Koko Black Chocolate
Australia
Reviews (4)
Checkout Components app has made Shopify checkout updates and addition of elements (upsell/cross-sell, seasonal shipping notes and everything in between) a breeze. Zero dev required. Conditional, rule based warnings and alert styles, ability to swiftly add marketing campaign creative: piece of cake. Recommended for anyone from lean ecomms/digital teams to larger organisations. The robustness of the app made for an especially smooth migration to checkout extensibility (and a bug-free UAT on the way). Very much looking forward to future feature enhancements from this excellent and key addition to our tech stack.
Developer reply ·
Thanks so much for the thoughtful and detailed review! We’re thrilled to hear that Checkout Components has made checkout customisation smooth and scalable for your team, from upsells and seasonal notes to alerts and creative. It's great to know the migration experience was seamless, and we’re excited to keep evolving the platform based on partner feedback like yours. Looking forward to supporting even more success ahead!
Rating both the app and the support provided by Omnivore! Our experience with Omnivore so far has been nothing but positive. The app was easy to install and configure in our Shopify environment with the Omnivore platform one of the cleaner and more intuitive to use once you get under the hood. Given the complexity of the Amazon marketplace itself, Omnivore have been a great partner to support the business dipping a toe into the water. Knowledgable, patient, swift to respond and a pleasure to work with - a true partner. As one of the most competitive on the pricing front, all of the above speaks volumes as to why Omnivore comes so highly recommended by peers.
Straight forward implementation and integration with existing Shopify Plus tech stack, ability to ingest or import tickets, macros etc from another platform and around the sun support that is truly second to none...what's NOT to love?!? Suspect we'll only be dipping our toes in the water as far as using the full suite of functionality but Gorgias allows our currently small team to ably handle enquiries, with room to grow. Highly recommended.
Developer reply ·
We so second that! 👍 It's highly rewarding to learn that you're genuinely satisfied with our platform and everything we're offering. Make sure to enjoy this journey and get used to this level of service, as we'll do our best to live up to your expectations in the future as well. ⭐️
Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Developer reply ·
Good day to you Koko Black Chocolate, Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you. All the best, Sam Free Gifts - Customer Support Team.