The Caker NZ
New Zealand
Reviews (2)
I uninstalled this app from my high volume store due to issues and bad customer service however then discovered it also was not handling inventory transactions correctly so have uninstalled it from this store also. Handling inventory is a basic that should just work without being a rocket scientist. The app just isn't fit for purpose and the 12 hour delayed customer service just isn't good enough. It took me days to fix both stores with the incorrect transactions and we are still trying to reconcile bank accounts. Its not worth the pain!!
Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!
Developer reply ·
Great to hear you're happy with the setup! I'm glad the video made things crystal clear. We're here to make sure every customer feels that special touch, without the extra hassle on your end. Cheers for diving in with us, and we can't wait to see how the gift vouchers work out for you. Here for all your needs! Appreciate the high-five!