Parcely.app

Outstanding support. Chose Parcely because they allow choosing parcel machine before checkout.

Very good an effective app to organise shipping options. Good interface. Allows the customers to choose the nearest parcel locker. Easy to use for you and your customers. Very quick support - will help you to install everything and make any changes for you when needed. I've been using this app for more than 2 years.

Very good app, easy to use, support response is very fast, and helps you in every step, very happy to use it.

100% recommend this app. We've been using Parcely in our Shopify store for almost a year now, and it has been a great experience from day one. When we first installed it, the team was incredibly kind and patient — they answered all our questions quickly and made the setup smooth. Later, when we ran into a technical issue after making some changes to our store, I was blown away by how fast the support response was. Erik in particular is fantastic: he always explains what went wrong, why it happened, and how to fix it — and on top of that, he offers to sort it out for you. Bottom line: Parcely has earned our full trust. The app runs smoothly with zero issues, and the support is genuinely exceptional — responsive, targeted, and always helpful. That combination of a reliable product and outstanding customer care is a rare find. Highly recommended!

great support service, clear and effective communication, superfast execution. Thank you very much!

Parcely.app is a really great and useful app that works exactly as expected. It helps to easily manage parcel machine delivery options and integrates smoothly with the store. What stands out the most is their support - it is extremely fast and helpful. I had an issue after updating my theme, and the support team responded quickly and resolved everything without any hassle. Highly recommended for anyone looking for a reliable and well-supported parcel solution!

A big thank you to this app! Everything works really well. I also received support very quickly when installing the app on my site. I had already managed to mess up some settings myself, but their team fixed everything quickly and very professionally. Highly recommended!

Lots of issues with this app: 1) Clunky UX - pickup selection only in cart page adds extra step. 2) Courier (other shipping method) delivery is not customizable per country - either is on or off for every country 3) Produces errors in certain combinations when different products require different shipping carriers when user returns to shop and then back to checkout (shipping not available error) 4) Does not work at all with subscription apps 5) Does not work well with automatic country detection (country in pickup selection widget is not inherited from shopify) - bad UX 6) Support is spotty. My experience that 50% of support emails went unanswered 7) Order processing (Label printing) in Shopify admin is via the app and it is very slow

Wasn't what I needed for my shop, issued refund with no problem after contacting.

Great app for Shopify stores, simple to set up and works as expected. The support team replies very quickly and resolved our issue immediately. They even did a bit more than we asked, which is truly valuable. Highly recommended.

Clients service is perfect, apsver is quick and helped with things I didn't know that isn't working.

Parcley has created a very user-friendly system that makes work simple and seamless. Their customer support also deserves special recognition - a super helpful and professional team that quickly finds solutions to any situation. It has been a very positive experience with them!

The Parcely team is amazing! I didn't know it at first but they set everything up for you (free of charge), you just tell them how you want to ship and with which couriers, and they’ll handle it. I once changed something and ran into a little issue late on a Friday, and they had it all fixed within 30 minutes. Super helpful and friendly support, can’t recommend them enough!

Everything works well and support is always quick to help.

Great app and service. Erik has been very flexible and provides quick answers. Highly recommend as an app and partner!

Very satisfied. Support is always provided in a timely and professional manner!

Amazing customer service, fast and very helpful. Massive thanks to Erik

Support is fast and professional. Good solution for Latvian market if you work with DPD, Venipak, Omniva, Latvijas pasts, Unisend. But unfortunately there are no automated data exchange with Smartposti Latvia. You will need to create the transport stickers yourself by hand.

I’ve been using the Parcely app for a while now, and it’s hands down one of the best apps out there! It’s super easy to use and makes managing deliveries a breeze. The customer service is fantastic—always quick to respond and incredibly helpful. Plus, the free installation was a huge bonus; the team set everything up for me without any hassle. If you’re looking for a reliable, top-notch app for your shipping needs, Parcely is the way to go. Highly recommend!

Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration. Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible. Rather should be a little more expensive in exchange for a normally working plugin.

So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!

Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.

The app is great and makes it very easy for us to offer multiple delivery options to our customers. The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!

App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.

There is no information to how to cancel free trial. I tryed everything.

I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)

Had a really great expirience! Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it. I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.

