The T-Shirt Bakery

I installed this app on my Shopify store, but unfortunately it didn’t work properly (or at all). I initially reached out through the support tab within the Shopify app and didn’t receive any response. A week later, I tried contacting them via the email listed on their website, but that email address doesn’t even exist. It’s frustrating when you’re trying to use a tool and can’t get any support, especially when there’s no clear way to get in touch. That said, I’m still open to using the app if it can be made to work. If someone from the team is able to get back to me and help resolve the issue, I’d be happy to update this review.

We came to Smile.io feeling stuck on API access and worried we couldn’t promote our Bakery Rewards balance in Klaviyo. Ezra responded quickly, listened, and solved the problem with a pragmatic offer to add a complimentary Klaviyo integration slot. He shared clear guidelines, set expectations, and even said he’d advocate internally on pricing —precisely the kind of ownership and empathy you hope for in support. Implementation has been smooth, and we can now encourage our customers to focus on loyalty-led value rather than one-off discounts. Smile.io went from “nice idea” to a genuine partner because of Ezra’s help—five stars from The T-Shirt Bakery.

I don’t usually leave reviews, but Fish Wishlist absolutely deserves one. The app works exactly as described — simple, reliable, and effective. What really stands out, though, is the outstanding customer service. Martin, who assisted me, couldn’t have been more helpful in getting everything set up and tailored to suit my store’s needs. Response times were fast, and they even followed up proactively to check in ahead of my website launch. Brilliant support and a great app — highly recommended.