← Merchants

Beekman 1802

United States

Reviews (5)

★★★★★
Shopify

SavedBy has been a great partner for us — their team is incredibly responsive and always quick to jump in when we need help. It's clear they genuinely care about our success, not just the software.

on SavedBy Package Protection · 4 months using the app
★★★★★
Shopify

Cannot rave about Shoplift more! From ease of getting up and running, an amazing CSM helping us achieve our goals in record time and running multiple tests at a time since day 1- if you're wanting to make fast process in testing and optimizing your site, look no further than Shoplift!

on Shoplift ‑ CRO & A/B Testing · 3 months using the app
★★★★★
Shopify

Updating our Review after trialing the AI Shopping Assistant Feature! WOW! After consistent work to bring our AI Agent from 25% to 40% over the last 6 months without the AI Shopping Assistant, we finally trialed the Shopping Assistant feature and LOVE what we are seeing. Our automation rate is up over 65% with the AI Shopping Assistant, bringing in more revenue, keeping our resolution time down, and saving the team the time to work on the tickets that need a human touch the most. The connection to shopify is almost seamless, very easy to navigate and all right within the gorgias platform to avoid opening extra tabs. There are some advancements in the shopify connection we'd like to see in the future such as unlimited order tag population and the ability for the AI Agent to read different shopify inventory locations. Still giving it a 5 star as the Gorgias Dev team is truly always listening to customers and what we'd like to see and implementing where they can.

Developer reply ·

Making us proud here, Team. We're truly glad to hear that you've had a great experience and we surely look forward to keep providing you with the highest-quality service in the future. Thank you for your kind words! 🙏

on Gorgias: AI Helpdesk & Chat · Almost 4 years using the app
★★★★★
Shopify

At Beekman 1802, we couldn't be happier with PDQ. This comprehensive, easy-to-use tool has allowed us to make significant improvements to our checkout experience. The support we receive from the PDQ team is top-notch and unmatched. The A/B tests they have planned and executed for us have provided invaluable insights and boosted our conversion rates. PDQ's rate shopping ensures we use the least expensive rate and we can even rate shop while offering specific shipping promotions. The ease which we can make adjustments to our shipping options is truly a game changer. PDQ does everything it says it will & more! They DELIVER. We can't wait to see how PDQ will continue to help us maximize revenue and profits! Thanks so much! 💜

on PrettyDamnQuick (PDQ) · 8 months using the app
★★★★★
Shopify

If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.

on Yagi Order Cancellable · 8 days using the app