Marquisa
India
Reviews (6)
Extremely poor service. Our RTO refund for orders from May is still pending, and the case raised on 7 August has now been pending for nearly 2 months (around 60 days). Support agents keep passing the issue around and wasting our time instead of solving it. May orders, 60+ days pending, and still no refund — completely unacceptable service. GoKwik management seriously needs to look into this.
What I liked most is how lightweight the app is. We were worried about site speed, but Kefi didn’t slow anything down. Installation was straightforward, and we had swatches live within minutes. The interface is simple and easy to manage.
After trying a couple of loyalty tools, this one felt the most practical for our needs. The interface is clean and easy to manage. We didn’t need a developer to get it running, which was a big plus for our team.
third class support if you have Ecommerce Business Please do not use this Platform.
The upsell placement in Slide Cart feels natural—doesn’t scream “buy this!” at customers, which we appreciate.
Developer reply ·
We’re happy to hear the upsell feels natural and fits seamlessly with your store! Creating a subtle experience is exactly what we aim for. Thanks so much for sharing your feedback.
