Zendrop: AI Dropshipping & POD

I find its easy to use Zendrop because they make it easy to cover all of the bases. The product links to thier store so, it goes directly to them and my sales get moving quickly. I do not have to guess with them and their customer service is great!

I wanted to cancel subscription and get a refund. Juan took care of this for me. I appreciate it greatly

vey patient, understanding and respectful went until the end to explain it for me, even more than once !!!

I'm learning so much. This is a very interesting venture

Helpful

WARNING — Unexpected charges and refund issue I strongly recommend being extremely careful with this app. I was charged £22.10 in August even though I was not using the app. I contacted the developer and requested a refund. I was told that I had to pay the charge first in order to receive the refund, so I followed their instructions and paid it. The refund was never received. Even more concerning, Shopify's records clearly show that I uninstalled the app on 30 August 2026. Despite this, another charge of £36.49 was issued on 19 September 2026 — almost three weeks after the app had already been uninstalled. I was then required to pay this charge as well. I have now paid £58.59 in total for an app that I am not using and that had already been uninstalled. How can a company charge £36.49 after the app was already uninstalled, especially when a refund for the previous charge was already being disputed? To me, this is not normal or acceptable billing. It feels like a deceptive and potentially fraudulent billing practice, particularly when small charges can easily go unnoticed by merchants. I have screenshots and Shopify billing records documenting the installation/uninstallation history, both charges, and the payments. I am demanding a full refund of £58.59 and will escalate this matter to Shopify, my payment provider, and the appropriate consumer protection/fraud-reporting authorities if it is not resolved. Potential users: please check your Shopify bills carefully and make sure you are not being charged after uninstalling this app.

I’ve had a very positive experience with this application. There’s a wide selection of products, customer support has been excellent, and everything is presented in a transparent way. The prices are competitive as well, so I’d definitely recommend it, it’s worth it.

Amazing and great support team. Congrats

Hi, Thank you for your kindness, understanding, and support. I truly appreciate your help!

Zendrop is excellent for Shopify, earning a 10/10 rating, but it is not compatible with TikTok Shop. When I upload a product to my TikTok Shop, no pictures are properly uploaded, and only a blue image is associated with the product.need some work for tiktok shop

怎么乱收费，都取消不掉订阅，骗子

Sameer est très gentil et surtout régle vite tous les problèmes. Merci beaucoup à toi

Great service they are always trying to make it work.

I’ve only once had a bad experience with Tessa, and I have to sort of blame that on myself. Tessa has always been a huge help to me.

Zendrop helps me a lot thankyou zendrop and shopify best experience

Our experience with Zendrop has been smooth and hassle-free so far. The team has been very attentive and helpful, and we’re happy with how everything is going. Thank you for your support!

Just surpassed 2,000 orders with Zendrop and the experience has been great. Fulfillment has been smooth, the platform is easy to use, and their support team has been helpful whenever I’ve needed them. Definitely a solid option for anyone looking to scale an e-commerce business. Looking forward to the next 2,000 orders!

Outstanding partner supplier for Shopify! The platform is incredibly user-friendly, and the seamless integration makes product importing and automated fulfillment a breeze, saving me hours of manual work every single day. Unlike traditional platforms where shipping is unpredictable, Zendrop offers reliably fast shipping and completely vetted suppliers. This consistency has significantly improved my delivery times and cut down customer refund rates. On top of that, their customer support team is always responsive and genuinely helpful whenever I have a question. Features like custom branding and product sourcing are total game-changers for anyone looking to scale a real e-commerce brand with peace of mind. I highly recommend Zendrop to any Shopify store owner looking to level up their business!

We were having struggles with our membership plan. We asked for help and was taken care of quickly and effectively.

large choice of product and a very responsive customer care department. Two key components you need when you're running a dropship business.

They are very good at what they do, and they have helped me several times throughout everything. Simply one of the best suppliers out there.

Never use this platform. They will charge you 79 yuan during the 7-day free trial period and refuse refunds under various excuses. There is no way to reach customer service or file complaints. It is a scam app. The items on it are more expensive than those on other drop-shipping platforms. I only signed up for their 7-day free trial, yet my money was deducted. They did not restrict product uploads within the 7 days, and their claim of a 7-day unconditional refund is nothing but empty talk.

Bonne boutique avec beaucoup de produits et de qualité en plus

Im excited to get started

Quick and easy , some things get a little confusing but the ai chatbot helps amazing

Todo perfecto

So far the app is doing what it is supposed to do.

