DrawDadDraw LLC
United States
Reviews (5)
So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.
Ayushi was very helpful with upgrading quote at initial setup. So far the setup seems very easy and intuitive.
Integration wasn't so swift. Ran into issues with syncing products, and had delays. Lots of accounts and settings to be configured manually just to try to get things to try to carry over; that some people need to install third-party apps for in order to integrate easier. Whatever these other apps are doing "SKUIQ, Silk Connector, etc" are doing seem to be integrating much easier than the default app and maybe TT Dev team can learn some of those features to try to make this app more streamlined.
Had a great conversation with Jon. He was excellent with assisting me with questions I had about the app. Thank you Jon!
Developer reply ·
Thanks for the awesome review! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. Best regards, Kevin
Product reviews so far seem great. Had an incident where an archived review got stuck; but support was swift and the technician, Ben, was very quick with noticing an issue and clearing it within the backend. Not entirely sure what is the cause of that and maybe something for dev to look into; but overall, the App seems to be working as intended so far and the orphan review is no longer appearing on my page. Thank you Ben!