Nabu: Google Ads Pixel
by AdNabu Global, Inc. · launched
View in Shopify App Store ↗Reviews (488)
Fast, kind and helpful support. No full experience with the app yet.
Be careful, app doesnt support google consent mode proof, eventhough the app has this function. My website is flagged as not being consent mode proof for google, and my conversions are not being tracked, messing up my whole ads account!!
Be careful, app doesnt support google consent mode proof, eventhough the app has this function. My website is flagged as not being consent mode proof for google, and my conversions are not being tracked, messing up my whole ads account!!
J'ai contacté le support , ils sont super réactifs. Iram est très réactive et m'a aidé rapidement. Les infos sont claires et rapides. Je recommande l'application
Flawless and great app, have been using it for a while now
Great support from Iram. Quick responses, clear explanations, and very helpful. Thank you!
2nd time, noticed that the app was broken, no notification, no proper response. Dont know how long it was broke. All along we had been paying the bills though.
Very satisfied with my tech support agent, Iram. My questions were answered swiftly and proficiently.
I received all the necessary support for setting up the app on Shopify, including even my Google account. Iram helped me check all the account setup details. She is excellent; honestly, it was the best support I've ever had for a Shopify app. Congratulations, Iram!
¡Excelente aplicación! El proceso de configuración de Google Ads se vuelve mucho más sencillo con esta herramienta. Pero lo que realmente marca la diferencia es el servicio al cliente: Iram me brindó un soporte excepcional, fue muy paciente y resolvió todas mis dudas rápidamente. ¡Totalmente recomendada!
Only just started using this so can't comment on the accuracy of tracking or anything like that but what I can say is that It is very easy to install, took me around 5 minutes from start to finish. I was unsure if it was correct as it was so easy so booked a call within a day and they took me through everything. They also explained how it worked so I knew it was the right app for me as we have issue with our tracking and I wanted to know if this would be the right solution which it appears it is.
The app did not track conversions properly and the data was inconsistent with our Google Ads results. There are other apps that handle Google Ads and pixel tracking much better and more reliably. Support was also disappointing. When we encountered an issue, we were promised a 3-month refund, but only 2 months were issued and the commitment was not honored. The discussion went back and forth without resolution and ended up wasting a lot of time. Overall, the experience was frustrating and may lead to lost ad spend if tracking is not accurate. Merchants should be cautious before relying on this app for Google Ads tracking.
Sehr leicht zu installieren und zu verknüpfen. Auch für Anfänger eine leichte Sache. Top!
Super got some help from support on finalizing installation! Great! Thank you
The support is among the best out there. However, the app had an issue that lasted about a week where every site visit was incorrectly counted as a conversion. As a result, Google interpreted this as a large number of conversions happening, which caused a significant amount of ad spend on traffic that didn’t actually convert. During that period, our ad spend doubled while our actual conversions dropped by around 60%. This also disrupted our campaign algorithm, and we lost many sales while the algorithm had to relearn and recalibrate after the incorrect conversion tracking. Unfortunately, the only response we received from the support team was simply “we’re sorry.”
Developer reply ·
Estimado administrador y equipo de COC-Online: ¡Muchas gracias por tomarse el tiempo para dejar una reseña tan positiva! Nos complace enormemente saber que tuvo una excelente experiencia con nuestros servicios de aplicaciones. Nuestro equipo se dedica a brindar el máximo nivel de profesionalismo y eficiencia, y es fantástico saber que hemos superado sus expectativas. Su satisfacción es nuestra máxima prioridad y seguiremos trabajando arduamente para mantener los altos estándares que espera de AdNabu. ¡Gracias de nuevo por elegirnos! Atentamente, Ashwitha A. Equipo de AdNabu
Excellent tech support, and they were able to handle my queries patiently and solved the issues.
Neha from Nabu just cleared all my anxiety around my Google Ads setup from my Shopify store. This app is a lifesaver and the support is incredible. A real gem of an organisation!
Super Service!
Excellent tech support! Everything was resolved in 2 minutes.
Excellent app really easy and very effective Ashwitha was brilliant!
Great application Professional and responsive service. A special mention for the person who followed me, thanksss
Support has been great. I had a few issues getting it setup and they were able to get it taken care of quickly.
Excellent customer service, I was helped from start to finish setting up our account. Everything was very clear and well explained.
Perfekt support, after 10 seconds someone joined to help
Installed app today, support so far has been very good.
The staff of this app are very professional and answer questions with patience and thoroughness. I believe their services and products can help boost your advertising. Since the advertising market is indeed changing a lot right now, communication with professionals will help you properly resolve many unclear issues. I would recommend it.
Excellent support service from AdNabu (special thanks to Shagufta) in resolving a critical issue with our Google Ads. Great understanding of our needs, patient troubleshooting and guidance, and kind assistance throughout. 5 stars!
Not a good app at all. They dont what is happening among themselves for my account.