Zendrop is an easy to use app

I don’t know because I haven’t sold anything

Everybody has been helpful and I am very grateful i still have a lot to do before making sales. I hope by Friday

Zendrop has been the worst experience I’ve had in 16 years of dropshipping. My first two orders were cancelled and one of the items they said they could ship in a different color (who wants a gray pumpkin when they ordered an orange one?) I thought I’d give them another try. Bad idea. They have charged me $360 for a $70 item. Also - everything is ran by AI so don’t expect actual help when issues like this arise. I’ve also had two packages from 3 week old orders not be delivered. I wanted to love Zendrop but I would avoid at all cost.

amazing the best decision I have ever made, I am so happy with this opportunity and the products, it took me 4 days to get my 1st sale!!

Fantastica la consiglio a tutti

Everything went smoothly

First sale unlocked! Just hit my first sale! The setup on Zendrop was super smooth and the order processing was completely seamless. Really great platform to get started with!

Beste

Zen drop is the best it is so easy to use

It’s a little while, but I think I’m really good

This app was installed without a hitch and the process was flawless.

I had an unexpected billing charge and contacted Zendrop support for assistance. Nyka handled my case with patience, professionalism, and clear communication. She helped downgrade my account to the Free plan and ensured that my refund was processed successfully. I truly appreciate her prompt and helpful support. Thank you so much, Nyka!

Super simple and effortless. Just follow the prompts and answer the questions, easy.

smooth and efficient. nice

So far I've had a great experience in terms of order fulfilment and orders being processed. I would highly recommend Zendrop. I would however would prefer that when using the credit that's been accumulated on my account to be able to use a higher percentage of the credit as I can only use a small amount of it and have to pay at least 90% of the fulfilment myself. but apart from that everything is easy and smooth to navigate through. One extremely useful part of Zendrop is the Academy, full of tutorials and webinars weekly to help you grow your business amazing!!

Ladrones de dinero

the customer service is friendly and willing to take feedback

This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it. For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme. Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own. Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone. Uninstalling. Do not auto-publish themes over live stores.

Very informative and easy to navigate

Taking a minute to make people aware that these are probably fake reviews. The "wholesale" price you'd pay for most of these items are $5-$10 higher than retail prices anywhere else on the internet (like amazon and walmart). And you still have to add your margin and shipping costs. Plus there is a $29-$79 monthly app fee. I'm not really sure what niche would benefit from this site. Added after your response- your response is also a lie. I installed and UNinstalled the app in the last 3 days, not last year, and you have never reached out to me. Thank you for proving my point. "The recurring application charge status for Zendrop - Dropshipping & POD was updated to cancelled. August 6, 2026 at 2:07 PM EDT"

You guys were awesome....there was nothing wrong or out of place since Im a first timer you actually pretty much help the process easy

Five-Star as I caught a thief. They picked a product then added insurance then took product off. I immediately reached out to Shopify Ai, Sidekick. I was smelling a rat and ended up being totally correct. 5 minutes later, repeat of ame technique. This time I cancelled the transaction and sent them an email telling them no more but thank you. Most of all, don't panic. Take a deep breath and be sure of what you're looking at. It could be a good customer that's leaving something and the outbasket when I canceled the first I gave him a refund so he made about 20 cents on me and I was watching for the next move. He repeated the same and that's when I'm shut him down. My email to him was firm but not rude or a challenge. No further action was needed

I just had the worst experience , Zendrop changed my theme to one of theirs without asking…and it remained after uninstalling the app i wanted to cancel the plan not to get charged, couldn’t get to it no matter what . Tried to deactivate the account , the button wasn’t there as the help documents suggested. It took 10 emails back and forth with support for the simple request of cancelling the billing and deactivating the account. They make everything difficult on purpose. Good luck finding their email. I found it on Facebook page…

I'm afraid it didn't work out for me, but I sell professional magic tricks and supplies, (a very niche industry), and i just couldn't find enough products that would fit my brand. That being said, I rated them 5-stars because their customer support was top notch. I spoke to Shawn from Zendrop support after talking with their AI support bot. Both were terrific. I got great direction from the AI chat, and after a discussion about why I felt it best to cancel, I was quickly connected with Shawn. Shawn immediately reviewed my account and issued a full refund. I couldn't ask for anything more. I'll be checking in with them from time to time. If they ever start carrying more of the products I carry, I wouldn't hesitate to give them another try. They get an A+ in my book!

Ainda estou em fase inicial Mas até agora estou a gostar

Zendrop has been helping me grown my 7 stores in shopify. Literally thousands of products and customer service is great too. Thank you so much. Highly recommended +++++

It was nice and easy

Great experience and easy to add products to the store. nuvarabeauty.com is my store and got the first sale from Zendrop products listing.

Everything went smoothly

amazing app and support)) they give free dropshipping online lesson also 1 on 1 calls)) i apreciate it!

