Puffin Drinkwear

Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.

We've had an almost seamless experience. Only issue we had was user error. We didn't realize that when you use their auto Alt-Tag tool it will go through and remove any alt tags you had already added. But, their support has always been very helpful and responsive.

Setup was seamless and the interface is built very much like a Shopify app. Would recommend at least a free trial to check it out.

We've only just starting using Trunk but we're really enjoying the clean and simple to use interface.We like that it's a set it and forget it type tool. We can trust that inventory is being synced between our Shopify and Amazon stores seamlessly.

This app started out great for us. It allowed us to do our Amazon shipments from within Shopify which gave our warehouse team just one interface to use. After 9 months or so of using the app we started getting errors. Orders weren't syncing properly to Shopify or back to Amazon. This lead to a huge amount of work from our team to try to fix a bad situation. It almost lead to us losing our Amazon account as our account health. And of course it started happening in Q4 which is crunch time.

The right amount of robust features while still be user friendly and easy to use. 5 stars for providing greater visibility for our financials.