Developer reply ·
Dear Ammpoure, Thank you for your feedback, and please accept our apologies for any inconvenience you encountered during the process. I understand our team's responses were different, but trust me, both seem to solve your issue. We have emailed you several times to try to understand and resolve any issues you may be experiencing. If you are willing to try again, we would happily assist you with setup and ensure a smoother experience. Thank you very much for your understanding, and we look forward to providing you with an improved experience. Sincerely, Sampy, Team AdNabu
it just stoped working and i could not acces the page nothing just black screen and a error not restricted
Developer reply ·
Dear Not for Tomorrow and Team, Thank you for your feedback, and please accept our apologies for any inconvenience you encountered. Our app was experiencing downtime at the moment, but it was fixed soon. We have emailed you several times to resolve any issues. If you are willing to try again, we would be more than happy to assist you with setup and ensure a smoother experience. Thank you very much for your understanding, and we look forward to providing you with an improved experience. Sincerely, Sampy Team AdNabu
This rating is for your support team. They helped me out really quick.
Exceptional support. I’ve never been left on my own—every time I had a question, the team responded quickly and stuck with me until it was resolved, especially Priya, whose follow-through has been outstanding. The tools aren’t always the simplest to navigate, but their guidance made implementation smooth and built a strong relationship of trust with the technical team. Results are reliable and the communication is proactive. If you value responsive, accountable support, this app delivers.
Developer reply ·
Dear La boutique di PreziosaMagazine admin and team, I'm delighted to find your ratings for our app. If you ever have more questions or need assistance in the future, don't hesitate to reach out at support@adnabu.com. Your feedback means a lot, and we're here to help you with all your concerns. Thanks again. Warm Regards, Ashwitha A. Team AdNabu
Initially this app appeared to function well. After 24 hours, however, our consent management provider (Consentmo GDPR) flagged that certain tags were firing before visitors had given consent. On review, I confirmed that the app sets all consent signals in the DataLayer to ‘granted’ by default. Correct implementation should leave these ungranted until the visitor accepts, at which point a consent update event is triggered. This misconfiguration resulted in reduced traffic data and broken Google Ads tracking. Unfortunately, I cannot recommend this app.
Developer reply ·
Dear Billard Brando admin & team, Thank you so much for taking the time to leave such a glowing review! We are absolutely thrilled to hear about your amazing experience with our app services. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Ashwitha A. Team AdNabu
Wir nutzen AdNabu schon seit mehreren Jahren in unserem Shopify‑Shop für das Google Ads Conversion Tracking – und sind absolut zufrieden! Die Einrichtung war unkompliziert, die App läuft stabil und liefert präzise Conversion-Daten. Auch der Support reagiert schnell und kompetent, wenn man Fragen hat. Für alle, die Wert auf sauberes und zuverlässiges Google Ads Tracking legen, ist AdNabu absolut empfehlenswert. Weiter so!
The CSR rep was really helpful in getting the app set up correctly :)
The best. They're so helpful and the app saved me hours of work. Great.
great tracking app, easy setup and super customer support.
Super schnelle Einrichtung, entfernt alte tags und misst erweiterte Conversions umfangreich und fehlerfrei
Conversion tracking stop working out of nowhere and CPA went through the roof. Customer support is non-existent. Don't use this app if you don't want to see your business dying overnight because of malfunction conversion tracking
Developer reply ·
Hi Flourish Presets and Team, We’re really sorry to hear about your experience. We know how important accurate conversion tracking is, and we never want our app to cause stress for your business. Our support team is here and ready to help you get this fixed quickly. If you can reach us at support@adnabu.com or through the in-app chat, we’ll prioritize your case and work with you to restore tracking immediately. Thanks for your feedback — it helps us improve our app and support. Regards Sampy Team AdNabu
Can't fault the product or the stellar customer service received . 100% recommended
Werkt eenvoudig en ik kreeg echt goede ondersteuning... Priya, je bent een topper! Alles met mij doorgenomen en rustig alles nagekeken. Goede tool, goede ondersteuning.
I have never experienced support for a software tool such as this, it's superb. I have used AdNabu for a number of years and over that time Google have changed a lot of things. Whenever this happens and I contact support they have always been super quick to respond and have been very tenacious in getting the changes made in a timely manner. As for the functionality, the tracking is more accurate than the Google App that I run as a secondary conversion action. Thank you Aswitha and the team.
Absolutely thrilled with my experience working with Neha! She went above and beyond to help me get set up with Nabu. Her dedication and expertise made all the difference. Neha took the time to troubleshoot every issue I faced, ensuring everything was set up perfectly. Her patience and thoroughness were truly impressive. I can’t thank her enough for her support! Highly recommend her services—she’s a real gem!
Developer reply ·
Dear Red Beard's Outfitter Admin & Team, Thank you so much for your amazing review! 😊 I'm absolutely thrilled to hear that you had such a great experience. It was a pleasure helping you get set up with Nabu, and I'm glad we could work through the challenges together. Our team is dedicated to providing the highest level of professionalism and efficiency, and it's fantastic to know that we have exceeded your expectations. Your satisfaction is our top priority, and we will continue to work hard to maintain the high standards you've come to expect from AdNabu. Thanks again for choosing us! Warm Regards, Neha Singh Team AdNabu
Fantastic app and the support is amazing!! 2 minutes and they reach out. Human not AI! Worth every penny!
My conversion tracking for purchases was not working. I was able to get a real person to talk to within minutes and fix the issue in 10-15 minutes.
I had a great experience with the customer support team while installing the app on Shopify. Priya was very friendly, patient, and extremely helpful. She guided me through the setup step-by-step and made the whole process smooth and stress-free. Thank you for the excellent support!