Appreciate Nyka service support

It seems like I know how it works so far. However, my order still in review for a while and telling me there must be a replay to an email to confirm a shipping address. I have confirmed the address at Shopify not through email I haven't received an email of a confirmation request by you. This is the email I received and another one for updating a product price. Please let me know.

Zendrop has been a reliable app for my Shopify store. The platform works well for sourcing and fulfillment, and the setup process is straightforward. The support team was professional, responsive, and helpful when I needed assistance with an order. Their guidance made the process much easier and saved me time. Jess provided outstanding support and made a stressful situation much easier to handle. I was dealing with an issue related to a customer order, and Jess stepped in with clear guidance, patience, and professionalism. She took the time to explain my options, walked me through the process step-by-step, and made sure I fully understood how to move forward. What stood out most was her attention to detail and her willingness to help resolve the situation efficiently. It’s always reassuring to know there’s a knowledgeable and supportive team behind the platform. I truly appreciate the assistance—great customer service like this makes a big difference. Overall, a solid app with dependable support. I look forward to continuing to use Zendrop as my business grows. Thank you Shawn Silvester Santos, you are truly helpful and knowledgeable and went the extra mile to get things completely done. Update (April 14, 2026): I also want to take a moment to recognize another great support experience I recently had. Darlene has been extremely helpful in assisting me with order issues, product replacements, and keeping my customers satisfied. She was very responsive, professional, and made sure I understood each step of the process. Between Shawn, Jess, and now Darlene, I’ve consistently received strong support from the Zendrop team. That kind of reliability is very important when running an online business. I truly appreciate the help and look forward to continuing to grow my store with Zendrop. Thank you again, Darlene! Updated Review — May 13, 2026 I wanted to update my review once again to recognize the continued support I’ve received from the Zendrop team. I especially want to thank Queen Rose Saludares and Jo Anne Larga for assisting me with order updates, supplier issues, replacements, fulfillment concerns, and customer-related questions. I also appreciate the help from Darlene, Jess, and Shawn throughout my journey. Dropshipping definitely comes with challenges, delays, and unexpected situations at times, but I appreciate the communication, patience, and effort the support team has shown when helping resolve issues. Thank you for continuing to improve the platform and support experience. Updated Review – June 12, 2026 I would like to recognize Michelle San Gabriel and Darlene Princess Mendoza from Zendrop for their outstanding customer service and assistance with Order #1012. Throughout the return and refund process, both Michelle and Darlene were professional, responsive, and committed to helping resolve the situation. They took the time to review the order, answer questions, and provide guidance on the proper return and refund procedures. Customer service is an important part of any business, and both Michelle and Darlene demonstrated patience, professionalism, and a genuine willingness to assist. Their communication helped ensure that the issue was handled properly and that a fair resolution was reached. Thank you, Michelle San Gabriel and Darlene Princess Mendoza, for your excellent support and dedication to helping Zendrop users. Your efforts are greatly appreciated and reflect positively on the Zendrop team. — Dorian Morgan Dorian's Top Selling Products 5-Star Review July 18, 2026 I would like to sincerely thank Nyka M for the outstanding customer support she provided while helping me resolve a complicated fulfillment issue involving my customer's order. After Order #1018 had to be canceled because the original product was removed by the supplier, Nyka carefully explained that Zendrop could not simply replace the SKU within the existing order. Instead of leaving me to figure everything out on my own, she took the time to explain the correct process step by step. Nyka instructed me to duplicate the original order in Shopify, remove the out-of-stock product, add the approved replacement product, select the correct Black and White Butterfly Comb variant, enter the approved replacement SKU 1773686309643190276, match the replacement order total to the original order amount of $28.98, mark the duplicated order as Paid instead of collecting payment again since my customer had already paid for the original order, and finally create the new order so it would automatically sync with Zendrop as Order #1019. When I was concerned about accidentally charging my customer a second time, Nyka immediately clarified the correct procedure and explained exactly how to complete the duplicate order without requesting another payment from the customer. That guidance gave me the confidence to finish creating the replacement order correctly. Because of Nyka's clear instructions, I was able to successfully create Order #1019, which synchronized with Zendrop, was paid, and has now progressed to In Transit. Throughout our conversation, Nyka was patient, professional, knowledgeable, and responsive. She clearly understood the urgency of saving the sale before the payment authorization expired and provided the guidance I needed to successfully resolve the issue. Thank you again, Nyka, for your excellent customer service and for taking the time to teach me the correct Shopify and Zendrop replacement order process. Your assistance helped turn a very frustrating situation into a successful outcome, and I truly appreciate your professionalism. Dorian Morgan Dorian's Top Selling Products

Great customer service! I requested different product colors since I only had one to start for certain product and the Zendrop team granted my request without any hesitation! Excellent support and supplier!

