CIEL
United Arab Emirates
Reviews (9)
Easy to use app. You configure everything at the beginning in a user friendly way, and you're good to go. Much helpful support team!
Developer reply ·
Hello CIEL Store admin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with TrueProfit. We also wanted to let you know about helpful feature: Transaction Fee Sync. This automatically pulls transaction fees directly from Shopify Payments and PayPal, giving you more precise profit calculations without the need for manual updates. You can learn more about how to set it up here: https://helpdesk.trueprofit.io/en/articles/11325244-set-up-transaction-fees Best regards, Durra TrueProfit Support Team
Very supportive team and the app is on spot. It lays out the chart neatly with so many flexible options. Thanks to Hana for her instant and friendly support
Supportive team
Developer reply ·
Hi CIEL, Thank you for your feedback! We're glad to hear that you find our team supportive. Providing excellent service is very important to us. Thanks for your support!
Easy to use. Almost all bulk editing criteria are there: vendor, status collection, ... And adjusting the price also has different ways of doing it.
Support team is quick and efficient. The app does exactly what I was expecting. Overall, I am very happy with the app.
Easy to use app and support team is really helpful. Fast to response and solved my several inquiries in efficient and quick manner.
Developer reply ·
Thank you so much for your thoughtful and detailed review. This is incredibly helpful. For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
The quality of their items is terrible. I placed 2 wholesale order worth thousands of dollars. In the first order, there were threads in the dresses. They promised to improve this in the second order. The issue persisted in the second order. They claimed this is not a "quality" issue. If threads and terrible finishing were not a quality issue, then I am not sure what is. I spoke to them many times, they refused to collaborate. I asked to speak to the manager, Leyi said I am the manager. We cannot do anything for you. This is the level of service you should expect to receive if you work with them. So if you're planning to buy items that ruin your brand image and position it as a very low quality apparel, this is your go-to platform. If there is an option to upload pictures to show the terrible quality, I have a lot of these pictures.
The app is easy to use and the team is supportive. I asked for some CSS amendments and these were done according to what I asked for. The fact that you can select which products you want to show some items and which you can show to other items is priceless.
App is on point and offer a decent space of flexibility. Customer service is very helpful and quick. They addressed all my comments and customized few things to fit my needs.
Developer reply ·
Thank you for the great review! We appreciate that you put trust in our app and look forward working with you.
