Natalino
United Kingdom
Reviews (3)
Great, nifty app. Perfect solution for letting customers know their message was received and being able to format the email so that it fits in with the rest of our aesthetic. Support is very quick and helpful. Cheers!
Contrary to many reviews here, the support we received was minimal and slow. We weren't able to get any customisation work done due to the development team being 'fully booked' for the foreseeable future. A pity as I think the app is otherwise pretty nifty. Nathan
Developer reply ·
Hi, Thanks for your review. I have built this app with it's specific features and have been offering it for over 2 years, adding new features by all feedback we get. Unfortunately some requests are really custom requests which is not a one size fits all solution and will require custom work which is also dependent on the specific theme you are using.. Since we are only a team of 4, working on adding new features to our apps and improving the overall experience we try to be clear to every customer with requests. If we can do it within 30 minutes we will always do it, but when it takes 3-4 hours of work minimum we need to plan for it and send a custom offer. we are always happy to brief any in house developers and offer support that way, to decrease your wait time.
Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up. Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML. Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.
Developer reply ·
Hi, thank you for taking the time to review Now Back in Stock - we really appreciate it. It's good to hear you're seeing the value in the app, both from a manufacturing planning perspective, and hopefully also through additional sales. Kind regards Eastside Co
