Textly: Product Custom Fields
View in Shopify App Store ↗Reviews (62)
Ed responded quickly and got me helped out right away. Thankyou!
Excellent customer support over live chat and email. The team talked me through set up and when there was an issue, they resolved this and followed up within a few hours. The app gives me exactly the flexibility required for customised products. Reasonably priced and would definitely recommend.
não faz o que promete e não tem em português
Developer reply ·
We’re sorry to hear that the app didn’t meet your expectations and truly appreciate your feedback. We’ve tried to reach you through multiple channels but unfortunately haven’t received a response yet. The point you mentioned is actually a feature request rather than an issue, and we understand how important Portuguese language support can be for our users. Your feedback has been shared with our team and is being considered for future updates. We’re continuously working to improve the app and enhance the user experience with every release. Customer satisfaction is our top priority, and we offer live support 7 days a week to assist users whenever needed. Please feel free to contact us anytime — we’d be happy to help. Best regards, Ed Update: We’ve recently added Portuguese language support, along with improvements to make the app more accessible and easier to use for Portuguese-speaking merchants. We’d really appreciate it if you could give the updated version another try. If you experience any issues, please reach out to us and we’ll be happy to help. Best, Ed
Great support and very responsive team. I reported an issue by email the evening before, and the very next morning the team had already released an update that fixed the problem. Communication was clear, fast, and efficient. The app now works perfectly on our live storefront with subscriptions. Highly recommended.
güzel ve hesaplı bir uygulama. canlı destek çok hızlı. teşekkürler.
We have been looking for an app that will do everything that this one does! So far it has exceeded our expectations and have been able to cancel 3 other apps that we have to update each time we add a product that needed a custom order item. If in doubt please try them! Oh and customer service was super fast and easily fixed my issue!
Very fast respond on support-request! fast resloved. Thanks
Easy to configure. Customer service helped fix my issue within minutes. Happy with it and the price. Thank you
I have had it downloaded for a couple of months now and I have only had very minimal issues (made by me) and when I do, the support team has helped me step by step figure out what I did wrong. As of now I can say I am very satisfied.
Extremely quick response, and the solution worked right away! Very pleased overall, certainly value for money (and time!).
I asked for help and they told me they were going to solve it.. 3 months have pased and i dont know a thing from them
Developer reply ·
We reached out to you regarding the issue and we’ve been trying to get in touch through several channels but haven’t received a response yet. We’ve been working hard to resolve this matter and would really appreciate it if you could please check your email at your earliest convenience. Thank you so much for your time and understanding, Ed.
Great app and really easy to use. I use this on two of my sites for personalised products. Customer support is also perfect and very quick to assist with minor setup issues. Thank you
Reached out to the dev team to update a feature on the cart and they were very prompt and helpful. Resolved quickly. Deleting a paid add-on on the cart will now remove the personalized field details from the product (it used to leave it on the product, which led to confusion during fulfillment). Great service. This is a very useful app for us.
Update after nearly one year: still 5 Star!!! This app has been invaluable to my business and works flawlessly. Support has been great and very responsive. Highly recommended. _________________________________________________________________________ So far, this has exceeded my expectations. Compared to the app I use on my 'legacy' shop, this feels fast and well done. I needed a few more features and tweaks and the responsiveness of the team was amazing. What was beyond expectations was that they actually delivered- within days. Amazing. I am going live now and will update my review after a few weeks. If it is still as strong, I will also switch my other shop to this app.
very supporting app, easy to install and very good support.
great app, very easy to use - plus the technical help is super quick
Ed was very helpful during the set up phase of using this app. This app is easy to install and works as it should. Thanks ! 5*
This app has been very helpful to customize my shopify website. Also good tech support.
We are very pleased with the app, which covers our needs for personalization. Also have to mention the great service provided by the support team - they solved our tweak requests within hours, and also followed up to check if everything was working properly.
Die APP ist sehr gut und einfach einzusetzen (man kann jetzt auch eigene Felder für jede Sprache einsetzen). Der Support ist super und sehr bemüht zu helfen!
Incredible customer service - I did not understand and they sent me a screenshot to help my graphic mind. They answered all of my questions!
