GLASSGUARD AUSTRALIA
Australia
Reviews (7)
Really easy to set up tiered discounts, which is exactly what we were looking for. The UI is simple and easy to understand. I had a couple of questions regarding positioning on our website and had a call with Boomika, who was incredibly helpful and kind. She answered all my questions in just 10 minutes. Would definitely recommend! :)
Developer reply ·
Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.
So easy to set-up! And the most helpful customer support team who was there, ready to answer any questions I had along the way! Highly recommend, thank you :)
Developer reply ·
This made our day! 😊 So glad the setup went smoothly and our team had your back. Means a lot! We're always here to help your brand grow! 🚀 Melissa Co-Founder
Such a great app! It’s easy to use and does exactly what we wanted for product upsells. The support team has been amazing too! Both Samuel and Shammer have been so helpful! They have helped with customisation and always respond so quickly. I’m still amazed at how simple it’s been to set up our very specific deals. Thank you!!
We’ve had an excellent experience using this app. Integration was seamless and it’s made a huge difference to our operations. It has significantly reduced the number of customer support requests we get for order changes, while also cutting down on address validation issues. One of the biggest benefits has been giving customers the ability to correct their address post-purchase, which has saved us a lot of time and avoided unnecessary delays to fulfilment and reduces RTS. The upsell feature has also been a great addition, it’s helped increase basket size and average order value in a really natural way. On top of that, the team behind the app have been fantastic to work with, always responsive and supportive whenever we’ve needed assistance. Overall, this app has added real value to our business and we highly recommend it.
The customer support from Reconvert was incredibly helpful and efficient. They quickly identified the issue and provided clear guidance to resolve it. Their support was professional and knowledgeable, making the whole process smooth and hassle-free. I really appreciate the quick assistance—thank you!
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting away!!! $$$$ Always here for you 🖤 Avraham Customer Success Director ReConvert
Laurence has been so incredibly helpful with answering every question I've had regarding Loox! He has replied to every email so quickly with really helpful advice regarding all my questions with suggestions on best practice. :) Thanks Laurence!