Wholesale Pricing Discount B2B
by Wholesale Helper · launched
View in Shopify App Store ↗Reviews (741)
Very quick response time and resolved our issue seamlessly. Thank you again!
We have used Wholesale Pricing Discount B2B for many years and it is a great app. Anytime we have had issues, support has been very helpful!
Covers all our needs and then some. Very responsive and willing to help beyond the typical scope of most third party apps we've worked with otherwise. Appreciate the constant quick assistance with our continued business growth.
fast customer service and response time. The app works perfect for my store.
Daniel was super helpful! The whole team helped us resolve our issues and customize to fit out needs.
At first the app wasnt the best with the integration taking a long time but it ended up good.
Karla and the team provided us with excellent customer service. Our query was handled with great professionalism, and we received outstanding support throughout. We really appreciate their help and assistance. Thank you so much, Karla and team!
Amazing customer service! Abdullah has been helping me a lot and made the entire experience seamless. Highly recommend!
This app has been a game-changer for our online store. Setting up wholesale pricing and volume discounts was quick, intuitive, and seamlessly integrated into our current theme. It works flawlessly for our logged-in B2B customers without impacting the retail experience. On top of that, their customer support team is exceptionally responsive and helpful whenever we have a question. It has made managing our wholesale channel effortless and professional. Highly recommended! Todo el apoyo y soporte es en inglés, pero honestamente es una aplicación muy fácil de usar. Contestan rápido en caso de que tengas dudas.
Customer service is absolutely great! They helped set up the app and also they have answered to some custom requests I have made. Always very kind and available. The app works perfectly, it allows me to have my discount groups, to set spectific discounts to specific products and to have net terms available. A huge thank you to Abdullah who was always there ready to help.
Product works as promised. We have had issues with our template due to another application and the support staff has gone out of their way to clean things up and get us functioning. Product is great and support is OUTSTANDING!
The whole team is professional, quick to respond, and incredibly helpful when problems arise. The app is working exactly as we want it to with ability to create custom discount groups, net terms and more. We couldn't be happier with the team and the functionality.
Using this to run a wholesale business - support staff is very responsive and have helped me personalise the look of my wholesale section.
Developer reply ·
Thank you for the kind words about the team! Every store is different, so personalising the look of your wholesale section is something we're always happy to help with. Glad we could get yours just right. 😊
A special thank‑you goes to Abdullah and his dedicated support crew. Incredibly responsive and deep product knowledge even outside therer own app, helped me with a figma design template to match the wholesaler sign up landing page. I highly recommend the app and the support crew taking care of the customers, five stars! As always when you need Abdullah's help if you change or add something to your store theme, he always helps to address issues that might come up. still five stars and always of great help. Much appreciated
Developer reply ·
Fast job + Great work is our aim <3 So happy you now have B2B ordering for your store with payment terms! Let us know if you need anything in the future. - Wholesale Helper Support Team
e've been using Wholesale Pricing Discount alongside a number of other apps on our Shopify store, and the support has been consistently outstanding. Shanna recently helped us with a new theme update that required several tiered pricing adjustments and custom display changes. She was responsive, knowledgeable, and worked through every detail until everything was functioning exactly as required. What really stands out is the consistency of the support team. Every time we've needed assistance, they've been quick to respond and willing to help with custom requirements rather than just providing generic answers. The app works great for our wholesale pricing needs, and knowing there's a reliable support team behind it gives us confidence as our store continues to grow. Highly recommended! Thank You Again, Nick
Developer reply ·
Thanks so much, Nick! Shanna's going to be thrilled to read this, and it's great to hear the team's been consistent for you. Two weeks in and we're happy to have you. Here whenever you need us. 🙌
Allowed us to grow our business by offering B2B options within our store. We cancelled the previous external form ordering system we used once we downloaded this app. Super helpful and user friendly!
Developer reply ·
Love hearing this, thank you! Bringing B2B ordering into your own store instead of running it elsewhere is exactly what we built the app for, so it's great that it worked out that way for you. Here anytime you need us. 🎉
Wholesale Pricing Discount app team have been phenomenal through our new page buildup. The whole team has been so helpful and resourceful. Trust me -- you need this app!! **Follow up on my review -- Still using Wholesale Pricing and the team is phenomenal with helping on any questions we have. Very helpful all around.
