QuickChange Male Incontinence Wrap
United States
Reviews (2)
Concept of charging per view is useful in our case. Implementation is sorely lacking as it is missing obvious features and functions. No preview/testing ability. No ability to mass delete items (which is important since the mass upload feature is broken/so poorly implemented). I'm stuck with hundreds of none working stores. Deleting the app and reinstalling does not delete the stores either. Requires you to input each stores longitude and latitude. Are you kidding? Requires you to input an email address for each store. Why? In the end, I couldn't even get it to work. I kept getting a Google Map API error, but the app doesn't even list the error. I can't test for what is causing the error (I imagine one of the ridiculous required fields) because I now have 600 stores in my DB that I can't easily delete. This app is not ready for public use.
The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.
Developer reply ·
Hi, Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration. Please know that our team is aware and is taking this into consideration as we continue to build out our product roadmap. Thank you,