SC Back in Stock Notify Me
by Shop Circle · launched
View in Shopify App Store ↗Reviews (176)
Great support and easy to use.
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate the support you received. Your satisfaction means a lot to us, and we're here to help anytime you need assistance. Best, The Shop Circle Team
Attentive, quick to reply & action - always understand our needs. App works great too.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that you find our team attentive and quick to respond to your needs. It’s also fantastic to know that the app is working great for you! Your feedback is greatly appreciated, and it motivates us to keep enhancing your experience. If there’s anything else we can assist you with, please feel free to reach out. Best, The Shop Circle Team
The support is very good!
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our support team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. If you have any further questions or need assistance, don't hesitate to reach out. Best, The Shop Circle Team
Developer reply ·
Thank you for taking the time to leave a review. We’re truly sorry to see that your experience didn't meet your expectations. If you're facing any specific issues, we encourage you to reach out to our support team, as they would be happy to assist you. Your feedback is important to us, and we appreciate you sharing it. Best, The Shop Circle Team
Easy to use and effective
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you find our app easy to use and effective. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. If you have any further suggestions or need assistance, feel free to reach out to us. We appreciate your support! Best, The Shop Circle Team
Developer reply ·
Thank you for your high rating! We’re glad you had a positive experience with our app. If there’s anything specific you’d like to share or if you have any suggestions for improvement, please feel free to reach out to our support team. Your feedback is important to us! Best, The Shop Circle Team
Works as expected, the support is prompt and helpful!
Love this app! easy to use and install also generates us sales. we also use it to tack customer needs.
Developer reply ·
Thanks so much for the support! It’s great to hear our app is working well for you.
We've been using the app for about a year now. so far so good.
Developer reply ·
We truly appreciate the 5-star review! Your feedback helps us a lot.
So far the app is exactly what we need. Very simple and easy to use. Right now we are on the Free plan just to see how it works, however when we get our next big shipment in we are thinking up moving up to a higher plan. Thanks!
Developer reply ·
Thanks for the amazing review! We're so happy you're having a great experience.
Awesome customer service. Best ever! Lina was so patient with me and solved all my issues by requesting a collaboration on my behalf—I hardly had to do anything. I’ve never experienced customer service like this. Truly first-class. I made the right choice choosing SC Back in Stock.
Magnífico soporte y atención al cliente. Segmedina solucionó la incidencia que teníamos y su implicación fue excepcional
Developer reply ·
Thank you for your kind words! We're delighted to hear that you got exceptional support and the issue was promptly resolved. Kind regards, The SC Team
it works well and support is quick to respond if there's a problem.
Developer reply ·
Thank you so much for your kind feedback! We're glad to hear everything is working well and that our support team could assist you quickly. Kind regards, The SC Team
Assistenza clienti impeccabile, veloci nel rispondere e molto gentili. L'app funziona molto bene, semplice da usare ed efficace. Ovvio, come qualsiasi cosa possono migliorare, ma comunque nel complesso è un ottimo servizio. Lo consiglierei.
Developer reply ·
Thank you for your kind words! We're happy to hear you're enjoying the app and appreciate your suggestions for improvement. Kind regards, The SC Team
very helpful team, app is extremely user friendly, great app
very good cs & tech support even I am just a free member, Help me to solve my problem at store
Developer reply ·
Thank you so much for your kind words! We're really happy we could help with your store issue, and we're always here to support you! Kind regards, The SC Team
We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.
Developer reply ·
Thank you for the fantastic feedback! We're thrilled the app meets your needs and that our support team made such a great impression. Kind regards, The SC Team
Works as it says and ensures customers are automatically notified when items come back into stock. Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.
Developer reply ·
Thank you for the wonderful feedback! We're thrilled it's making a big difference for you and that our support team has been helpful. Kind regards, The SC Team
They don't integrate with category level, no one is going to click a product that says out of stock on category level.
Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?
Developer reply ·
Hi there, We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged. We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened. Kind Regards, Th SC Team
The free version has a lot of functions including multilanguage which is very nice. It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.
App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.
Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!
Developer reply ·
Thank you for sharing such a detailed and positive experience! We're delighted Tarik and the team could provide the support you needed to create a widget that perfectly fits your brand. Kind regards, The SC Team
App works great. had small issue after update, and support helped me straight away and very friendly!
Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.
the customer service person Deepa was very helpful and solved my issue and answered all of my questions.
loveed the guy i mean he helped in the best way possible really great guy
I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!
Great app, excellent support from Segmedina with integration.
The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.
Developer reply ·
Thank you for sharing your experience! We're glad the app supports your business needs and that our team could assist you promptly when needed. Kind regards, The SC Team
Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship. Cannot recommend highly enough. 2.8.2024 Tarik AGAIN! Was incredibly helpful in guiding us through possible changes to emails. Also extremely knowledgeable and is in the process of helping us correct what subdomain the emails are sent from. Truly the most helpful person i have come across in the company. He is an asset to the company.
The app has worked great for me over the years, and the customer service has been amazing!
The installation of this app was quick and easy. I don't have a standard Shopify theme so it required some coding to be done by the SC team, they did it quickly, efficiently and asked me every step of the way if i was happy. I couldn't recommend the team and the app enough.
Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.