This is an edit of a previous 3-star rating I gave Zendrop. They responded to my previous review asking what they could do. After explaining about the test orders that had not been delivered, they refunded my payments for them. They have shown they really do have great customer service. I also took a 5-day video course through them and learned a lot of helpful tips and how to made ads with AI, etc so I have started advertising on social media and adding more trending products to my stores. My expectations are realistic, I think, in terms of increasing traffic and sales and it is great to know that the drop shipper you choose stands behind their products and service.

I had an unexpected billing issue and reached out to Zendrop support. Mariane from the support team was fantastic — she reviewed my account quickly, issued a full refund of every charge, and confirmed my plan was canceled so there'd be no further billing. Clear communication, fast turnaround, and she genuinely resolved the problem. Really appreciated the help.

The BEST customer service! They were patient with my questions and gave me all the answers to make my experience better. Highly, highly, highly recommend.

Ottimo catalogo e tanti prodotti interessanti. alcuni prodotti che ho caricato sono molto belli. L'assistenza è puntuale e molto accurata.

I needed help with billing and Jobelle was a life saver. She was so kind, understanding and efficient. I wish that all online agents were as incredible as she is! Please promote her to be a trainer! Thank you Jobelle

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Problema solucionado luego des esta situacion (Me han cobrado sin siquiera usar la aplicación ) se contactaron conmigo y la atención fue excelente. El dinero reembolsado y mejorías en los planes con condiciones claras para evitar malas experiencias. Lo recomiendo al 100%

Outstanding customer support! Jobelle went above and beyond to help me. She was incredibly kind, patient, and solved every question I had. As a new store owner, having this level of support means a lot. Zendrop has definitely earned my trust. Highly recommended!

Customer Service is great and quick to respond. Dashboard easy to navigate. Platform has everything you need for dropshipping

2nd to none.

I am thoroughly impressed with Zendrop and would rate it five stars based on my experience so far. The platform offers an outstanding selection of products, featuring excellent variety across multiple categories that cater well to diverse customer preferences. The pricing is highly competitive, enabling strong profit margins while maintaining attractive retail prices. The product quality appears superior, which has significantly boosted my confidence in building a successful store around their catalog. Although I have not yet utilized Zendrop’s shipping services—due to some preliminary setup issues with my store that have delayed advertising and order fulfillment—I remain optimistic about this aspect given the overall professionalism of the platform. I look forward to evaluating the shipping performance once my store is fully operational. In summary, Zendrop stands out as a reliable and user-friendly dropshipping solution. I highly recommend it to anyone seeking quality products, competitive pricing, and extensive variety. Five stars.

The support Zendrop provided was exceptional. Every interaction was handled with clarity, efficiency, and a strong commitment to resolving my concerns. The team demonstrated a high level of professionalism and expertise, making the entire experience smooth and productive. I am thoroughly satisfied with the assistance received and confidently recommend their service to others seeking reliable and knowledgeable support.

It was so easy. Thank you for making so easy and painless!

Zendrop works just as it says. Very easy to set up.

I have only started using Zendrop. I have 3 stores, and placed orders from each store as a test to make sure the system is working correctly, to see what the products are like and to see how long it takes to get them. Two of my orders show on the tracking site as delivered but I never received them. I checked with neighbors and filed a complaint with the post office (though only one shows as delivered by USPS) and no luck. Not sure if the addressing is weird or what - I do know from experience that things don't always translate right when mailed from overseas. Anyway I did get one order and two customer orders show as delivered and I know for sure one was, haven't heard from the other customer so I assume it was delivered. I'm not sure if their delivery is reliable, so I'm still researching more and trying other drop shippers too. I also have had a couple issues with ordered items not being available. I hate to provide crappy customer service with out of stock issues and have to refund orders that were never received. I do like the way Zendrop works with Shopify, except that store orders that are fulfilled from other drop shippers show up on Zendrop when they aren't the ones with that product so need to figure out how to fix that. The descriptions and photos for listing are great too, But none of that matters if there are delivery issues.

I had a billing concern after canceling my subscription, and the Zendrop support team handled it professionally from start to finish. They took the time to review my account, answered my questions clearly, and processed a one-time courtesy refund without making the process difficult. A special thank you to Nyka for being kind, responsive, and resolving everything quickly. I really appreciate the excellent customer service. Thank you, Zendrop!

Looks good so far

Very good customer service!

I had some minor issues when some product images did not populate to my store. Zendrop advised it may have been caused by a system update, they promptly fixed the issue and I was back in business. They were extremely responsive and attentive to my issue and resolved it quickly and professionally..