Top Shop Premier Maltby

Works perfectly, progress notifications as well. Support replies instantly! Amazing for a free app. Changed rating from 5* to 3*, recently we have had a lot of problems, sometimes free gifts were being charged, sometimes the pop-up stopped working. The support have tried to fix everything and replied instantly, however the issues are too many. If you use the app by itself it may work flawlessly, if you use this app with other discount apps, it has problems.

They provide both the hardware and software for printing orders/receipts . You can use your own printers or just order from them. Their software has solved a big issue for our corner shop, we needed something that connects to Shopify and automatically prints a reciept in the shop whenever an order comes through. This prints off the customer details like mobile and address, and what has been ordered. This way our staff in the shop can quickly pack and deliver locally without needing to access Shopify. There's quite a few customisation options on the receipts as well.

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

App itself is good, however the pricing model is bad for anyone that is running a retail store, stores with high turnover and small profit margin will suffer great expenses from the percentage based success fees. It takes the total cost of the app easily above £80 per month for us. They need to remove or reduce the success fees.