FootClothes

Had a question and the customer service answered thoughtfully and pushed through a patch within hours. App support is literally worth its weight in gold.

For context, I spent over a decade in software engineering. I used to write big data streaming cloud applications in Java, and this app lets me accomplish so much in our shop because of the super-flexible custom actions. I can run GraphQL queries and mutations and do as much as Twig will allow - which sometimes isn't as much as I want, but the support team is unbelievably helpful when I run into a problem. They are prompt to respond, clear in their communication, and so knowledgeable. We have a small team and we literally could not succeed like we do without Arigato automations.

Esther was very helpful in getting my store a little faster and offered advice for next steps I can take. Thanks!

I downloaded every app in the app store looking for one that would autofulfill bundles for me, split into line items, and not double shipping weights, while calculating inventory accurately and let me tell you - THIS IS THE ONLY ONE. IT'S THE ONLY ONE THAT WORKS. Harold, the developer, is a godsend. I sent him and email about the feature I would like to see, he coded it and had it up in the app in 3 days with personalized communication the whole time. If you have any questions, he is so helpful, and if there's a feature you don't see in the very simple interface, like the line items splitting in orders, he will just add it for you. You just need to accept some access permissions and send him an email. THANK YOU HAROLD. 100% hands down recommend.

First of all, five stars because it's the ONLY APP that unbundles orders correctly. I installed like 20. Here's what could be improved: The interface is not... really... good. It's a little clunky and not obvious how to get around and what things mean even though there is an explanation. However it only took like 5-10 minutes to figure out what was going on, and I consider myself tech savvy. I will be using this app because literally it's the ONLY ONE that does what it needs to and that is worth so much right now. My accountant will thank me. There's a lag and you have to manually sync inventory to shopify and back. I don't think the ability to edit all of the product information within bundleup is necessary - just the bundle component. It wouldn't sync price from Bundleup --> Shopify right away for example. The unbundling order features and inventory adjustments would be much better if they ran on a tighter schedule than 10-15 minutes. Especially because we have a high volume of orders on certain days and that would be enough to throw it off - ESPECIALLY with large quantity wholesale orders. I really do wish this was a faster or immediate sync like I've seen with other apps' inventory features. At the end of the day, waiting an extra 20 minutes to fulfill a last minute order is kind of annoying, really. That being said though, you guys accomplished something literally EVERYONE ELSE COULD NOT and I applaud you for that. Custom bundles would be an amazing addition - but obviously not docking you for something you didn't even claim to have.

They are great at communication and the app works flawlessly. I've even signed up for their other apps! So excited to be working with them.