomes better with every update. We prioritize customer satisfaction and exceptional support. We even offer live support for 7 days to make sure all concerns are handled promptly. Best regards, Ed

on Textly: Product Custom Fields · 14 days using the app
★★★★★
Shopify

We were using another app that completely crashed on launch day, we never herd back from them so switched to Tepo! SO far it is great does exactly what we need

on Qikify Custom Product Options · About 1 hour using the app