Mom and Pop Gift Shop Inc.

One of the big problems in E-comm has been people send others gifts and unless we manually printed the message to a card stock printer and stuffed in the box the gift recipients would call us to find out 1. why they got something they never ordered. 2. If its a gift who is it from? This is more of a problem in drop shipping as we don't pack our own boxes! Gifted presents a very simple, easy to install and configure app that the giver fills our their name, their email, the recipients name and email. Then selects the occasion and write their own note! Best of al it can be sent when the order is complete or scheduled for a specific date! The support is top notch if you need it and I had some questions they were very happy to help me with and the price is more than fair! No more angry phone calls about why they got it, or who sent it to them :) Well Done Gifted, and the emailed gift note looks good too!

The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app. After a few minutes with Catherine in support she got us our result. Thank You!

Has great support from signing in and the menus seem to be very easy to navigate for this complex part of software development.

Issues with the app I needed support on were for importing product lists from AliExpress which it will not do as a complete list but only 1 at a time. Without getting the product to Shopify I’m in tough shape but I got some work around. There also is a push to FSer button Crome extension to push products that only works on PC’s but not iPads using Chrome. They need to work on this!!! As to support… We all need help and support in our lives when encountering new things and new processes and I am pleased to report that I’ve received both from Shopify Support gently guiding my journey between AliExpress, DSer, and Shopify as each piece connects and changes in one can affect the other. My chat support agent was Eden who was both extremely knowledgeable and best of all patient with me to a fault. Giving credit where it is due… If you happen to get Eden when you need support you are in great hands!