Developer reply ·
So happy to hear...Let us know if you need anything in the future! - Wholesale Helper Support Team
App does everything you could want for wholesale. Fast & Great Support 24/7. No regrets!
Developer reply ·
"No regrets" might be our favourite two words yet. Thank you! Almost two years with you and we're glad the app's covering what you need. We're here anytime. 🙌 — Wholesale Helper Support Team
This app works for our business. It's pretty much the only thing I can find that has a dedicated wholesale section. Some unavailable features can be done through a workaround. But it wouldn't be possible without the support of the superstar customer support service. Shanna is always there ready to help with any requests. I could schedule a video call pretty much instantly to get help with configuring the app too. I recommend this app.
Developer reply ·
Thank you! Shanna is going to love reading this. Two years in and still finding ways to make the app fit your business is exactly the kind of working relationship we want, so we appreciate you being open about the workarounds too. Give us a shout anytime, and a video call is always on the table. 🙌 — Wholesale Helper Support Team
The team at WHS were absolutely fabulous to work with. No question is ever to much ! They were helpful, responsive and supportive every step of the way, making the whole process feel easy and stress-free. Nothing was ever too much trouble, and their customer service was exceptional throughout. Highly recommend!
Great app. I couldn’t figure out how to set up discounts for customers who applied to our Trade Program, but Daniel was extremely helpful and went above and beyond with his customer service. He even suggested better options within the app that I wasn’t aware of, which saved me a lot of time and effort. I really appreciate his help!
Developer reply ·
Thank you! Daniel will be really glad to read this. Knowing which option fits your setup best isn't always obvious from the outside, so pointing you to something quicker is exactly the kind of help we want to be giving. Really appreciate you taking the time to share this, and we're here whenever you need us. 🙌 — Wholesale Helper Support Team
Wonderful Customer service. Never left wondering when I will get a response. Has helped me elevate my store and the shopping experience for my wholesale customers. Have been using for over a year and the service still does not disappoint.
It's a decent app, if you have 3rd party apps with your checkout it can be tricky. We had a lot of clients give up because it wouldn't work, the checkout page would always change back to the regular pricing. constant issues with that, and lost clients because of that. They will help you get it right, but it can hurt you too if it doesn't work smoothly for your clients.
Developer reply ·
Thank you for the honest feedback. Third-party checkout apps were the sticking point, and rather than keep working around them one by one, we've changed the approach: wholesale customers now go through our own cart page, so those apps can't affect your pricing. Retail checkout stays as it is. Mehak, who heads our support team, is looking after your account personally while you test it. Appreciate you sticking with us and for the kind words about the team. — Wholesale Helper Support Team
Very helpful support team
Developer reply ·
Thank you, Schifferbooks team! That is exactly what we're here for. Give us a shout anytime you need us. 🙌 - Wholesale Helper Support Team
Wholesale Pricing Discount has been outstanding for us. The app is easy to use, reliable, and does exactly what we need for wholesale pricing. Their customer support is exceptional—fast, knowledgeable, and genuinely willing to go above and beyond. They have helped configure the app to our specific requirements and made the entire process easy. Highly recommended.
Developer reply ·
This made our day, thank you! Every wholesale setup has its own quirks, so getting yours dialled in the way you needed it was a fun one for our team. Really glad the app's been reliable for you, and we're always around if anything new comes up. - Wholesale Helper Support Team
Excellent support, quick to respond and helped me identify something that wasn't even their software to get a fix! Program is very useful too! 5 Stars!!
Developer reply ·
Thank you for the 5 stars! Happy to help however we can, even when the answer turns out to sit outside our app. We really appreciate you sticking with us these past couple of years, and we're here anytime you have a question. - Wholesale Helper Support Team
We recently onboarded this app for our new wholesale program, and the customer service team — especially Daniel — was incredibly helpful. He answered all our questions quickly and thoroughly, making the whole process smooth from start to finish.