Easy to use and helpful support! Update: I had a chat with the support and requested some additional features. A few days later these features were added in the admin section, ready to use! Thank you!!
This app is fantastic. The help function is the best I've used. You chat with an actual person who is so good at explaining how to get what you want from the app. There is so much more to this app than I realised when I bought it.
app stopped working , no response from developers , we can't take any orders until it is fixed Very disapointed My review stands, their idea of a short amount of time was 3 days of no communication and no fix. Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.
Developer reply ·
We’ve made every effort to contact this customer through multiple channels, but unfortunately, we haven’t received a response. While there was a small issue, we quickly addressed and resolved it. We're constantly working to improve our app, ensuring it becomes better with every update. We prioritize customer satisfaction and exceptional support. We even offer live support for 7 days to make sure all concerns are handled promptly. Best regards, Ed
Code Mate helped us create custom fields easily within our landing page to capture important information custom to our brand, making it easy to work with and export data!
This is a super helpful extension – works really nicely and the team are very helpful with any support needed!
The app is working fine and the support is good! thanks!!
Just started using the app. Wasn’t exactly what I needed but close, reached out to the developers and they we SUPER helpful in getting me setup the way I needed. Great customer service!
This app is amazing, simple to use and has many specifications. Super impressed with customer support for helping to fix the app perfectly for my store. When my store had special needs, they attended to my request which i am very grateful for. I highly recommend this app to anyone who needs custom fields. Do not hesitate!
Diese Textfeld-App ist die Lösung für viele Probleme die beim erstellen eines Shops auftreten. Meiner Erfahrung nach brauchte ich ein Textfeld damit die Kunden einen Wunschtext reinschreiben können um die Produkte zu personalisieren. Diese App ist dafür bestens geeignet und erfüllt alle Erwartungen die ich an Sie hatte.
This is one awesome app! Its simple to use and has worked to my specifications perfectly. I would suggest this app to anyone needing custom fields on shopify. This company has been there for my every need and have gone above and beyond for me. You will not have to be concerned about support; they are readily available.
The app is really good. I have already used it in my previous store and I think it is a must for customizable products that require custom printing or engraving. I have tried several similar apps, but the others did not have as many features and such a wide simplicity. Recommended :)
Very simple to use, exactly what I needed: simple custom fields. It would be even better if I could add conditions
Developer reply ·
Thank you for your review. The conditional logic has been added to the application and can be used now. Please let us know if you need assistance. Best Regards, Ed
Fantastic, gets the job done. Simple field creation, and they show up just fine on the check-out invoices. Works straight out the box. Only 'complaint' is the cart shows a reversed order of the product form, haven't found a way to rearrange, but it's not a deal breaker. Nice job!
"Extremely satisfied with the service. Experienced an issue, but it was promptly addressed. The application is fantastic and completely free. Would highly recommend it to anyone. Rating: 10/10."
I really love this app! Super easy to use! Their support team is extremely helpful when it comes to taking on feedback as well as finding out solutions to any problems. The response is pretty much immediate! Thank you.
Excelente servicio al cliente, Ed me ayudó a resolver el problema que no aparecia en mi tienda (Con tema Legacy). Muy rapido y eficiente.
Very nice developer and customer service. Asked for a layout change due to we are having legacy theme and they will change for us free of charge.
Absolutely amazing! Everything works perfectly. Even better than I expected. Sooo easy to set up too! Excellent support too.
Very instant and helpful support! Useful app with all the customizations we need.
Very pleased. Has an issue and it was dealt very promptly. Great app and totally free. Would recommend to everyone. 10/10
First of all: AMAZING support! I started trying out the app and was immediately contacted by Ed from support team, who helped me with my specific need and even asked if there was some specific feature that I would like to be added. The feature I asked for was implemented in less than 24h (being able to validate the text field with a regex), how cool is that? If the product you are selling need some customization or if you need to gather some additional info from your customer in order to customize the product or delivery, this app will definetely help you out! I'm giving only 5 stars because it is not possible to give more.
Very interesting app. Strong point is the team definitely. Very quick in responses and extremely willing to improve their service according to your needs. I never leave reviews but I was very impressed with the willingness to help and customize the app based on my request. I fully recommend the app.
