Kivo Haven
Australia
Reviews (2)
It has been a positive experience so far, thank you. Except for a couple of products that, I believe the command for the AI video didn't quite hit the mark. For example with the Silicone Utensil & Spill Guard where as the name clearly describes their use in the kitchen. It's not used in the bathroom or meant to be a kitchen soup pot underliner. While I had deleted them due to timeframe to when they were to be posted on social media as I am constantly out and about. For future reference, I will endeavour to check these daily and prompt your support centre for assistance.
Regardless of the difference between our time zones, I still appreciated the level of promptness and acknowledgement with back-and-forth correspondences to ensure the fulfilment team can proceed to resolve and complete in prep for shipment. My initial queries were quite technical with regards to how Zendrop works and I was surprised to the promptness in the responses containing detailed steps to follow. The information helped me understand the back admin better with the linked products.
Developer reply ·
Thank you so much for your kind review, we truly appreciate it! We’re glad our team could provide prompt, detailed support to help you move forward confidently. Wishing you continued success, and we’re always here if you need us! -Shiza, Zendrop