← Merchants

Icey Pyramid

United States

Reviews (3)

★★★★★
Shopify

The app did not track conversions properly and the data was inconsistent with our Google Ads results. There are other apps that handle Google Ads and pixel tracking much better and more reliably. Support was also disappointing. When we encountered an issue, we were promised a 3-month refund, but only 2 months were issued and the commitment was not honored. The discussion went back and forth without resolution and ended up wasting a lot of time. Overall, the experience was frustrating and may lead to lost ad spend if tracking is not accurate. Merchants should be cautious before relying on this app for Google Ads tracking.

on Nabu: Google Ads Pixel · About 2 years using the app
★★★★★
Shopify

This is definitely a top-tier app for your e-commerce business. It will help in various ways, and the support is incredible. They go above and beyond for any help you need. If you need anything specific for your store, they will help you out and do their best to fix it asap. I really appreciate all your time and help, Rita including your developer, such a nice person! Definitely a must-have app! Try, test, and activate all the features you need, and you're all set! Thank you for your kind words. 🙏

on Carty: Cart Upsell Cart Drawer · Over 1 year using the app
★★★★★
Shopify

If you're looking for an Instagram Feed app, this app is for you. It's easy to set up, great support team that they will help you on anything, anytime. Highly recommended.. Hi Icey Pyramid, Here is Ocean from Socialwidget. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during use time, please contact us for support! Once again, thank you for trusting our app. In addition, I highly recommend you to check our blog for the latest news regarding not only SocialWidget, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Cheers, Ocean Socialwidget by OneCommerce

on Socialwidget ‑ Instagram Feed · About 1 year using the app