PetScy

We’ve been using The Fulfillment Lab for the past 6 years for our pet supplement business, and they’ve been an outstanding partner every step of the way. Their pricing is fair and competitive, but what really sets them apart is the personal experience they provide. As a business owner, you need quick responses and real support from your fulfillment team because every single day counts. The Fulfillment Lab consistently delivers on that. When questions come up or adjustments need to be made, their team is responsive, proactive, and easy to work with. It never feels like we’re just another account. They understand our business, care about our customers’ experience, and move with urgency when needed. That level of service is hard to find in the fulfillment world. Highly suggest The Fulfillment Lab to any growing brand that values reliability, communication, and a true partnership.

We utilize REBUY for our Pet Supplement brand. We've seen large ROIS and consider this APP a must. DEF Recommend

I turned this on and cant keep up with the review responses. Note, I was unaware that it would send out "BONUS" reviews to the previous two months of order. This led to a ton of reviews but also to customers calling thinking that we sent them out a new order. Overall, I have been happy with the product. Im still on the free plan and maybe available once I pay but it would be nice to eliminate a negative comment response. If they pick a unhappy smile face then it ends. Customers will reply to the negative section and expect that to be proof that they edited an order. Second, would like to set based on date. As a subscription business Id like to send customers that have been on for Day 35+.