Easy to install and setup. For startup business, free plan subscription is great. Customer Service is quick in responding and resolving your queries.
Very clear easy to use and a wonderful thing to be able to offer to our customers
Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day. Easy to set up and translations available for the widget is a plus, [edited] and they even added a translation option for emails per my request. I previously gave 4 starts, but was now able to change it to 5, since the customer support is beyond great and they even added the missing features I was hoping to have.
Tarik was VERY helpful and made the intergration so easy!
Great customer service! Went above and beyond and added a custom CSS to my site to make things more effective.
Adna was super helpful and set up our back in stock alert for us really quickly, thanks a lot!
Not so much experience yet with the app itself, but have to point out the excellent,professional customer service team! Had quite some changes to adapt the app to our shop and how it appears in the frontend and everyone I was interacting was so so helpful, quick and nice! Thanks again!
Deepa was helpful and accommodating, great customer service, would highly recommend!
One of the best apps I've come across on Shopify. Ticks all the boxes for alerting customers for products that are back in stock. I had a technical issue as i didn't know how to set it up. The team responded very quickly to my message and they resolved the issue for me within minutes. Highly recommend to anyone looking. Such bonus perks on their plan setups
L'app è molto valida e l'assistenza è presente e celere!
A simple and functional back in stock app. I received support from Segmedina on the helpdesk and found her advice to be clear and concise. I have found helpdesk to be prompt and useful on previous occasions to. Would recommend.
Super support. Special thanks to your exceptional product manager Tarik, he was very knowledgeable, clever, and patient. Fixed the issue within a few seconds. Highly recommend SC products.
Great experience with Segmedina that helped me even on a sunday. Would be great if we could push a bit more design customization !
I was in a real lurch as a product on my site got some unexpected press and we sold out of it quickly. I needed to get a Back in Stock notification up quickly - and on a Saturday - and Muaza got back to me very quickly, helped me get it installed and looking beautiful with speed and kindness. I am very impressed.
This app does what it needs to do and the support from Sela the product manager has been great when we needed it! Would recommend if looking for a restock notification app that supports both email and SMS.
Sela the product manager helped me and I am excited to use Back in Stock and check out other products from SC!
Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!
Easy to install and good customer service. Product Manager Tarik was quick and helpful!
Product manager and the development team did custom work for me and I am really excited to use the app!
I've had this app for a few years and it works great. I've only had a minor issue when updating my store theme but the developers are very responsive and they resolve the issue very fast.
Support has been very helpful. I am really impressed with customer support. Quick to answer and all questions were answered. Very friendly
Awesome app! I had some minor problems, but after a quick video consultation with Tarik, the application was fixed and works as good as before
This has to be the best app for restocking alerts and many other useful features as well. Simple, easy to use, and most of all straightforward. I just had a call with the Product Manager Tarik Selimovic and he has helped me solve a small issue on the app. I have been using the app for years and having direct contact to the Manager is amazing. Because of this, I will definitely check out more applications from Shop Circle.
Haris is amazing! He instantly understands my vision and assisted me and did all my work for me, saved my time, he helped me with other apps too. He is really sweet. Thank you so much!
Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info. The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing. Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!
The Back In Stock app is fantastic! It has become an essential component of our business operations. Its simplicity and user-friendly interface make it a breeze to use. We've relied on it for the past three years without a hitch. Recently, when we updated our shop theme, we encountered a minor issue and had to reach out to the tech team for assistance. I must say, their support was exceptional! They were incredibly helpful and swiftly resolved our issue, ensuring minimal disruption to our operations. Kudos to the team!
I've had this app for years. It has been very helpful in increasing sales and decreasing emails. The app stopped working in my theme. I was able to get quick support via video chat. They showed me exactly how to fix it and offered to fix/customize my customer experience. Tarik and Anes were very helpful.
We have been using this app for several years now and works great! Support is quick and very helpful.
Absolutely exceptionally customer service - my product manager Tarik Selimovic went above and beyond to ensure the app would work with my stores slightly older themes. The integration looks great and we had customers inputting data within minutes. Im looking forward to seeing the positive impact on sales I will no doubt experience
Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.
Developer reply ·
Hello there, We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for! However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights. Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say. Best regards, The Shop Circle team
great app support so far from their product manager. thank you so much!
Developer reply ·
Hello! We're thrilled to hear that you're happy with the support you've received from our Product Manager—thanks so much for the 5-star review. At Shop Circle, we always strive to provide top-notch customer service. We appreciate your positive feedback, as it helps us to ensure that we continue to meet our customers’ needs effectively. Should you have any other comments or suggestions, feel free to share. Thank you for being a part of our Shop Circle community! Best regards, The Shop Circle Team
Great service! The problem was resolved quickly and efficiently! I recommend
Great support and pleasure to work with. 6 Stars from us.
Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your back in stock notifications.
Great app that actually works! I've tried several similar apps, but this one is the first one that actually worked. It has alot of customizations and it's still very simple to set up! Support was very helpful with a design request that I had. Definitely recommended.
Very helpful app to drive sales by informing customers when an item they want is back in stock after being sold out. Tarik was very helpful and always available with prompt responses to any of my inquires.
Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!
Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente
In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business. Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability. The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue. In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs. The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on. Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly. In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.
This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.