Developer reply ·
Welcome aboard, and thank you! Daniel will be thrilled to read this. Getting clear answers early makes a real difference when you're setting things up, so we're glad he could make it smooth for you. Anything you need from here, we're right here. 🎉 — Wholesale Helper Support Team
We've had an outstanding experience with the Wholesale Pricing Discount B2B app and, more importantly, with their incredible support team. A special thank you to Shanna, who went absolutely above and beyond her role. Not only did she provide exceptional support for the app itself, but she also took the time to help us resolve several Shopify issues that our own web developer was unable to fix. Her knowledge, patience, and willingness to assist made an enormous difference to our business. It's rare to find customer service of this calibre. Every interaction was professional, prompt, and genuinely focused on finding the best solution rather than simply answering questions. We always felt supported and valued as customers. If you're looking for a wholesale app backed by a team that truly cares about your success, I couldn't recommend Wholesale Pricing Discount B2B highly enough. Shanna's dedication and expertise have been invaluable, and we're incredibly grateful for everything she's done for us. Thank you to the entire team for providing such exceptional service!
Developer reply ·
Wow, thank you for taking the time to write all of this. Shanna is going to blush. 😊 She genuinely cares about getting merchants unstuck, even when the issue wanders outside our app, so it means a lot to hear it landed that way for you. Thanks for trusting us with your wholesale side, and we're here whenever you need us. — Wholesale Helper Support Team
Really loving all the customization the app offers. Hayden was incredibly helpful both with finding the right plan and walking me through the initial set up/onboarding.
Developer reply ·
Thanks so much, and welcome! Picking the right plan up front makes a real difference, so we're glad Hayden could walk you through it rather than leave you guessing. Enjoy exploring the customisation options, and just shout if you'd like a hand with anything else. — Wholesale Helper Support Team
The app is pretty good value considering the options and the features are decent. Implementation was a bit hit and miss so their QA processes could be better but they persisted and got it working as it should eventually.
Developer reply ·
Thanks for the fair review, and for your patience during setup. You're right that the implementation should have been smoother, and that's a valid hit on our end. It's the kind of feedback we'd rather hear than not, so thank you for saying it plainly. Glad our team stuck with it until things worked the way they should, and we're here anytime you need us. — Wholesale Helper Support Team
What a team here, fantastic customer service. Hayden is awesome there. I recommend this app by far from others.
Developer reply ·
Thank you! Hayden's going to love this one. 😄 Really appreciate the recommendation, and we're glad to hear about your experience with our app. We're one message away whenever you need us. — Wholesale Helper Support Team
Team is very responsive to inquiries and the app extremely flexible in configuration.
We've been using this app for years. We use this app to provide an easy option for our wholesale customers, as well as Volume Discounts to customers who purchase large quantities. It does have issues from time to time, but customer service is usually very prompt and has always helped us find a solution.
Developer reply ·
Seven years, thank you! That's a long stretch of trust and we don't take it lightly. Appreciate you being fair about the bumps along the way too. Whenever something needs a look, just reach out and we'll get you sorted. — Wholesale Helper Support Team
Excellent customer service from Hayden Hassan. He was extremely resourceful and wanted to help us. Its app is not 100% ideal for 2 reasons: if you have variants that must be hidden from different customer levels, and if your store is bilingual. The team has been quick to answer our requests and implement them. Overall, happy with the first few weeks utilizing this app.
Great app with even greater support. I cannot express enough how nice it is to spend you money with a company that actually cares and gives support the way its mean to be. Hats off to the whole team! We appreciate you here. and a big shout out Hayden for his awesome demeanor and attitude in helping us today.
This app is great, they are incredibly responsive and easy to talk to. The functionality is perfect!
Hayden was our representative and he is most patient with clear instructions. We can't wait for this app to go live as it is very robust. Thanks for the support thus far!!
We highly recommend this app. Extremely useful to our membership program and has contributed to our membership growth. Their support is the best! Shout out to Karla
When Shopify changed things it caused a lot of confusion for me and with my customer accounts and their ability to log in. It was a nightmare and very confusing. Joshua at Wholesale Helper is amazing! He responded very promptly and did an amazing job resolving everything as quickly as possible. He is absolutely fabulous to work with. If you have questions, please call them; it is worth your time. I have been using wholesale helper for a few months now and could not be happier.
Amazing work by the team. Thank you for finding the bug on my website. much appreciated. Also wanted to thank Shanna for following up until we resolved the issues. Note issue was related to another app not Wholesale. Thank You Nick
Great customer service whenever I've needed help. It's simple to set up and manage, and I especially love the ability to offer discounts based on the quantity purchased.
So far I have had great success with this app! The formatting is fairly easy to use and any time I do run into an issue, they are so quick to help me figure it out! The customer service is top-tier.
