SpirulinaNordEU
Latvia
Reviews (5)
We needed to run different product catalog for markets, so we picked this app. Quick setup, works as expected, and resolved the issue with language overrides which we couldn't resolve with the official Facebook & Sales channel. Support is excellent and guided us through every step for it to work properly. Shout-out to Taylor H. for the help. Highly recommended.
Lots of issues with this app: 1) Clunky UX - pickup selection only in cart page adds extra step. 2) Courier (other shipping method) delivery is not customizable per country - either is on or off for every country 3) Produces errors in certain combinations when different products require different shipping carriers when user returns to shop and then back to checkout (shipping not available error) 4) Does not work at all with subscription apps 5) Does not work well with automatic country detection (country in pickup selection widget is not inherited from shopify) - bad UX 6) Support is spotty. My experience that 50% of support emails went unanswered 7) Order processing (Label printing) in Shopify admin is via the app and it is very slow
Developer reply ·
Thank you for the review, even though it's unfair. We are always working on our UX and pointing out things that you knew from the start is kind of strange. We had a long email chain and even a Zoom call. Our support team is doing its best, and merchants are usually very satisfied with our free setup service and support. We try to answer all questions (50% of the time is just a lie). We are also working on adding nearest pick-up point selection at checkout, but since it's only available on certain Shopify plans, it's not for everyone.
Excellent app, has lots of fun features, translations, widgets, integrations, etc. And its very affordable. Support is great as always - shout-out to Faissal. Recommended!
Support is stellar. Super quick to respond. The app features look good so far. It's a pretty robust app for this pricing - not to say it's bad or anything. A pretty good competitor for other apps out there. Interface is intuitive and the app has some pretty flexible design features and settings for running subs. I.e., reminders, schedule, management, etc. Recommended!
Developer reply ·
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
