Mitch Dowd

We have partnered with Omnivore for over five years, connecting Mitch Dowd, Russell Athletic and Jockey brands across Amazon, eBay, THE ICONIC, Kogen, Myer Marketplace. Throughout this time, their platform has proven to be reliable, scalable and instrumental in supporting our marketplace growth. A special acknowledgement to Debbie Anderton, whose expertise in Shopify and marketplace integrations is exceptional. Her technical knowledge, commercial understanding and ability to resolve complex challenges have been invaluable to our business. I would also like to recognise Simon and Garth, who have consistently gone above and beyond to support, train and educate our team whenever needed. Their responsiveness and willingness to share their expertise have made them trusted partners rather than just service providers. I have no hesitation in recommending Omnivore to any retailer seeking a dependable marketplace integration partner. Their technology, knowledge and customer support are second to none. Bharath Ecommerce Manager, MDD

Excellent insights and great support team We’ve been using RetentionX across multiple brands, and it’s been a game-changer for understanding our customer base, AOV and CAC. The dashboards are intuitive, and the insights around repeat purchase behaviour, CLV, and segmentation have really helped shape our marketing strategy. Allie's support is also brilliant - responsive, knowledgeable, and always willing to guide Mitchdowd through setup or deeper analysis. It’s one of the few apps that actually delivers meaningful, actionable data instead of vanity metrics. Highly recommend to anyone serious about growing their eCommerce business. - Bharath (Ben), Mitch Dowd Brands Australia (Russell Athletic, Mitchdowd, Jockey AU) Thank you so much for your amazing review! We are so thankful for your support and thrilled to hear you have found so many impactful insights for your business. We appreciate you giving our support team a shout out as well. We are excited to continue collaborating together to help you reach your goals!

Really easy-to-use software—especially handy for analysing long-term customer value. Shopify actually recommended it to us, and I’m glad they did! Big thanks to Mark as well for helping set up the reports and templates we can now use going forward.

Amazing support team.

amazing support, had site up in no time with tracking online with no fuss. extremely helpful and highly recommend.