We use the multi tiered pricing which is simple to set up and have found support to be very responsive and helpful. Overall a great experience.
So far so good with this app, the customer service is unlike any other app they are very attentive and helpful! It does everything we need so far! Loving it and easy to use
We’ve been very happy with this wholesale pricing app. It’s easy to use, has a simple dashboard, and does exactly what we need. The customer service has been great and very fast to respond. The dev team was quick to get us set up and resolved a small coding glitch we experienced right away. We would definitely recommend this app, thanks WS Pricing Discount team!
The success or headache of an app is fully dependent on the level of customer service- I cannot stress how great their team is at troubleshooting. They're responsive, helpful, and timely. All that to say, anytime something hasn't worked, it's been from user error on our end. They give us direction and fix it on our behalf regardless. I've used many integrations and apps and WSH is by far my favorite to work with.
App constantly breaks. They fix it then it less than a week later it breaks again. Leaving groups of my customer base unable to order due to special pricing not being applied. It is beyond frustrating. PLEASE fix your app.
Wonderful tech support and easy app to apply within the Shopify store. We have been using them for over 3 years, and have no complaints with the use and ease of having the wholesale option for our customers.
We spoke with Parth to set up the B2B store - the service he gave was exceptional - amazed in today's market such service levels are possible. The app is fabulous - not cheap but worth every penny - and with this support it is incredible. I highly recommend it to anyone who needsa B2B offering on their website.
The team has done an excellent job supporting myself and our company with both the Wholesale Lock and the Wholesale Pricing apps. They provided quick support as well as additional custom development promptly and effectively. A special thanks also to Parth who on multiple occasions responded rapidly to support our development sprints. Thanks team!
The team were really helpful and efficient with our query!
Great app with multiple discount functions. Always developing and willing to listen you your needs. Support is always good when needed. Willing to work with you on specific needs and implement custom adjustments to our theme.
Customer service and response times are super great. The ease of use and integration with my website makes it easy for my customers to navigate.
Customer service always helps and also customs to someone needs
Abdullah was absolutely amazing and followed up on a timely basis resolved my issue. I was very happy with the communication and resolution. I would highly recommend the Shopify App Store and very user friendly to navigate and of course customer service is beyond expectations!
We’ve had a very good experience using this app. It works really well and integrates perfectly with our Shopify store. Whenever we’ve had any issue or needed support, their team has responded very quickly and always provided effective solutions. The support is fast, professional, and very helpful. Highly recommended!
I use this app for my wholesale store where I sell to other businesses. I love that I can offer volume discounts, different pricing to different groups of customers, and net terms. It has had a few bugs here and there, but the support team is extremely quick at fixing issues, and is very responsive and helpful whenever I need assistance.
però vorrei il rimborso perché stavamo provando l'app in via di costruzione e nonostante avessimo disintallato l'app ci siamo trovati addebitati il piano. Come poter ricevere il rimborso? Grazie
Very good product, even better support. The customer service is astounding and their tech team is exceptional. Extremely effective app with an amazing company behind it.
We'd have a tough time replacing this excellent App! It's simple and straightforward for making discount price groups for WS and other group discounts. And the support is 5-star as well -- they're always helpful within 24 hours of making a support request.
Very nice! Good service and good product. It helped my business a lot. 100% recommended.
Great customer support. Great response time. Very pleased with the app and service.
We’ve tried several wholesale apps, and this one is by far the best. It’s reliable, easy to use, and we haven’t experienced any bugs so far. One of the features we love most is the ability to stack wholesale discounts with Shopify discounts directly at checkout, which works seamlessly for our store. The support team is also outstanding always helpful, kind, and very responsive. Highly recommended!
This app was absolutely necessary for us as a wholesale cabinet manufacturer. The compare at price can be used to compound discounts on top of a negotiated price giving me the ability to set up customers with correct pricing quickly. Still works with Companies B2B setups too! Support is helpful and quick.
Very helpful customer support. They made the changes for me quickly Highly recommended
This does exactly what we need it to do. On the rare occasions we've had an issue, their support team has been incredibly fast to respond, always offering multiple solutions tailored to our specific goals. I highly recommend it!
Amazing team that help super fast!! Nothing is ever a problem!
Great app, and great support. Updated my theme and their team was able to get their app up and working within 2 days, and kept us updated throughout the process.