GLAM42
Israel
Reviews (5)
writing and asking for about an hour simple questions just wanted to know if the app can help me with the issues i have on my store....no support no answers they are active they write things that are not related to waht im asking....im happy i didnt start paying cause there is not support here at all!!
Developer reply ·
Hi there, Sam here, Head of Support at Zapiet. Thank you for taking your time to leave your feedback here on the app store. Looking at the logs internally here my team were super responsive to you? Your first message was fully responded to within the first 13 minutes. When your case needed to be escalated, this was done so within 20 minutes. My team then continued to reach out to you over a 48-hour period to check if this had resolved your issue or if you needed any other assistance, to which we did not hear anything back until you uninstalled the app. We are more than happy to assist you and I know Zapiet Pickup + Delivery is the most feature rich solution in the marketplace. We would love for you to try our app again and have sent you a personal message to see if we can make that possible. Regards, Sam Forde - Head of Support
app takes a while to create shipping slip, and sometimes does not create it successfully.
Great app and support love it Higley recommended I use it for my Google and Facebook feed and also for the conversion tracking
שירות מעולה אחלה אפליקציה פתרה לי את כל נושא העברית ממליץ בחום אם אתם מחפשים לסדר את העברית באתר שלכם זאת האפליקציה בשבילכם
This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time
Developer reply ·
Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day!