The support is very fast and always ready to help. They solved our problem very fast, and noticed us when it was ready. I could really recommend Parcely. :)

Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!

A customer support team you can rely on!

Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.

Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.

I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :) Capabilities to pay access a variety of courier services and automate exchange is a great plus. Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)

Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.

Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.

Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.

Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

Parcely works perfectly in our use case. Since we had multiple projects ongoing Parcely support took care of us in terms of shipping - they configured everything around it and has been always SUPER responsive. The app allows us to extend our business to whole Europe.

The web app on my phone didn't work at all. The search didn't work properly and if you already managed to search after selecting it, it selected a different branch. Support communicated until I said if they didn't fix it I would delete the app. They also promised 14 days free, but the app told me the very next day that I had to choose a plan and pay.

Olen väga rahul! Klientitugi on niii abivalmis, kiire ja vastutulelik ning see, et nad seadistavad tasuta kõik e-poes ise ära seoses tarnega/app-iga on lihtsalt MEGA! Soovitan soojalt!!

Kindly helped us set up Parcely app in a short period of time for free. Using this app is easy and it is so much faster than manual label creating.

I could not set it up myself but luckily they have a top of the line customer support and they set it up for me in no time. They were very kind to me!

Very fast customer service. All the setup for parcel was made by parcely.app team. Using app more than 6 months and it makes shipping process for us really easier.

At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.

Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!

Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.

Great app for shipping, takes some time to understand it, but when you do, or in our case Erik from support helped us, which was just perfect, solved all of our problems in such short space of time. Would recommend to everybody any day of the week.

Best Shipping app for Shopify to make the customer's journey convenient and increase sales. The app itself is comprehensive, extremely user-friendly and their customer support team is responsive and helpful, even during the weekends and late evenings. We are very happy with Parcely.app optimising our shipping processes.

So far I´m really pleased with the app. But the amazing thing is that they helped me set it all up for free. It made my life so much easier. They really worked with me and thought through the process. Thanks! Recommend.

Fast and efficient customer support who thinks along and offers solutions. The app is convenient to use and the user experience is now many times more enjoyable.

App that is easy to use and the support is always super helpful. Clients have also no problem with their orders. Would recommend!

This is a must-have if you are offering deliveries to multiple parcel lockers like DPD, Omniva, Smartpost, and others. Easy and clear for clients to use and speeds up the label printing for me. Recommend, recommend, recommend.

Have been using the Parcely app from the beginning with my store. We chose Parcely because of the local delivery options like Omniva, Itella and DPD pickup points and lockers. The support has been amazing at both assisting setting up the things as well as solving various questions.

Is really only suitable for Latvia/Estonia. It asks for "DPD interconnector API keys" which there are none for the UK, and offers "DPD lockers" which no one I asked had ever heard of.

Very Good app and Excellent customer service! we use this app to deliver parcels to our customers in Lithuania. I had some trouble setting everything up. I reached out to the support team and they set everything up for me. Whenever i have a question they not only reply back fast but either make the change for me or teach me how to do it.

We use the Parcely app on our store www.naturalchaga.eu which I essentially run alone. Even though I didn't understand all the elements it does everything we need. I needed help on more than one occasion (quite a few actually) as I suck as integrations etc. and they have been patient, understanding and fast. If you are a small business like me and need a really flexible delivery app with amazing customer service then you have found the right guys. Top marks, keep up the great work. I was not asked to write this review or rewarded for it, and I also rarely write reviews but their customer service is really so good I felt I should.

Exactly what we needed when we changed from woo-commerce to Shopify. Support is amazing, Erik has been a big help to us and tailored the app to work exactly as we needed.

We have always valued good support by app developers and Parcely does not disappoint. They take into consideration their clients’ suggestions and improve on them. Very fast and professional support and overall a perfect solution for e-commerce in Europe. Written by a customer from Estonia.

Lõpuks üks app, millega pakiautomaadid tõesti töötavad ja on ka kliendile mugav kasutada. Lisaboonusena alati kiire ja hea klienditeenindus!

Ootasime mitu aastat, et keegi lõpuks Shopify-s selle lahenduse välja töötaks meie piirkonna jaoks. Töötab suurepäraselt ja tugi on tasemel. Ainult head sõnad ja soovitused!